THE FITNESS GROUP Reviews 

4,492
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 2,293 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being exceptionally helpful, supportive, and knowledgeable, providing clear explanations and personalized guidance throughout their journey. Many people highlight the excellent customer service and efficient response times, which make the enrollment and learning processes seamless and stress-free. Reviewers often received prompt feedback and quick answers to queries, fostering confidence and making the overall experience enjoyable. People also appreciate the well-structured courses and comprehensive, helpful materials, contributing to an engaging user experience.

What people talk about most

Staff

Customers had positive experiences with staff, frequently highlighting their patience, friendliness, and... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting the helpfulness and efficiency... See more

User experience

Reviewers highlight positive aspects of user experience, with many expressing satisfaction and excitement... See more

Response time

Users describe positive interactions with response times, with many reviewers highlighting the quick feedback... See more

Service

Consumers find service to be positive, with many reviewers praising the helpfulness and professionalism of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve not yet started my course but recently signed up to the level 2 fitness instructor intensive under guidance from Rosie. I’d been swithering between so many providers and immediately talking with... See more

Rated 5 out of 5 stars

Customer service officer Warren was absolutely brilliant. I threw loads of questions at him . He dealt with them patiently and effectively. Hence I have signed up to do a FA course with intention l... See more

Rated 5 out of 5 stars

I recently chose to enrol with The Fitness Group after carefully reviewing a number of courses across the country. The main reason for my decision was the excellent telephone conversation I had wi... See more


Company details

  1. Career and Education Provider
  2. Education Center
  3. Educational Institution
  4. Fitness and Nutrition Service

Written by the company

The Fitness Group is the Leading Fitness Education Training Provider with teams based in the UK, Europe and The UAE. With our industry-leading 5-Star support our expert team will guide you to grow your career through our wide range of internationally recognised, health and fitness education qualifications. At The Fitness Group we offer a wide variety of industry leading Personal Trainer, fitness and health education courses. Our industry leading courses are internationally recognised qualifications that meet CIMSPA and REPs UAE standards. We have locations throughout the UK, Europe and The UAE that offer full-time, part-time, and supported online study options. If you study online you can submit your practical assessments via video or you can book face-to-face tutor support. We are trusted by some of the most prestigious organisations to train and educate their teams and we support the recruitment of fitness professionals for all major gyms here in the UK and in The UAE. Our team are looking forward to supporting you.

The Fitness Group Education

Written by the company

The Fitness Group is the UK’s Leading Fitness Education Training Provider
With our industry-leading 5-Star support our expert team will guide you to grow your career through our wide range of internationally recognised, health and fitness education qualifications. We provide the very best fitness education experience for our students. Our ethos is centered on you, and throughout your journey you will have your own assigned tutor for support. Our students are at the heart of everything we do and this is what separates us from everyone else. We hope you enjoy reading our reviews from our former and current students.

Contact info

4.9

Excellent

TrustScore 5 out of 5

4K reviews

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4.9

All reviews

(4,492)

2,170 reviews in the last 12 months

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Rated 5 out of 5 stars

Chris was an outstanding tutor and…

Chris was an outstanding tutor and assessor. His feedback was clear, constructive, and incredibly helpful throughout my reassessment. He was patient, professional, and genuinely invested in helping me improve rather than simply assessing me. Thanks to his guidance, I was able to successfully achieve my Active IQ Level 2 Certificate in Gym Instructing. I highly recommend Chris to anyone looking for a knowledgeable, supportive, and encouraging tutor. Thank you for making this such a positive learning experience!

July 10, 2026
Unprompted review
Rated 5 out of 5 stars

The most wonderful experience…

Just had the most wonderful experience getting to pass my mat pilates qualification.
From Ricky and crew at learning support, tutor Nick, Allie and Nicole, they have ben fantastic from thoughtful explanations, support and ultimately to attain the qualification.
Here's to Part 2, with Reformer Pilates qualification!!
Thanks team. Declan

July 9, 2026
Unprompted review
Rated 5 out of 5 stars

Reformer Pilates course with…

Loved the Reformer Pilates course with Evan, fun, engaging and informative. With a good foundation already built with the mat section of the course, we were allowed to put everything into practice on the reformer, continue to develop our knowledge and really focusing on teaching.

Evan’s background experience in dance and Pilates was incredible and so amazing to be able to tap into his knowledge and apply to our own teaching. Would highly recommend!

June 22, 2026
Unprompted review
Rated 4 out of 5 stars

Pilates Workshop

It was a really love time and met so many nice people. I would highly recommend the workshop days!

July 9, 2026
Unprompted review
Rated 5 out of 5 stars

Evan has been such a wonderful mentor…

Evan has been such a wonderful mentor during my first in studio training session. His knowledge and advice has really given me the confidence to go on to the second part of my course . I feel really grateful to have had Evan guide me through this stage of my training and look forward to returning for the second part in September 😃😃😃

July 9, 2026
Unprompted review
Rated 5 out of 5 stars

Gary has exceptional tutoring skill

Gary was an incredibly helpful and knowledgeable tutor! I want to continue my CPD plan and hope to have him as my tutor again.

The platform could use some new videos, as the current ones are outdated and don’t always match the latest version of the manual. Other than that, it was an amazing course overall.

July 8, 2026
Unprompted review
Rated 1 out of 5 stars

The library and assignments are all…

The library and assignments are all over the place, the videos were recorded about 6 years ago as they talk about how we are in lockdown. My tutor left the company without telling me so I was waiting for weeks. Luckily Daniel Richardson (Danny) helped me out!

July 8, 2026
Unprompted review
Rated 5 out of 5 stars

brilliant! 🤩

Gary was brilliant. Welcoming, fun, engaging and so knowledgeable. I wish I could just USB download his years of experience.
He managed the new style course with us with patience and a constant smile.
I will absolutely recommend the fitness group in person course for anyone wanting to become a PT professional.

July 8, 2026
Unprompted review
Rated 5 out of 5 stars

Top class service!

Very clear answers given and a lot of patience shown when quizzed about the course. There's not many people I know who could describe/explain things so well - I feel lucky to have been introduced by the wonderful Rosie :)

June 30, 2026
Unprompted review

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