Thefirstaidzone Reviews 22

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Our trainer was so lovely , taught us in a way that interested all of us . And we learnt so much from this experience too

Rated 5 out of 5 stars

First Aid Zone provide an exceptional experience of first aid training. Stella, the founder and lead trainer brings a wealth of knowledge from her background as a nurse, midwife and health visitor. He... See more

Company replied

Rated 5 out of 5 stars

Stella is truly an amazing person, she really cares about all people and it feels first aid and keeping us safe is her mission. Her trainings are enjoyable, they cover all areas and also the most affo... See more

Company replied

Rated 5 out of 5 stars

Stella is absolutely fantastic, she teaches with enviable ease and in a manner that is inclusive for everyone. Every course we do with her we learn something new and valuable to our setting. She gives... See more

Company replied

Company details

  1. Emergency Training
  2. First Aid Station
  3. Training Centre

Written by the company

The First Aid Zone was founded by Stella Swindells; a qualified nurse, midwife and health visitor with a lifelong passion for teaching first aid skills. Her experiences over the years highlighted that so many people had poor knowledge and skills of emergency first aid, and that training was both expensive and difficult to access. At the First Aid Zone we believe that everyone should know how to respond in the event of a first aid emergency, with the sole objective of providing cost effective, yet high quality professional training for anyone who would like to learn. Based in Christchurch, Dorset, training can be provided at our many venues across Dorset and Hampshire, or at a location to suit your individual needs. We offer a broad range of courses from First Aid at Work to paediatric and family first aid. All courses have been designed by leading experts within the field of first aid, ensuring content and delivery is of the highest standard and up to date. Course materials combine the latest multi-media techniques with discussion and practical hands on approach to maximise learning.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

22 reviews

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Rated 5 out of 5 stars

Fantastic provider for First Aid

Fantastic provider for First Aid course

Stella was a brilliant instructor: kind and friendly and made everyone feel at ease. This meant everyone felt comfortable asking questions and resulted in the whole class feeling more confident. The course content was informative and Stella's knowledge was incredible. She paused regularly to allow for questions and discussion and answered any questions clearly. Would absolutely recommend.

November 3, 2025
Unprompted review
Rated 5 out of 5 stars

Stella is a fantastic instructor

Stella is a fantastic instructor - professional and also personable. The right blend of direction with real life examples to help the information stick. You leave knowing that what you have learned is so important, and feeling confident that you now have the skills to save a life!

September 20, 2025
Unprompted review
Rated 5 out of 5 stars

Great pediatric first aid course

Great paediatric first aid course with an excellent blend of practical hands-on training, discussions, videos, and a quiz. The trainers, Amanda and Shelley, were warm and welcoming, taking the time to explain and demonstrate thoroughly while sharing helpful tips and advice. I would definitely recommend The First Aid Zone.

The online theory element (completed before 06/09/25) was easy to navigate and broken down into manageable sections.

September 6, 2025
Unprompted review
Rated 5 out of 5 stars

Informative Course By Expert Instructors’

A very informative course delivered by an expert instructor.
Good pace of training and easy to follow.
My company have used The First Aid Zone several times and all the instructors’ are knowledgeable and friendly.
Thank You!

May 26, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing Day !

Stella did an amazing job with our group. Communication was very clear the whole group felt at ease, Stella was very professional efficient and exceeded our expectations. We would highly recommend The First Aid Zone, overall this was an incredible enjoyable day.
5 star +

May 28, 2025
Unprompted review
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Reply from Thefirstaidzone

Thank you for your lovely review

Rated 5 out of 5 stars

Brilliant course

Brilliant course
What a fantatsic and informative day. It was very personal and catered to what we deal with on a daily basis. Thank you to Stella who kept it all very clear and entertaining

May 28, 2025
Unprompted review
Rated 5 out of 5 stars

We have used The First Aid Zone for a…

We have used The First Aid Zone for a number of our training sessions for our team. We always find them to be professional, informative and super friendly.

March 15, 2025
Unprompted review
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Reply from Thefirstaidzone

Thank you very much for taking the time to complete this lovely review.

Rated 5 out of 5 stars

I would highly recommend The First Aid…

I would highly recommend The First Aid Zone and have used them for a number of years.The training is delivered in a personal and professional way ensuring the trainee is comfortable with the environment and getting super results!
Having used the First Aid Zone at hotels the teams have fed back how much they have enjoyed the sessions and how at ease they were made to feel - not all companies get this feedback for this sort of training!
Administration is faultless and certificates are delivered quickly. They are also very flexible in delivery times for the sessions
Thank you again First Aid Zone …

April 15, 2025
Unprompted review
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Reply from Thefirstaidzone

Thank you very much for great review.
It has always been a pleasure training your teams.

Rated 5 out of 5 stars

Excellent First Aid Training

We have used the First Aid Zone for everal years. I can't recommend Stella and the team at The First Aid Zone highly enough!
From start to finish, the training experience is always professional, engaging, and incredibly informative. They create a welcoming environment that made everyone feel confident asking questions and practicing new skills.

The hands-on approach, real-world scenarios, and up-to-date techniques really help the team to focus and engage. It is clear to see how passionate the instructors are—they truly care about empowering people with life-saving knowledge.

Whether you're renewing your certification or learning first aid for the first time, this is the company you want. Reliable, friendly, and absolutely worth every minute.

May 5, 2025
Unprompted review
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Reply from Thefirstaidzone

Thank you for your fabulous review - it is always a pleasure to train for Finkley Nurseries.

Rated 5 out of 5 stars

First aid training



Training with The First Aid Zone is engaging and informative.
The instructors are fun and friendly.
There is a good mix of hands on practice and online training.
I feel much more confident if an emergency was to arise.

April 26, 2025
Unprompted review
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Reply from Thefirstaidzone

Thank you for your review - much appreciated!

Rated 5 out of 5 stars

Excellent trainers, saves time and money

Stella and her team have saves us both time and money in offering the combined course. We have used them several times now and all the courses have had excellent feedback. It is nice to be taught relevant rather than simply standard content.

April 25, 2025
Unprompted review
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Reply from Thefirstaidzone

Thank you for your great review!

Rated 5 out of 5 stars

exceptional training!

The First Aid Zone delivers exceptional training.
There is a good balance between theory and practice. Courses are delivered with enthusiasm and valuable for acquiring essential life-saving skills.

May 16, 2025
Unprompted review
Thefirstaidzone logo

Reply from Thefirstaidzone

Thank you for your great review!

Rated 5 out of 5 stars

Best first aid provider

Stella is truly an amazing person, she really cares about all people and it feels first aid and keeping us safe is her mission. Her trainings are enjoyable, they cover all areas and also the most affordable in the area. I like taking first aid because of her, highly recommended ✨🌟⭐

May 15, 2025
Unprompted review
Thefirstaidzone logo

Reply from Thefirstaidzone

Thank you Kitti for your kind review.

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