THE FRIENDLY ACCOUNTANTS Reviews 118

TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

Very happy with the service provided regarding cryptocurrency taxes. I dealt with Richard, Claire and Joanne and they were all friendly and quick to respond to any of my calls or emails. I won't hesit... See more

Company replied

Rated 1 out of 5 stars

Very disappointed with the first impression of this so called friendly accountant. After finding them online I needed to speak to someone very briefly regarding a couple of questions I had prior to c... See more

Company replied

Rated 5 out of 5 stars

I have used Richard and his team now for quite a few years. His must be the leading UK practice for guiding people with crypto portfolios. I have kept mine relatively simple but even when you... See more

Company replied

Rated 5 out of 5 stars

The advice and service I've received from The Friendly Accountants has been first class. Having been dealing in crypto since 2017, I've always hated doing my own tax returns. Having Richard and team o... See more

Company replied

Company details

  1. Chartered Accountant

Information provided by various external sources

Chartered Accountants & Tax Specialists. Working Online With Small Businesses, Contractors, eCommerce Businesses, Property Taxes, Freelancers & Crypto Taxes Across The UK & Overseas. Trusted Xero and FreeAgent Expert Accountants.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

118 reviews

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Rated 5 out of 5 stars

Great service!!

Both Richard and Claire were great when organizing the call and providing the guidelines that I needed to better assess my situation. Thanks a lot!

October 3, 2023
Unprompted review
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Reply from THE FRIENDLY ACCOUNTANTS

Thank you very much for your positive feedback!

Rated 5 out of 5 stars

Super clear and helpful advice

Super clear and helpful advice, would recommend highly

September 28, 2023
Unprompted review
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Reply from THE FRIENDLY ACCOUNTANTS

Thanks very much for this positive feedback. Glad we could help!

Rated 5 out of 5 stars

The Friendly Accountants have…

The Friendly Accountants have consistently great not just in their paperwork but also in the promptness and tone of their answers on every request.

August 15, 2023
Unprompted review
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Reply from THE FRIENDLY ACCOUNTANTS

Hi Dirk. Thank you very much for your kind words. It has been a pleasure working with you.

Rated 5 out of 5 stars

Knowledgeable and unique insights

Richard was very helpful and knowledgeable in many areas related to setting up a family business and the tax implications of income distribution. I would highly recommend. Regards, Will

June 20, 2023
Unprompted review
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Reply from THE FRIENDLY ACCOUNTANTS

Hi Will. Thanks very much for your positive feedback!

Rated 5 out of 5 stars

Professional Accounting Services for Crypto Assets

I highly recommend TFA for their exceptional accounting services and expertise in handling crypto assets. They helped me navigate an HMRC inquiry and provided me with peace of mind in a matter that I could not have managed without their assistance.

Richard and the entire TFA team are highly professional and approachable. They were able to answer all my questions and concerns, and their guidance was instrumental in achieving a successful outcome. The team has knowledge of the Crypto Landscape, including DeFI.

Overall, I am extremely satisfied with the services provided by TFA and would not hesitate to recommend them to anyone seeking expert accounting services for crypto assets. I will definitely continue using their services for my future needs.

May 11, 2023
Unprompted review
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Reply from THE FRIENDLY ACCOUNTANTS

Thanks very much for this positive review. We're pleased to have obtained a successful result and that you appreciate our expertise with crypto taxes.

Rated 5 out of 5 stars

With help from TFA and my solicitor…

With help from TFA and my solicitor HMRC dropped a court order against me and my taxes were paid from capital gain due spending my crypto assets, without help from TFA I couldn't have done this confidently, Richard was very helpful in advising and his previous experiences of people in a similar situation as myself.

February 28, 2023
Unprompted review
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Reply from THE FRIENDLY ACCOUNTANTS

Thank you very much for your positive feedback. We are delighted that we managed to give you peace of mind and help ensure you are now fully compliant with HMRC.

Rated 5 out of 5 stars

Simple reassuring crypto and beyond advice

I used TFA to help me submit my tax return for CGT related to crypto. I found them reassuring both via the initial call with Richard, and the subsequent email correspondence with Joanne.

I found their rates reasonable and they gave me confidence that I would pay the correct amount of tax on my crypto gains for the relevant tax year in question.

I continue to do business with them moving forward and have no hestiation recommending them.

