I had one or two problems with the items I ordered. I brought them to the attention of a customer service representative named, Theresa. She was extremely responsive and helpful, and she sorted out th... See more
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It offered discounts but you have to…
It offered discounts but you have to give email and it also does the " but wait" scenario that gets old.
Love the colors
Love the colors, feel, lightweight feeling of these blankets
Excited for new blankets!
Excited to sleep with cotton
Excited to sleep with cotton. Just ordered
Cheap stuff from China
Ordered two blankets. Some shopping insurance gets added at the end which can not be deleted. The shipping takes forever and comes from China, so the company address is a lie. It’s cheap china stuff.

Reply from The Fleece Company
I accidentally placed the wrong order…
I accidentally placed the wrong order and contacted customer support, where Novem assisted me.
They were incredibly polite and responded quickly. I truly appreciate their professional support.
I’m very excited for the product to arrive!
I am very happy with the muslin…
I am very happy with the muslin blankets. No more sweaty nights, while still staying warm whenever I need to. After my first order, I placed a second one. Unfortunately, it was lost during the shipping process. Novem from The Fleece Company worked with me to try to resolve the issue with the shipping carrier. Despite several attempts, we were unable to get the carrier to take action. As a result, my order was sent again. The communication was excellent, and I received great support throughout the process!
“The fleece company“ seems to specialize in fleecing their customers
“The fleece company“ seems to specialize in fleecing their customers…
Very disappointed with the sizing of the blankets. I purchased two full-size and one queen size winter blankets, and a pair of pajamas. The blankets fell so far short of advertised dimensions that they are not useful on any size adult bed. They are throw blankets at best. Would make excellent baby blankets. The pajamas were at least two sizes too small. The return process requires you to pay shipping to a warehouse in Germany. Even if the package were received within the 30 day window, the cost of shipping would consume about 2/3 of the refund. Justine, the customer service agent assigned to me was intelligent and understood my concerns. She was as helpful as she could be given misleading product description and unrealistic return policy. I believe she did her best to make things right, but I would certainly not recommend shopping with this company.

Reply from The Fleece Company
So far it’s okay the purchasing .
So far it’s okay the purchasing .
Need to get the product and check it out .
The ease of purchasing and value is…
The ease of purchasing and value is super nice can’t wait to get my blankets..
I have ordered these blankets before…
I have ordered these blankets before and love them. My grandchildren seem to end up taking them home with them. Also, lovely and cool on the bed in summer
A Wonderful Product and Such Beautiful Colors.
The site is very user friendly.
They offer a quality product that is soft and has Beautiful colors.
Easy to follow
Easy to follow, only one add on and a useful request.
Happy to use the company again.
Outstanding Customer Service – Thank You, Nina!
I would like to express my sincere appreciation for the outstanding customer service provided by Nina. She went above and beyond to help me track a missing parcel, Nina was committed and managed to obtain the Proof of Delivery (POD) from the local shipping company, which ultimately helped locate the parcel.
I truly appreciate her dedication in resolving this issue. Her professionalism to go the extra mile made what could have been a stressful experience much easier. Nina's exceptional service genuinely stands out, and she is a wonderful example of excellent customer care. Thank you, Nina, for your outstanding support!
Easy to see product availability in…
Easy to see product availability in sizes and colors
Easy to use website
Easy to use website! Great selection of colors to choose from!!
Easy to navigate
Easy to navigate. Product pictures and descriptions were helpful. Especially liked the offers to add stuff at the end.
Incorrect sizing
The original order I placed for blanket, says queen, however, it is really not for a queen. It is just a throw blanket. Now I have to go through the hassle of returning the original items and then re-ordering the extra large king in order to get blankets that will fit my queen bed. Very poor website descriptions. They should not list the words, queen, etc. unless it is the correct size for the bed.
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