Thefragrancesamples Reviews 47

TrustScore 2.5 out of 5

2.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Ordered previously with no issues, however ordered 4 weeks ago and still no update despite multiple emails (with no other way to contact them). Shame, as previously had been a great service.

Rated 1 out of 5 stars

I bought a 20ml decant of Parfums de Marly Layton. It arrived within a few days, but whatever is in the bottle, it isn't Layton. Given other people's experiences / reviews, I would be extremely wary o... See more

Rated 3 out of 5 stars

Like many other people I ordered from this company not realising iv ordered from the wrong company. I did not receive an order confirmation bought over £100 worth samples such a big mistake. Emailed t... See more

Rated 1 out of 5 stars

DO NOT ORDER FROM this circus of a company. Never received my order but have ‘proof’ of a random signature that I’ve never seen before!? so will not refund me. Taken my money and not willing to do... See more

2.4

Poor

TrustScore 2.5 out of 5

47 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

All good

All good. Ordered Tom Ford Tobacco Oud 50ml. Came in nice glass bottle. Lovely fragrance, great price.

March 1, 2023
Unprompted review
Rated 5 out of 5 stars

I STAND CORRECTED!

Rip Off - As the saying goes ‘ if it’s to good to be true it probably is ‘

I will leave the comment I made yesterday before I edit today - I apologise to this company. The three samples I purchased are the real deal - MFK B540 extrait Nishane Hacivat and MFK Silver Gentle Fluidity …. I was nose blind because this morning I am certainly getting the sillage from the cloths I sprayed yesterday ….. Apologies to the company

March 1, 2023
Unprompted review
Rated 1 out of 5 stars

Taken money

Taken money, no delivery since 6/1/23 (has to be in 2 working days), no response to my emails, no contact number, scam!

January 31, 2023
Unprompted review
Rated 1 out of 5 stars

Seriously DO NOT order from this site…

Seriously DO NOT order from this site they are fraudulent and I have reported them as a fraudulent company, they take your money with no confirmation email and you will never receive what you ordered, absolutely dreadful company.This site needs to be closed down immediately, SCAMMERS!!!!!!!

January 27, 2023
Unprompted review
Rated 1 out of 5 stars

Check your samples against the real fragrance

Check all of your samples against the real thing and approach with serious caution. I bought 3 samples for travelling, 2 of which I found were 100% fake. I am completely confident about this as I have the full, reall fragrances at home and could directly compare. The samples were watery, generic Ouds and didn't even smell close to what they were supposed to be! I emailed to complain and give the benefit of the doubt, see if he had made a mistake etc and the response from Greg (it's a single guy operation, not a team) was slow, abrupt and unprofessional - no acknowledgement of the issue or apology, I was simply told to send the samples back. I asked for a refund, but this was not offered either. I checked the T&C's on the website and it is stated they do not offer refunds for used samples, which of course you have to use it find out it is counterfeit! It's very clear I've been duped and am not going to get my money back without a long, drawn-out fight. Perhaps the odd sample sent out are real, I have no doubt there are a lot of customers being taken for fools here.

November 30, 2022
Unprompted review
Rated 5 out of 5 stars

Happy

Samples come in plastic bottles with a label attached. Ordered a couple Tom Ford fragrances as there was a promotion running. Happy with my purchase.

January 2, 2023
Unprompted review
Rated 1 out of 5 stars

Terrrible

Terrrible - ordered on 19.12. Royal Mail Tracking lists that goods were received on 22.12 but no progress since then (and it is now 5th of January. Have emailed twice but no response. Thank god for Amex recharges

December 19, 2022
Unprompted review
Rated 1 out of 5 stars

SCAM.

DO NOT ORDER FROM
this circus of a company.
Never received my order but have ‘proof’ of a random signature that I’ve never seen before!? so will not refund me. Taken my money and not willing to do anything about it or show any sort of professionalism. DO NOT GIVE THESE PEOPLE YOUR MONEY. You won’t receive your goods or a refund.

December 21, 2022
Unprompted review
Rated 1 out of 5 stars

It's a scam...miselling as the original…

It's a scam...miselling as the original perfume is on the main photo, to catch the eye, then small print says it's a sample...
The payment goes to Doctor Decans...another scam thing.
I emailed and had response back in 3 days ...had to send this rubbish back on my costs and likely was refunded 4 days after in my surprise.
Stay away ...this type of selling and cheating should not be allowed and legal!

December 17, 2022
Unprompted review
Rated 1 out of 5 stars

DO NOT USE!!!

DO NOT USE!!!! NO COMMUNICATION NO ORDER SENT. REFUNDED LUCKILY PURCHASED WITH PAYPAL. PLEASE CLOSE THESE PEOPLE DOWN

November 1, 2022
Unprompted review
Rated 1 out of 5 stars

Ordered on 18th November

Ordered on 18th November. I have emailed them twice with no reply. So seems as though this place isn't legit. Will raise with my bank! There website is very similar to others. Merry Christmas 🤬

November 18, 2022
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look