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The Felt Box Reviews 822

•
TrustScore 5 out of 5

4.9

Craft Store
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Review summary

Created with AI, based on recent reviews

Looking at 154 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, especially the wool, noting its ease of use and vibrant colors. Many appreciate the competitive pricing and the wide selection of items available, making it easy to find everything needed for their projects. The delivery service is frequently highlighted as fast and reliable, with orders arriving promptly and well-packaged. People also commend the excellent customer service, mentioning helpful communication and efficient handling of any issues. The overall shopping experience is described as positive, with many expressing their intention to make future purchases due to the consistent quality and service.

What people talk about most

Product

Clients share positive opinions on product quality and selection. Customers consistently praise the high... See more

Quality

Customers consistently note positive experiences with quality. Reviewers frequently praise the excellent... See more

Delivery service

Users describe positive interactions with delivery services. Customers consistently praise the fast and... See more

Service

Customers consistently report positive experiences with the service. Many reviewers praise the efficient and... See more

Price

People report positive experiences with price, consistently finding products to be reasonably priced and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very pleased with my first purchase from Feltbox. Fast delivery, good communication & great choice of wools & tools. Prices are very competitive & quality products. I’m new to needle felting and I’... See more

Rated 5 out of 5 stars

The Feltbox didn't have everything I ordered in stock but very kindly advised me they had an alternative fibre. As soon as let them know what I wanted as a replacement, I received a refund because of... See more

Rated 5 out of 5 stars

Well, yet again The Felt Box, that was an hour of my life gone spent choosing which colours, which type… and I loved it! So much choice it’s like being in a sweetie shop! Everything arrived beautifull... See more

Company replied

Rated 5 out of 5 stars

The Felt Box is an extremely reliable provider of all things needle felt! I order from them once a month and I am excited to every month. Bargain prices, delivery fee is minute and the products arrive... See more

Company replied

Company details

  1. Craft Store
  2. Hobby Store
  3. Wool Store

Written by the company

The Felt Box has been selling a huge range of carded wool, tools, felting materials and specialist fibres for all your needle felting needs since 2010. We provide quality products, value for money, quick shipping and excellent customer service. As a small business, with an excellent reputation, we are lucky enough to build strong and lasting relationships with our customers.

Contact info

4.9

Excellent

TrustScore 5 out of 5

822 reviews

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Rated 5 out of 5 stars

Overall

Compared to other places (say, Amazon), the wool is not only inexpensive (when you buy in bulk), but it's also so much better quality. None of that chemical smell or hard to felt stuff. I'm glad I found this place :)

January 26, 2026
Rated 5 out of 5 stars

Great colour and quality

I've just recieved my carded NZ wool batts and I am so happy with it. The colours are really strong and consistent. The wool quality is very good and felts really nicely. My order came quickly and was well packaged including the needles.

January 22, 2026
Unprompted review
Rated 5 out of 5 stars

Lovely wool and fabulous colour choices

Even contacted me over Christmas period re my order colours. So kind and helpful. Very competitively priced for carded batts and such a vast array of colours. Lovely for 3D felting and so much more. I bought 100g batts in a bundle offer.

December 28, 2025

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