January 31, 2023
Unprompted review
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Reply from THE FRIENDLY ACCOUNTANTS

Hi Declan. Thanks very much for your positive feedback. We pride ourselves on being crypto tax experts so your comments are greatly appreciated!

Rated 5 out of 5 stars

TFA FTW

Together with my virtual assistant, TFA have dug us out of an administrative rut and brought everything right up to date. Hugely valuable.

December 1, 2022
Unprompted review
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Reply from THE FRIENDLY ACCOUNTANTS

Thank you for this massive vote of confidence David. it's greatly appreciated by everyone at TFA!

Rated 5 out of 5 stars

TFA make the world of taxation fun and easy.

I have been with The Friendly Accountants for over a year now and I am massively grateful to have them on my side for both personal and limited company taxes. The team are very knowledgable and no question is too novice; they inspire confidence in an otherwise confusing world of rules, deadlines, and caveats. The bonus is that all of the staff are very friendly and reassuring, and admittedly I have quite enjoyed learning the ropes. My requirements include cryptocurrencies which has proved little challenge for TFA, backed by their host of helpful resources, templates, tools, and tips. I would rate my experience 6/5 – the sixth star being for the amazing Claire and Joanne.

November 24, 2022
Unprompted review
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Reply from THE FRIENDLY ACCOUNTANTS

Hi Tom. Thank you for your very kind words. It's a pleasure working with you and also very satisfying to know that we've helped relieve the stress of dealing with your accounts and tax!

Rated 5 out of 5 stars

18 months in and 5 stars STILL

Reading through the reviews in advance its hard to understand someone had a bad exp, but i suppose no one is perfect right? For me I can only say good things about TFA. No joke I cant remember all the accountants I've had in my time in business and pers finances. TFA have nailed it for me. The are SUPER efficients, crypto FRIENDLY (that alone makes them rare), they dont do waffle AT ALL.

Now upon reflection as I write that, if you dont like email they arent for you. I was a phone guy, it took me a while to just work on email with them, but it allows them to to just work, which ultimately if what im paying for. And if you do need a call, just ask, but then the call is short, brief, to the point and you both know exactly why youre getting on the phone in the first place.

I love it. It's been maybe 18 months for me, and im super happy. I dont actually know if I can constructively even offer feedback other than as a crypto friendly accountant they HAVE to start accepting crypto as payments.. :)

...but I remind Richard approx every 4 months and I know he's on it.

Big shout out to Joanne to, as she deals with my relentless emails and questions at times.

Cheers guys
D

November 23, 2022
Unprompted review
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Reply from THE FRIENDLY ACCOUNTANTS

Hi Daniel. Thank you very much for taking the time to post such a detailed and positive review of TFA. It's greatly appreciated by all of us!

Rated 5 out of 5 stars

I've been working with TFA for a year…

I've been working with TFA for a year and they've provided me with excellent guidance and help throughout the process. I really enjoy how quickly and efficiently they respond to inquiries and their knowledge of cryptocurrency payments and investments.

September 16, 2022
Unprompted review
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Reply from THE FRIENDLY ACCOUNTANTS

Hi Pablo. Thanks very much for your positive feedback. It's pleasing to hear that you appreciate the support we've given you.

Rated 1 out of 5 stars

Terrible experience

Terribly unfriendly and unapologetic.
And, Richard, don't you dare reply to this with all my personal details of my accounting. That would be super-unfriendly wouldn't it?!

September 7, 2022
Unprompted review
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Reply from THE FRIENDLY ACCOUNTANTS

Dear Debra. It is disappointing to receive such negative feedback from an ex-client. We try very hard to keep our clients happy and fortunately your opinion is not shared by other clients of our firm. We did a offer a resolution which we thought was fair, however this was not acceptable to you. We would also never share the personal financial details (or correspondence) of any client on a public forum as this would be both unethical and unprofessional. We hope ultimately you manage to resolve matters satisfactorily.

Rated 5 out of 5 stars

As a new investor to Crypto

As a new investor to Crypto, Richard has been excellent in the advice given regarding this new technology and how tax is calculated. Having seen the rise in my portfolio, I was very concerned that a massive tax bill was around the corner! Richard talked me though the process and managed to allay my fears. Thank you. Straight talking, no nonsense professional advice. Hence "The Friendly Accountant".

