THE FRIENDLY ACCOUNTANTS Reviews 118

TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

Very happy with the service provided regarding cryptocurrency taxes. I dealt with Richard, Claire and Joanne and they were all friendly and quick to respond to any of my calls or emails. I won't hesit... See more

Company replied

Rated 1 out of 5 stars

Very disappointed with the first impression of this so called friendly accountant. After finding them online I needed to speak to someone very briefly regarding a couple of questions I had prior to c... See more

Company replied

Rated 5 out of 5 stars

I have used Richard and his team now for quite a few years. His must be the leading UK practice for guiding people with crypto portfolios. I have kept mine relatively simple but even when you... See more

Company replied

Rated 5 out of 5 stars

The advice and service I've received from The Friendly Accountants has been first class. Having been dealing in crypto since 2017, I've always hated doing my own tax returns. Having Richard and team o... See more

Company replied

Company details

  1. Chartered Accountant

Information provided by various external sources

Chartered Accountants & Tax Specialists. Working Online With Small Businesses, Contractors, eCommerce Businesses, Property Taxes, Freelancers & Crypto Taxes Across The UK & Overseas. Trusted Xero and FreeAgent Expert Accountants.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

118 reviews

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Rated 5 out of 5 stars

Brilliant - Thank you Richard & TFA Team

Richard's ability to grasp the economic and accounting complexities of my business in a very short period was impressive. Then to set out a series of potential scenarios and their implications provided clarity around the optimal path forward. Thank you

January 18, 2022
Unprompted review
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Reply from THE FRIENDLY ACCOUNTANTS

Hi Jason. Thanks for your positive feedback!

Rated 5 out of 5 stars

Great service, especially for crypto taxes

Richard and the team are very reliable and I am really pleased of my experience with TFA so far.
If you're especially looking for cryptocurrency taxes, Richard is knowledgeable and has experience in this field. He and the team were very helpful everytime I had questions, and it turned out that the quality of the service was excellent.
I would highly recommend The Friendly Accountants for the reliability, friendly approach and great quality of service.

January 17, 2022
Unprompted review
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Reply from THE FRIENDLY ACCOUNTANTS

Hi Vlad. Thanks for your kind words! We're glad we've managed to take the stress out of dealing with your crypto taxes.

Rated 1 out of 5 stars

Friendly? We left TFA to move to another…

We left TFA to move to another accountant who could help us with our start up business and was more local. By pure accident (yes, an oversight on my husband's part) he paid TFA £120 in error - it should have gone to my new accountant. When I contacted TfC for a refund of the £120 they said they would have to 'create us as a payee' and would charge us £60, so in essence, we lost £60 for a mistake. Friendly? Make your own mind up.

January 13, 2022
Unprompted review
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Reply from THE FRIENDLY ACCOUNTANTS

Naturally it is disappointing to receive a negative review especially given the considerable amount of time and effort we spent supporting you in the early stages of your business. We felt this was reflected in John's email thanking us for all our hard work and we totally understood why a local accountant suited your needs better.

Regarding the overpayment, given you left us in September 2020 we are surprised you haven't removed us as a payee. Notwithstanding this, we responded immediately to your request for a refund and explained why we charge an administration fee in such circumstances. We also made the subsequent repayment very quickly after receiving your bank details. We are therefore naturally surprised you appear to consider this to be unfair and have posted this negative review.

Rated 5 out of 5 stars

Great Team always Helpful and worthy of Full Stars

Richard and Claire are so easy to deal with and speak to. Professional, always get back to you. Responsive and explain things in a clear helpful manner.
I trust these guys and will recommend to others .
This team is great and well worthy of high recommendation. I can only see positive future for TFA and so glad I was recommended Richard by a friend of a friend.
They really know what they doing at this company and I am grateful, thankful to them for their support and help.

January 7, 2022
Unprompted review
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Reply from THE FRIENDLY ACCOUNTANTS

Thank you Richard for your kind words. They are greatly appreciated!

Rated 5 out of 5 stars

Absolutely brilliant service (...and great for crypto taxes!)

I cannot recommend this company highly enough. I had no experience of taxes whatsoever and needed help to sort out my very messy crypto taxes (CGT and income tax).

