The Facial Room Skincare Inc. Reviews 

939
•
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 75 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptionally knowledgeable and caring staff members who always deliver wonderful, deeply relaxing facials and truly personalized care during every appointment. People note that the team pays great attention to detail, making every visit a special and comforting treat. Shoppers also love the exceptional natural product selection, mentioning that orders arrive quickly and are always packed securely with wonderful samples and treats. Consumers sincerely appreciate the effective skincare routines, beautiful packaging, and wonderful promotions that consistently keep them coming back to purchase products again.

What people talk about most

Product

Customers expressed great satisfaction regarding the product quality, highlighting natural ingredients and... See more

Service

Users describe positive interactions with service, highlighting exceptional treatments, prompt query... See more

Staff

Clients share satisfaction regarding the staff, highlighting that team members are caring, professional, and... See more

Quality

Reviewers express great satisfaction with the overall quality, highlighting top-notch products and excellent... See more

User experience

Consumers find user experience to be positive, highlighting top notch treatments and a relaxing atmosphere.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The Facial Room has recently added make up application to their list of services. I recently had make up done by Alana and it was a lovely experience - both in terms of the time I spent with Alana an... See more

Rated 5 out of 5 stars

This is a fantastic company! Patricia takes care to offer only the best, cleanest and most effective products and offers many incentives, including weekly promotions. This has been my Mom’s and my go... See more

Rated 5 out of 5 stars

I have been purchasing Eminence products from the Facial Room for 10 years and Patricia and her team never disappoints. Service is always excellent (prompt answers to questions about appropriate prod... See more

Rated 5 out of 5 stars

The facial room appointment is my favourite day of the month! The whole set up is calming and beautiful. Patricia has a great attention to detail and knows her product line so well. Book your appoint... See more


Company details

  1. #1 of 11 best companies in Beauty Product Supplier
  2. #1 of 5 best companies in Beauty Supply Store
  3. #1 of 1 best companies in Organic Shop

Written by the company

The Facial Room has been partnered with Eminence Organic Skin Care for over 22 years. We are Eminence Organics Canadian authorized online retailer. Our founder, Patricia Asmar is an internationally certified aesthetician with over 26 years of experience in the industry. Our aim is to exceed the expectations of our customers by providing exceptional service, skin care education and product selection advice. We pride ourselves in having the freshest products on the shelf guaranteed, and a worry-free shipping and return policy. We appreciate and value all of our customers and we know you will enjoy the shopping experience.


Contact info

5.0

Excellent

TrustScore 5 out of 5

939 reviews

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5.0

All reviews

(939)

76 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Topnotch buying experience every time

I have been purchasing Eminence products from the Facial Room for 10 years and Patricia and her team never disappoints. Service is always excellent (prompt answers to questions about appropriate products for my skin, timely delivery, etc) and the products themselves are amazing and always arrive fresh. In addition, there are free products offered if one spends a certain amount, free samples with each purchase, price savings on bundles...a topnotch buying experience every time.

September 2, 2026
Rated 5 out of 5 stars

Favourite day!

The facial room appointment is my favourite day of the month! The whole set up is calming and beautiful. Patricia has a great attention to detail and knows her product line so well.
Book your appointment and go, you won't be disappointed!!

August 26, 2026
Rated 5 out of 5 stars

I have now shopped twice having my…

I have now shopped twice having my merchandise sent.
It has been amazing how promptly it arrived as ordered with delightful samples I never would have tried and am now learning to use.
Absolutely a top notch experience!

September 1, 2026
Rated 5 out of 5 stars

I Love Tye Facial Room products and service

I love buying my products with the Facial Room. They offer exceptional customer service and eminence products are the best! a free gift with purchase on orders keeps me coming back to try new products. Thank you! 😊

August 24, 2026
Rated 5 out of 5 stars

Authentic Emminence products

Authentic Emminence products, and excellent system to order and have delivered :) the samples really help me to decide what I'll try next. Loving the 8 greens right now! And I just tried the monoi facial scrub Going to get that next time for sure! It's amazing 👏

August 31, 2026
Rated 5 out of 5 stars

The staff were warm, engaging, and knowledgeable.

The staff were warm and engaging. My esthetician gave me an amazing experience, answering questions, providing suggestions and ensuring a relaxing experience. I was treated to a full facial, neck/ shoulder/ arm/ décolletage and foot massage, as well as dermaplaning. All of this and the pleasure of beautiful, natural product, Eminence.
It was so good that I immediately booked my next appointment. I highly recommend The Facial Room!

August 27, 2026
Rated 5 out of 5 stars

Wonderful facial, great products

My facial was exceptional - so relaxing and my skin feels amazing. Top that off with a few items from the Wonderblush makeup line - it’s so easy to look great in less than a minute with my bronzer, blush and lipstick.

August 21, 2026
Rated 5 out of 5 stars

Great products

Great products , wonderful customer service, sage advice !
Effective and luxurious routines from Eminence with natural ingredients. Luna is the easiest smoothest and best smelling self tanner I’ve ever tried. Just received my Wonderblush order and can’t wait to try the lip balm and liquid eye shadow !

September 2, 2026
Rated 5 out of 5 stars

My Favourite Company!

This is a fantastic company! Patricia takes care to offer only the best, cleanest and most effective products and offers many incentives, including weekly promotions. This has been my Mom’s and my go to company for skin care products plus for over twenty years. Customer service can’t be beat and they go the extra mile. I have a scent sensitivity and they kindly send me samples of products to ensure they will be compatible for me. Thank you Patricia - I love this company!

August 20, 2026

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