We are just planning to start renovating kitchen and dining rooms. never thought to find flooring in John Lewis. Was surprised by such a wide selection of options, materials and colors. Lady Simone wa... See more
Company replied
Location
Switch location1 Peel Avenue, The Trafford Centre, M17 8JL Manchester, Lancashire, GB
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An excellent service from an experienced and knowledgeable team. We had a visit from an advisor to look at a job in our bathroom today and was provided with some very sound and honest advice re... See more
Company replied
The young lady on the floor room could not have been more helpful with my queries before I order a new flooring. Thank you JL Trafford Centre
Company replied
Extremely pleased with the service for selecting and ordering the flooring, quick estimate and easy to arrange fitting. Wide choice of quality flooring as you would expect from John Lewis.
Company replied
Company details
- Flooring Store
- Carpet Store
- Decoration and Interior Design Store
- Home Improvement Store
- Wood and Laminate Flooring Supplier
- Wood Floor Installation Service
About The Floor Room - JL Trafford
Written by the company
We believe that every dream home starts with the perfect floor.
We are passionate about providing fabulous flooring options without any fuss. Our mission is to offer a wide range of high-quality carpets, laminate, luxury vinyl, and wood flooring, ensuring that you find the ideal fit for your space.
At The Floor Room, we understand that choosing the right flooring is a crucial decision that can transform your home. That's why we curate a collection of flooring products from the finest brands in the industry, ensuring that you have access to the latest trends and styles. From classic elegance to modern aesthetics, we have something for everyone.
We pride ourselves on being more than just a flooring store. Our warm and approachable team is always ready to assist you in finding the perfect flooring solution that matches your unique taste and lifestyle. We believe in the power of storytelling. We understand that your home is a reflection of your personality, and we strive to help you bring your vision to life. From the moment you step into The Floor Room, we are committed to providing clarity, exceptional service, and the highest level of customer satisfaction.
We are passionate about providing fabulous flooring options without any fuss. Our mission is to offer a wide range of high-quality carpets, laminate, luxury vinyl, and wood flooring, ensuring that you find the ideal fit for your space.
At The Floor Room, we understand that choosing the right flooring is a crucial decision that can transform your home. That's why we curate a collection of flooring products from the finest brands in the industry, ensuring that you have access to the latest trends and styles. From classic elegance to modern aesthetics, we have something for everyone.
We pride ourselves on being more than just a flooring store. Our warm and approachable team is always ready to assist you in finding the perfect flooring solution that matches your unique taste and lifestyle. We believe in the power of storytelling. We understand that your home is a reflection of your personality, and we strive to help you bring your vision to life. From the moment you step into The Floor Room, we are committed to providing clarity, exceptional service, and the highest level of customer satisfaction.
Contact info
1 Peel Avenue, The Trafford Centre, M17 8JL, Manchester, Lancashire, United Kingdom
- 0161 513 8104
4.3
Excellent
8 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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See how their reviews and ratings are sourced, scored, and moderated.
Amy was very friendly and informative.
July 22, 2024
Reply from The Floor Room - JL Trafford
Good morning, thank you so much for taking the time to leave 5 stars for our Manchester store, we hope you found the perfect flooring.
Kind regards
Debbie
Customer Experience Consultant
The Floor Room
MOST HELPFUL
The young lady on the floor room could not have been more helpful with my queries before I order a new flooring. Thank you JL Trafford Centre
July 9, 2024
Reply from The Floor Room - JL Trafford
Hi Liz, thank you for taking the time to let us know how well our team in The Trafford Centre did, it's always great for the staff to know how appreciated they are.
Kind regards
Debbie
Customer Experience Consultant
The Floor Room
Easy to select and order.
Extremely pleased with the service for selecting and ordering the flooring, quick estimate and easy to arrange fitting. Wide choice of quality flooring as you would expect from John Lewis.
June 5, 2024
Reply from The Floor Room - JL Trafford
Hi Gerry, thank you so much for your great review about our store in Manchester. We're so pleased to hear you are happy.
Kind regards
Debbie
Customer Experience Consultant
The Floor Room
Absolutely excellent and honest service
An excellent service from an experienced and knowledgeable team.
We had a visit from an advisor to look at a job in our bathroom today and was provided with some very sound and honest advice regarding both the challenges and the opportunities to enhance the room further beyond our initial thoughts.
I cannot praise our advisor and this service enough for the advice and tips that will aid us in enhancing our bathroom. I very highly recommend booking a consultation with The Floor Room.
Mr K. Sweeney
April 10, 2024
Unprompted review
Reply from The Floor Room - JL Trafford
Hi Ken
We're so pleased to hear that you've had such a positive experience with our team.
We hope you have the same experience if you go ahead and place an order with us.
Kind regards
Debbie
Amazing experience!!
Amazing experience!!! The sales assistant helped me through the process and I am very thankful for that! Outstanding customer support!
April 2, 2024
Unprompted review
Reply from The Floor Room - JL Trafford
Hi Dom,
Thank you ever so much for taking the time to leave a review. It's great to hear the team in Trafford were able to help with the order on this occasion and provide such a good service. Thank you ever so much for taking the time to leave a review.
Kind Regards,
Samuel
Very helpful and pleasant service
Very helpful and pleasant service - went out of their way to find what we wanted.
Thank you.
March 23, 2024
Unprompted review
Reply from The Floor Room - JL Trafford
Hi Rob,
Brilliant to hear that the team in Trafford are providing a 5* Service! Thank you ever so much for taking the time to leave a review.
Kind Regards,
Samuel
Excellent carpet- and service
Excellent carpet- and service. There was a problem with my order and they went above and beyond to sort it out for me. They were great- polite and helpful. Very happy with the end result
March 18, 2024
Unprompted review
Reply from The Floor Room - JL Trafford
Thanks for the 5-star review. Regards, AM
Service and product
We are just planning to start renovating kitchen and dining rooms. never thought to find flooring in John Lewis. Was surprised by such a wide selection of options, materials and colors. Lady Simone was very helpful and explained me all the things I need to know. Will definitely be back once we have dates confirmed.
January 30, 2024
Unprompted review
Reply from The Floor Room - JL Trafford
Hi Svetlana,
It's great to hear the team Trafford were a pleasant discovery, and further I'm glad we had some products that you think may be able to help your project, thank you so much for taking the time to leave a review and we hope to see you again soon!
Kind Regards,
Samuel
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