I was up against the clock and needed someone to basically take the load off me, work their magic and hold my hand through the whole process. This is exactly what they did and it was a genuinely enjoyable experience (yes - they made taxes a positive experience!).

The whole team I dealt with were brilliant; quick to respond, answering all of my annoying questions and very professional (yet friendly) with it. They guided me at every stage so I didn't need to try to figure the process out for myself.

Richard is a fantastic accountant and came highly recommended - I can now see why. He is very understanding of your circumstances and obviously has a solid experience with the HMRC, which makes him the ideal accountant for crypto tax issues and even late disclosures and payments (should you have any to declare!).

All in all - 10/10.

If you need help with calculating and submitting your taxes (and especially if you're new to the game, need help with modern investments like crypto or worried that you have anything unpaid from previous years) then don't hesitate - you've found the accountants you're looking for!

January 6, 2022
Unprompted review
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Reply from THE FRIENDLY ACCOUNTANTS

Than you Gary for this amazing review!

Rated 5 out of 5 stars

Their name says it all

Their name says it all, they really are the friendliest accountants. I have very limited knowledge on taxes but they have helped me so much this year without any judgement whatsoever.

December 22, 2021
Unprompted review
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Reply from THE FRIENDLY ACCOUNTANTS

Thank you very much for your kind words Sarahjade. It's reassuring to know we live up to our name!

Rated 5 out of 5 stars

Always helpful, professional and extremely knowledgeable

TFA have been employed as my accountants for some years now. Richard, Lesley and the team are always extremely knowledgeable, efficient and quick to help and I can't recommend them enough.

December 20, 2021
Unprompted review
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Reply from THE FRIENDLY ACCOUNTANTS

Hi Toby. Thank you very much for this glowing review!

Rated 5 out of 5 stars

Crypto Specialists and Friendly

I specifically contacted The Friendly Accountants because I wanted insight into how to manage Crypto Taxes, fortunately I went to the right people and they are really friendly too.

Richard gave me an excellent consultation into Crypto Tax and I am fully clued up on what’s expected in regards to Crypto Tax. I have peace of mind now that I am on board with the Friendly Accountants. You would think talking about Crypto taxes would be boring but in fact I really enjoyed my conversation with Richard, so it’s my duty to recommend him and the team at The Friendly Accountants

December 10, 2021
Unprompted review
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Reply from THE FRIENDLY ACCOUNTANTS

Thanks for the positive feed back Anthony. We're glad we could help and also lived up to our name!

Rated 5 out of 5 stars

I've been a TFA client for years now…

I've been a TFA client for years now and can only speak positively about the services they provide. I highly recommend TFA

December 10, 2021
Unprompted review
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Reply from THE FRIENDLY ACCOUNTANTS

Thanks for your highly complimentary review Stefano it's greatly appreciated by all of us!

Rated 5 out of 5 stars

A top-notch crypto accountancy firm

The advice and service I've received from The Friendly Accountants has been first class. Having been dealing in crypto since 2017, I've always hated doing my own tax returns. Having Richard and team on side has given me real peace of mind knowing I'm on the right side of HMRC. I've had some pretty complex crypto set ups, and Richard has given excellent advice, including to set myself up as a limited company to lower my tax liability. If you're looking for a specialist crypto account, give them a call.

November 2, 2021
Unprompted review
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Reply from THE FRIENDLY ACCOUNTANTS

Hi Tom. Thank you very much for your kind words that are greatly appreciated by all of us at TFA!

Rated 5 out of 5 stars

Cryptocurrency self-assessment

I contacted Richard around a potential self-assessment report presentation related to cryptocurrency. I cannot stress enough how useful our conversation was and how knowledgeable he is. In addition, the process to book our call was very sleek. I would recommend his services to anyone.

October 26, 2021
Unprompted review
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Reply from THE FRIENDLY ACCOUNTANTS

Hi Matias. Thank you for your feedback which is greatly appreciated. We're glad you found our tax advice on crypto taxes helpful.

