THE FITNESS GROUP Reviews 

4,488
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 2,293 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being exceptionally helpful, supportive, and knowledgeable, providing clear explanations and personalized guidance throughout their journey. Many people highlight the excellent customer service and efficient response times, which make the enrollment and learning processes seamless and stress-free. Reviewers often received prompt feedback and quick answers to queries, fostering confidence and making the overall experience enjoyable. People also appreciate the well-structured courses and comprehensive, helpful materials, contributing to an engaging user experience.

What people talk about most

Staff

Customers had positive experiences with staff, frequently highlighting their patience, friendliness, and... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting the helpfulness and efficiency... See more

User experience

Reviewers highlight positive aspects of user experience, with many expressing satisfaction and excitement... See more

Response time

Users describe positive interactions with response times, with many reviewers highlighting the quick feedback... See more

Service

Consumers find service to be positive, with many reviewers praising the helpfulness and professionalism of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve not yet started my course but recently signed up to the level 2 fitness instructor intensive under guidance from Rosie. I’d been swithering between so many providers and immediately talking with... See more

Rated 5 out of 5 stars

Customer service officer Warren was absolutely brilliant. I threw loads of questions at him . He dealt with them patiently and effectively. Hence I have signed up to do a FA course with intention l... See more

Rated 5 out of 5 stars

I recently chose to enrol with The Fitness Group after carefully reviewing a number of courses across the country. The main reason for my decision was the excellent telephone conversation I had wi... See more


Company details

  1. Career and Education Provider
  2. Education Center
  3. Educational Institution
  4. Fitness and Nutrition Service

Written by the company

The Fitness Group is the Leading Fitness Education Training Provider with teams based in the UK, Europe and The UAE. With our industry-leading 5-Star support our expert team will guide you to grow your career through our wide range of internationally recognised, health and fitness education qualifications. At The Fitness Group we offer a wide variety of industry leading Personal Trainer, fitness and health education courses. Our industry leading courses are internationally recognised qualifications that meet CIMSPA and REPs UAE standards. We have locations throughout the UK, Europe and The UAE that offer full-time, part-time, and supported online study options. If you study online you can submit your practical assessments via video or you can book face-to-face tutor support. We are trusted by some of the most prestigious organisations to train and educate their teams and we support the recruitment of fitness professionals for all major gyms here in the UK and in The UAE. Our team are looking forward to supporting you.

The Fitness Group Education

Written by the company

The Fitness Group is the UK’s Leading Fitness Education Training Provider
With our industry-leading 5-Star support our expert team will guide you to grow your career through our wide range of internationally recognised, health and fitness education qualifications. We provide the very best fitness education experience for our students. Our ethos is centered on you, and throughout your journey you will have your own assigned tutor for support. Our students are at the heart of everything we do and this is what separates us from everyone else. We hope you enjoy reading our reviews from our former and current students.

Contact info

4.9

Excellent

TrustScore 5 out of 5

4K reviews

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4.9

All reviews

(4,488)

2,170 reviews in the last 12 months

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Rated 5 out of 5 stars

Speedy Email Response

Ricky from the fitness group was great at responding to my email quickly - he was so polite and enthusiastic - everyone in the learning support team has been wonderful and would highly recommend anyone wanting to further develop their fitness career.

July 21, 2026
Unprompted review
Rated 5 out of 5 stars

Allie is an amazing tutor and assessor!

Allie is an amazing tutor and was also my assessor during my stage 2 Reformer Pilates course.

She was very attentive and helped me with everything I needed, and I’m glad to announce I passed my practical assessment! It wouldn’t have been possible without her ongoing support as both tutor and assessor, so I’m very grateful. 10/10, would definitely recommend.

July 21, 2026
Unprompted review
Rated 5 out of 5 stars

Jessy Yes!

Jessy has dealt with my questions twice. In both ocassions she has been very helpful, kind and supportive.
I would love to keep working with her and of course I recommend her services 110%.

July 21, 2026
Unprompted review
Rated 5 out of 5 stars

Practical workshop feedback

I’ve just finished my Stage 1 Mat practical workshop weekend with Lorena - such a brilliant weekend with lovely like minded people. Lorena was really knowledgeable and clear in her instruction, explanations and personal approach to teaching. I’ve come away feeling inspired and confident to take on the next stage in my development as an instructor… thank you

July 18, 2026
Unprompted review
Rated 5 out of 5 stars

Lorena - Pilates instructor

I highly recommend Lorena as a Pilates instructor. She is knowledgeable, attentive, and places great emphasis on correct technique, while offering appropriate adaptations and modifications to suit individual needs. Her classes are well structured and suitable for a wide range of abilities.

July 18, 2026
Unprompted review
Rated 5 out of 5 stars

Lorena is a fantastic and extremely…

Lorena is a fantastic and extremely switched on instructor! She didn’t only explain the exercises but the logic behind them (which I find much more helpful for taking away and using.) couldn’t recommend enough, fab weekend and can’t wait to continue learning Pilates!

July 19, 2026
Unprompted review
Rated 5 out of 5 stars

Jaz was Great

Jaz was a massive help always at the end of the phone when needed.
She explained everything in depth and answered all questions I had.

July 20, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing Reformer Course

I had my Reformer Pilates training this weekend with Evan. He was an absolute star, informative and detailed. Really made everyone feel relaxed and at ease throughout. Nothing was too much trouble.
He’s built my confidence in the subject and made me feel more than ready for the next stage! Thank you ☺️ x

July 18, 2026
Unprompted review
Rated 5 out of 5 stars

Level 3 Menopause

I took the whole amount of time (1 year) to complete my Level 3 menopause course as it’s something that I’ve been doing alongside working. Alasdair was really supportive throughout and his calm approach helped. He was really patient when I had technical issues and assessed my work back in time. Thanks to him I’m now ready to bring my new learning into my work.

July 17, 2026
Unprompted review
Rated 5 out of 5 stars

I did reformer Pilates practical…

I did reformer Pilates practical workshop in Manchester with Evan. Evan was brilliant, explained all the information to build my confidence. Evan also touched on the insurance and the career opportunities with was brilliant to advance my career. Evan was very helpful and made me feel relaxed to learn. I would recommend him.

July 19, 2026
Unprompted review
Rated 5 out of 5 stars

Mark F was fantastic with his support…

Mark F was fantastic with his support during my Exercise Referral Course I completed recently. He offered advice and support to help get this completed! Rich J and the other members of The Fitness Group were equally helpful when needed.

July 15, 2026
Unprompted review
Rated 5 out of 5 stars

I have had an amazing experience with my tutor

I have had an amazing experience when getting in contact with my tutor Beth. I came to the call with so many questions and she helped me answer all of them with actual personalised solutions and advice rather than general answers. When I explained my struggles with ADHD and coursework she immediately suggested a plan which included helping me set deadlines for pieces to be submitted so she can help monitor my progress and help me stay on track. I left the call feeling so much more confident and ready to complete the course.

July 14, 2026
Unprompted review

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