Very pleased with my first purchase from Feltbox. Fast delivery, good communication & great choice of wools & tools. Prices are very competitive & quality products. I’m new to needle felting and I’... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The Feltbox didn't have everything I ordered in stock but very kindly advised me they had an alternative fibre. As soon as let them know what I wanted as a replacement, I received a refund because of... See more
Well, yet again The Felt Box, that was an hour of my life gone spent choosing which colours, which type… and I loved it! So much choice it’s like being in a sweetie shop! Everything arrived beautifull... See more
Company replied
The Felt Box is an extremely reliable provider of all things needle felt! I order from them once a month and I am excited to every month. Bargain prices, delivery fee is minute and the products arrive... See more
Company replied
Company details
Written by the company
The Felt Box has been selling a huge range of carded wool, tools, felting materials and specialist fibres for all your needle felting needs since 2010. We provide quality products, value for money, quick shipping and excellent customer service. As a small business, with an excellent reputation, we are lucky enough to build strong and lasting relationships with our customers.
Contact info
Kingsmead, Station road, Kings Cliffe, PE8 6YH, Peterborough, United Kingdom
- 07777695114
- info@thefeltbox.uk
- thefeltbox.co.uk
4.9
Excellent
822 reviews
Replied to 100% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Speedy delivery and quality products
Started a new hobby over the Christmas holidays and needed some carded wool. The website is easy to navigate and the range of colours is amazing. Wool arrived in good time and is great quality. Will definitely be using the felt box again.
December 30, 2025
Great products
Great products. Quick delivery. Can't wait to have some Christmas Crafting fun!
November 28, 2025
Beautiful wool for felting
Beautiful wool for felting, colours as per website and delivered quickly. Could not be happier.
November 27, 2025
Very fast delivery
Very fast delivery. Haven't opened the package yet as my wife would be too tempted to open the individuals pieces now :D We have no doubts about the quality of the Advent set based on previous transactions.
October 31, 2025
Quick delivery- always good value for…
Quick delivery- always good value for money- will definitely use again
October 26, 2025
I love The felt box
I love The felt box, I buy all my needle felting wool from them cause theyre the best. Their wool is really good quality and so easy to work with, you get a generous ammount of wool for your money and they deliver quickly. What more could you want, theyre fantastic,
October 27, 2025
Happy customet
The Feltbox didn't have everything I ordered in stock but very kindly advised me they had an alternative fibre. As soon as let them know what I wanted as a replacement, I received a refund because of the price difference and my order was dispatched.The fibres arrived quickly, are all excellent quality and good value. Thank you Feltbox.
October 27, 2025
A fabulous choice of colours Thankyou Felt docx
A fabulous choice of colours . The wool is first class and brilliant quality.
September 28, 2025
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.