Rated 5 out of 5 stars

Amazing quality and very accommodating

I've used the friendly accountants for over 2 years now since I started working self employed. I have always found them to be very competent and accommodating whenever I need their help, I'm probably not the easiest customer they have with me being kind of new to using accounting services. I have needed extra clarification for certain things that I know other clients would probably not need and they have always gone above and beyond expectations to make sure that I fully understand the complex nature of my taxes and accounts. I don't really have much to compare my experience to, I just know that they make sure that I feel satisfied and less overwhelmed after each communication. A massive thank you to Julia in particular as I have dealt with her more than any other member of the team, although they're all great. Thanks for your service so far.

September 7, 2021
Unprompted review
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Reply from THE FRIENDLY ACCOUNTANTS

Hi Stephen. Thank you very much for your kind words. It's been an absolute pleasure working with you!

Rated 5 out of 5 stars

Great people who run a professional

Great people who run a professional, efficient and reliable outfit!

September 6, 2021
Unprompted review
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Reply from THE FRIENDLY ACCOUNTANTS

Hi Hayden. Thanks for the kind words that are greatly appreciated by all of us at TFA!

Rated 5 out of 5 stars

Perfect!!!!!Can not fault in anyway

Perfect!!!!!Can not fault in anyway - I am a real worrier and have been reassured throughout - questions answered promptly and gentle reminders to get all my documents in on time - most importantly I genuinely feel can ask anything and get a response which I understand and is clear

August 24, 2021
Unprompted review
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Reply from THE FRIENDLY ACCOUNTANTS

Hi Chaaya. Thank you very much for this glowing review! We're glad to hear all of the team at TFA have put your mind at rest!

Rated 5 out of 5 stars

The Friendly Accountants - Highly Recommend!

The Friendly Accountants are indeed a friendly and professional outfit. I have thoroughly enjoyed working with Richard. Highly recommend!

August 24, 2021
Unprompted review
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Reply from THE FRIENDLY ACCOUNTANTS

Hi David .Thanks for your kind words! It's been a pleasure working with you too!

Rated 5 out of 5 stars

Crypto tax specialists

Absolutely brilliant service from an outstanding team of accountants. I couldn't be happier.
Thank you TFA

August 10, 2021
Unprompted review
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Reply from THE FRIENDLY ACCOUNTANTS

Thank you Garry for this wonderful review it's greatly appreciated by all of us!

Rated 5 out of 5 stars

Highly recommended

Richard and the team at TFA are a great combination of experience, resource and responsiveness. I use them for both my business accounting and personal tax returns, highly recommended.

July 30, 2021
Unprompted review
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Reply from THE FRIENDLY ACCOUNTANTS

Hi Keith. Thank you very much for this glowing review. We really appreciate it!

Rated 5 out of 5 stars

Great for Crypto related taxes.

I use TFA for Cryptocurrency related tax returns. Having been involved in Crypto since 2017 I realised I needed to sort my tax affairs out and through a personal recommendation found TFA. They are quick to respond, happy to talk on the phone any trickier elements you may come across.

More than happy with their service.

July 19, 2021
Unprompted review
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Reply from THE FRIENDLY ACCOUNTANTS

Hi Sean. Thanks for this positive endorsement. We're glad you consider us to be leading Crypto tax specialists.

Rated 5 out of 5 stars

They are friendly, indeed!

We work with TFA more than a year and their service has the best value in the market. It is a pleasure to call them our partner!

July 14, 2021
Unprompted review
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Reply from THE FRIENDLY ACCOUNTANTS

Hi Goran. Thank you for this wonderful review. It's been a pleasure working with you too!

Rated 5 out of 5 stars

Best crypto accountants!

After searching the net for an accountant who specialises in cryptocurrency tax, I came across Richard at TFA, and I must say I am so happy to have found him! I have been using his services for the past 3 years. He is VERY helpful and communication is great! If I have any concerns/questions, he is always happy to address them. There are not many accountants who specialise in cryptocurrency so if you are an investor/trader, I definitely recommend TFA. Thanks Richard!

July 8, 2021
Unprompted review
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Reply from THE FRIENDLY ACCOUNTANTS

Hi Raz. Thank you so much for this positive endorsement. It's great to hear that you value our advice as crypto tax experts.

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