July 13, 2022
Unprompted review
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Reply from THE FRIENDLY ACCOUNTANTS

Hi Jeff. Thanks for your kind words. I'm pleased I was able to provide you with the reassurance you needed!

Rated 5 out of 5 stars

Working with TFA has been a revelation

Working with TFA has been a revelation. After an horrendous experience with a 'big firm' accountants this well oiled small team genuinely give a responsive and helpful service. They make an effort to get to know you and your business and the annual fee is what the other lot charged to do a VAT return! Thanks to Richard and the whole team at TFA - I cannot recommend enough!

July 8, 2022
Unprompted review
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Reply from THE FRIENDLY ACCOUNTANTS

Hi Samm. Thank you very much for this ringing endorsement which is greatly appreciated by all of us at TFA!

Rated 5 out of 5 stars

My first time having to use a…

My first time having to use a accountant and it was very easy and straight forward. I would recommend Richard and team to anyone looking to do there crypto accounts

June 25, 2022
Unprompted review
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Reply from THE FRIENDLY ACCOUNTANTS

Hi Paul. Thanks for your feedback which is most welcome! We're glad to hear we managed to take the pain out of dealing with your crypto taxes!

Rated 5 out of 5 stars

I was very worried about a crypto tax…

I was very worried about a crypto tax issue and the Friendly Accountants resolved it in a quick, easy and pragmatic way. Fully recommend.

May 23, 2022
Unprompted review
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Reply from THE FRIENDLY ACCOUNTANTS

Thanks Tom for your positive feedback!

Rated 5 out of 5 stars

I have used the practise for years 10/10

I have used Richard and his team now for quite a few years.

His must be the leading UK practice for guiding people with crypto portfolios. I have kept mine relatively simple but even when you accidentally stray into ETH staking, you'll want to find yourself properly prepared.

Personally for the reasonable fees and the lack of stress, you won't go far wrong.

And also the practice is virtual - great communication and an e-filing system each year! As idiot proof as it can be.

May 20, 2022
Unprompted review
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Reply from THE FRIENDLY ACCOUNTANTS

Thanks for your kind words Mark! Given your knowledge of the crypto space this is hugely appreciated by all of us!

Rated 5 out of 5 stars

Fast, Friendly, Reliable - The accountants recommended by accountants

Taxes and accounting for me used to be a very stressful and costly exercise. I had a toxic accountant who had been advising me wrong for years and it had eventually hit me deep in the pocket.

Richard was recommended to me by another accountant whom I eventually struck up a friendship with and after meeting Richard and his team, I have not looked back!

The stress and headaches that I had are gone! They have been brilliant throughout - from helping me to clean up the mess from my old accountant, to actually getting me a full year's tax back this year!

From the start, they established clear and concise contact and made sure they were available to answer any questions I had. They helped me when gathering everything I needed to file my tax return. They take what is usually a daunting and stressful process and make it a pleasure, as it is now for me.

I highly recommend their services and would also like to mention Joanne and Claire who have also been such great support throughout.

May 10, 2022
Unprompted review
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Reply from THE FRIENDLY ACCOUNTANTS

Hi Davide. Thanks so much for your positive feedback which is greatly appreciated by all of us!!

Rated 5 out of 5 stars

Forward thinking cryptocurrency accounting specialists

Forward thinking cryptocurrency friendly accounting service. Spoke to them a few years ago, we kept in touch and when I needed them they could not have helped me more. Very professional, very approachable and very pleasant. Five star!

February 16, 2022
Unprompted review
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Reply from THE FRIENDLY ACCOUNTANTS

Hi John. Thanks very much for the vote of confidence!

Rated 5 out of 5 stars

Couldn’t have asked for a better service

Richard and his team have been truly amazing throughout the process of filing my tax return. From the start, they established clear and concise contact and made sure they were available to answer any questions I had. They helped me when gathering everything I needed to file my tax return and had a really easy system to follow which allowed me to input everything I needed to.

For what I thought would be a stressful process when filing taxes involving crypto, Richard and his team really took all the stresses out of it. I highly recommend their services and would also like to mention Joanne and Claire who have also been such great support throughout.

February 2, 2022
Unprompted review
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Reply from THE FRIENDLY ACCOUNTANTS

Hi Samantha. Thank you for your positive review! It's been a pleasure working with you and we're glad we've managed to relieve you of the stress of dealing with your crypto taxes!

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