Thefittingservice Reviews 83

TrustScore 5 out of 5

4.8

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See what reviewers are saying

Rated 5 out of 5 stars

Following radiotherapy a few years ago my left breast gradually shrank to about 2 cup sizes smaller than the right meaning my clothes were not fitting correctly. So I was delighted to find this websi... See more

Rated 5 out of 5 stars

I originally posted my review on my Trustpilot app but they removed it for some reason! Anyway, I ordered the heart shaped ‘post-surgery comfort cushion’ on Friday, for my friend who has just been dia... See more

Rated 5 out of 5 stars

The manager / owner Amy I believe is fab so attentive and just great at what she does!! Nothing was too much trouble from video consultation to delivery. There was a slight concern some bits wouldn’t... See more

Company details

  1. Lingerie Store
  2. Maternity Store
  3. Underwear Store

Written by the company

The Fitting Service is your post surgery specialist retailer. We offer a wide range of first stage post surgery bras which are to be worn immediately after your breast surgery through to mastectomy lingerie and breast forms. We also specialise in pre and post natal bras and compression garments to optimise your comfort during pregancy and your recovery post delivery whether you have had a caesaran delivery or a natural birth. We also offer face to face and virtual bra fittings.


Contact info

4.8

Excellent

TrustScore 5 out of 5

83 reviews

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Rated 5 out of 5 stars

Fantastic!

Really great, informative website with loads of options! I accidentally ordered the wrong items but the customer service was absolutely fantastic and got it sorted with no problems at all which saved me alot of stress!

May 15, 2024
Thefittingservice logo

Reply from Thefittingservice

Dear Lou,
Thank you so much for your kind review!
If there is anything else we can do to help please let us know,
The Fitting Service Team

Rated 4 out of 5 stars

Very good product

Very good product, comfortable and discreet. Washable and keeps its shape well.

March 28, 2024
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Reply from Thefittingservice

Dear Joanne,
Thank you so much for your review, we are pleased you are happy with your item.
If there is anything else we can do to help please let us know!
The Fitting Service Team

Rated 5 out of 5 stars

Great service from Amy

Great service from Amy - a no quibble refund after the VAT was not deducted from my order automatically. Plus the delivery was bumped up to next day. I ordered an Amoena Leyla surgical bra which is proving remarkably comfortable on the first and second day after a full mastectomy and lymph node clearance.

March 26, 2024
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Reply from Thefittingservice

Dear Jackie,

Thank you so much for your kind review, we are pleased you found the Leyla bra comfortable during your recovery.
If there is anything else we can do to help, please let us know.
The Fitting Service Team

Rated 5 out of 5 stars

Professional service

Amy is absolutely amazing and knowledgable, she is empathetic and knows just how to make you feel at ease, the items I purchased were high quality and superb fit, will never go anywhere else, thanks again I feel so much more confident thanks to you!

February 24, 2024
Unprompted review
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Reply from Thefittingservice

Dear Kay,
Thank you so much for such a kind review. We are pleased that you are feeling so much more confident.
If there is anything else we can do to help, please let us know!
The Fitting Service Team

Rated 5 out of 5 stars

Would highly recommend

Would highly recommend. Amy is really helpful and knowledgeable. Felt at ease with her. Good selection of bras that are comfortable and affordable.

February 13, 2024
Unprompted review
Thefittingservice logo

Reply from Thefittingservice

Dear Nicola,
Thank you so much for your kind review and recommendation.
If there is anything else we can do to help, please let us know!
The Fitting Service Team

Rated 1 out of 5 stars

Disappointed with Express Shipping Service

I paid for express shipping last Thursday, hoping to receive my garment by Monday. However, it didn't arrive on time, so I had to cancel my order and find another store. Although customer service responded promptly, I wouldn't recommend ordering from here if you need your items quickly.

February 4, 2024
Rated 5 out of 5 stars

So helpful

I’d a super helpful experience before buying a compression bra and then an insert for the bra. I was given great, very personal advice. Felt like I was treated individually which when buying something so specific was really helpful. Also lots of compassion which is very kind.

January 15, 2024
Rated 5 out of 5 stars

I’ve not actually tried the item yet as…

I’ve not actually tried the item yet as the wounds haven’t completely healed; however, when I contacted the Fitting Service prior to my purchase I received an email the following morning with the information I asked for, plus my order arrived within a week and so I have no complaints.

November 28, 2023
Rated 5 out of 5 stars

Macom post surgery bras

Ordered 2 of the Macom post surgery bras which arrived sooner than expected. The cost was also lower with this company which was a bonus and incentive to order from here.
The bras fit perfectly in size 28-30 so would definitely recommend this brand to accommodate for swelling after surgery.
Would definitely recommend this company.

July 15, 2023
Thefittingservice logo

Reply from Thefittingservice

Thank you so much for your review! We are pleased you are happy with your items!

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