The Flowers Point Reviews 

84
•
TrustScore 3 out of 5

2.9

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Rated 5 out of 5 stars

Customer service was amazing and the flowers were fresh.. delivered everything that there promise.

Rated 1 out of 5 stars

I had ordered cake in 25th December evening and while ordering it showed me that the delivery will be done today but till date I have not received the cake neither the refund for which I had requested... See more

Rated 2 out of 5 stars

When I complaint against the product received am I not suppose to get a response or atleast aknowledgment note. Nothing, not bothered if the customer is happy with the product received or not. It was... See more

Rated 5 out of 5 stars

Thank you for wonderful delivery.. During covid19 pandemic crisis...a bit of joy...celebrating our daughters first birthday..was running out of options for designer cakes..you provided us with nice ca... See more

Company details

  1. Flower Delivery
  2. also in
  3. Bakery

Information provided by various external sources

We are delivering happiness at your doorsteps with our widest range of gifts. We are committed to delivering your cakes, flowers & gifts all over India with fixed & same-day delivery services. We understand that your celebration is the most beautiful time of your life & it becomes more precious with some amazing surprises. Make your special one feel on cloud nine with our fresh flowers, scrumptious cakes & exciting gifts.


Contact info

2.9

Average

TrustScore 3 out of 5

84 reviews

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2.9

All reviews

(84)

0 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent

Had placed for rainbow 2kg cake, with white cream. The flavour was too good and the softness in every layer.

August 28, 2023
Rated 1 out of 5 stars

Not delivered and not informed about it too

After the payment there is no contact at all and the date of delivery was also crossed and we were thinking the gift was delivered silently and we kept waiting. Finally at the end of the day by chatting with customer care we got to know that the gift was not delivered at all. So we tried and got the money back. Waste of time, effort and money.

May 22, 2023
Rated 1 out of 5 stars

Horrible service

Worst customer service they don't have the particular item but in the site they mention they have once order is placed don't even get email that order is confirmed when I call customer service they tell they will send confirmation through whatsapp . Sending confirmation through whatsapp is not a professional way I had to get my money refunded and go through trusted sites

December 20, 2022
Rated 2 out of 5 stars

Ignoring complaint

When I complaint against the product received am I not suppose to get a response or atleast aknowledgment note. Nothing, not bothered if the customer is happy with the product received or not. It was your mistake to have a spelling mistake on cake and change the color of the cake without seeking prior permission. It was not customer choice to change colour and spelling. But after writing email and calling customer care nothing has been done and nor it will be done ever. The customer care number after some time started not picking up the call only and ignore.

July 4, 2022
Rated 1 out of 5 stars

Cake not delivered

Cake not delivered , got call from flowers point next day with no courtesy on Delivery... Refunded the amount after reminding them took 5 days

March 27, 2022

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