The Fitness Depot Reviews 62

TrustScore 4.5 out of 5

4.4

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Rated 2 out of 5 stars

Messaged about a miscommunication with their labeling of my order, it was changed after the message but no response at all. Then it sat in the next status and when i messaged about that i got no respo... See more

Rated 5 out of 5 stars

The company's follow up and professionalism was great. The best thing for me was the delivery. It was very timely and the delivery company was very helpful.

Company replied

Rated 5 out of 5 stars

Our salesperson, Keith Elmore, was informed and had a no pressure consultative approach. The installation was handled by a very professional and friendly technician who set up the bike properly and e... See more

Company replied

Rated 5 out of 5 stars

I have been doing business with Fitness depot since 1985. I have equipped my own home gyms, and my daughters school gym with the equipment they sell. Bob runs an excellent shop with a customer focused... See more

Company replied

Company details

  1. Fitness and Nutrition Service
  2. Pharmacy

Information provided by various external sources

Atlanta's Fitness Depot has the best prices on the largest selection of elliptical machines, treadmills, home gyms and more! Commercial and home equipment.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

62 reviews

5-star
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No history of asking for reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Great staff

Great staff. No pressure. 3rd puchase from Fitness depot.

July 18, 2019
Unprompted review
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Reply from The Fitness Depot

We appreciate the repeat business Sandra! Thanks for letting us help you with your fitness plans.

Rated 5 out of 5 stars

Great

Price is high but products are better quality. Service there is exeptional no doubt about it!! Definitely my go to place to fitness equipment!

July 18, 2019
Unprompted review
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Reply from The Fitness Depot

Thank you Brian! You know the old saying, "Good stuff ain't cheap and cheap stuff ain't good". We appreciate your business and hope to see you again soon.

Rated 5 out of 5 stars

Great experience and great exercise equipment.

The staff were professional and knowledgeable. They supported me in my decision by giving me the facts about each machine. The prices were better than all competitors including the internet.

March 6, 2019
Unprompted review
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Reply from The Fitness Depot

Thanks Milton! I hope you're enjoying your new equipment.

Rated 5 out of 5 stars

I have known this company for over 20…

I have known this company for over 20 years. They are the best.

March 5, 2019
Unprompted review
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Reply from The Fitness Depot

It's great to have repeat customers that have been doing business with Fitness Depot over the past 30 plus years. Much appreciated!

Rated 3 out of 5 stars

Sales vs Service

The sales folks in the store are very knowledgable and helpful. But once you purchase something you are in the hands of a semi-independant service team and they are unresponsive and do not return calls. It takes days to hear from them for setup or for a repair discussed with store personnel. Not at all customer focused.

February 13, 2019
Unprompted review
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Reply from The Fitness Depot

I'm sorry to hear that. I hope they were able to take care of your service issue. If not, please call us and we will make sure your equipment is working like it should. We always want our customers to be taken care of promptly and encourage contacting us at the store if there is any lag in response from any of our service techs. Thanks for your business and don't hesitate to call us directly if you have any more issues.

Rated 5 out of 5 stars

Todd Jones was the sales person who…

Todd Jones was the sales person who consulted with us concerning our purchase. He was very professional and knowledgeable. Todd was a great help and was the main reason we purchased our exercise bike from fitness Depot!!!

February 6, 2019
Unprompted review
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Reply from The Fitness Depot

Thanks Jack! We're glad Todd was able to help you find a great bike.

Rated 5 out of 5 stars

From a repeat customer...

The Fitness Depot is always able to source items that cannot be found locally and at a fair price. I greatly appreciate the extra effort and level of service.

November 27, 2018
Unprompted review
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Reply from The Fitness Depot

Thanks Mark. Glad we could help. Thanks for supporting us!

Rated 5 out of 5 stars

I am a personal trainer

I am a personal trainer. I have purchased from Fitness Depot for years. I send clients to them. They have always given the best service and been patient in helping people get just the right piece of equipment. I highly recommend them. The owner does a great job hiring. I love Fitness Depot and love my new elliptical. The delivery people did a great job installing it in my home. They have the best equipment! This True elliptical is perfect for my husband that I'm helping to rehab back to health after many health issues and being home-bound for a lot of this year. Thank you to Fitness Depot. I am with ACE (American Council of Exercise) and work with seniors.

November 27, 2018
Unprompted review
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Reply from The Fitness Depot

Much appreciated Elizabeth! Thanks for your repeat business over the years. It's nice to have such great customers.

Rated 5 out of 5 stars

Great experience!

Great experience. It is one of my favorite stores around, not just fitness stores. I love checking out the equipment and the staff has always been more than amazing. This is my go-to fitness store.

November 27, 2018
Unprompted review
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Reply from The Fitness Depot

Thanks Taco! We always try to have some new cool stuff in the showrooms. We appreciate the review.

Rated 5 out of 5 stars

The best around! Awesome folks!

I have been doing business with Fitness depot since 1985. I have equipped my own home gyms, and my daughters school gym with the equipment they sell. Bob runs an excellent shop with a customer focused approach and is always friendly and helpful. I go there from time to time simply to have the opportunity to socialize with the staff and see what is new on the market. I cannot imagine anyone ever needing to shop elsewhere for any fitness related needs unless they simply do not have what you need. I love these folks and they way they always treat me is awesome!

November 15, 2018
Unprompted review
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Reply from The Fitness Depot

Thanks CS for the kind words. We appreciate you making the trip in to see us and the repeat business and referrals.

Rated 5 out of 5 stars

Very good selection

Very good selection, great service and very good prices

August 28, 2018
Unprompted review
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Reply from The Fitness Depot

Thanks for the kind words Scott.

Rated 5 out of 5 stars

Our salesperson

Our salesperson, Keith Elmore, was informed and had a no pressure consultative approach. The installation was handled by a very professional and friendly technician who set up the bike properly and efficiently. The bike developed a squeak after only 3 uses. I called Keith who immediately set up a tech repair visit. It basically needed lubrication .We have had no further problems so far. I highly recommend The Fitness Depot.

June 20, 2018
Unprompted review
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Reply from The Fitness Depot

I'm glad it was a simple fix. You've got a great bike! We appreciate your business Douglas.

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