THE FRIENDLY ACCOUNTANTS Reviews 118

TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

Very happy with the service provided regarding cryptocurrency taxes. I dealt with Richard, Claire and Joanne and they were all friendly and quick to respond to any of my calls or emails. I won't hesit... See more

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Rated 1 out of 5 stars

Very disappointed with the first impression of this so called friendly accountant. After finding them online I needed to speak to someone very briefly regarding a couple of questions I had prior to c... See more

Company replied

Rated 5 out of 5 stars

I have used Richard and his team now for quite a few years. His must be the leading UK practice for guiding people with crypto portfolios. I have kept mine relatively simple but even when you... See more

Company replied

Rated 5 out of 5 stars

The advice and service I've received from The Friendly Accountants has been first class. Having been dealing in crypto since 2017, I've always hated doing my own tax returns. Having Richard and team o... See more

Company replied

Company details

  1. Chartered Accountant

Information provided by various external sources

Chartered Accountants & Tax Specialists. Working Online With Small Businesses, Contractors, eCommerce Businesses, Property Taxes, Freelancers & Crypto Taxes Across The UK & Overseas. Trusted Xero and FreeAgent Expert Accountants.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

118 reviews

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Rated 5 out of 5 stars

Professional, friendly, and easy to deal with

Richard and the team are always professional, friendly, and great to deal with. I have been a client since 2018 and will continue to be for many more years.

September 8, 2020
Unprompted review
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Reply from THE FRIENDLY ACCOUNTANTS

Hi Mark. Thank you very much for your feedback. It's greatly appreciated by all of us at TFA!

Rated 5 out of 5 stars

Efficient and very helpful

I have been working with the friendly accountants for almost a year now and they are always extremely helpful, polite and as their name suggests friendly. I have never had may issues with them and they always do their best whenever I have a query. I transferred from a larger firm and they made the process easy and stress free! I highly recommend using their services.

September 3, 2020
Unprompted review
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Reply from THE FRIENDLY ACCOUNTANTS

Hi Catriona. Thank you very much for this wonderful review! It's been a pleasure working with you this last year or so. I'm glad we appear to have restored your faith in the accountancy profession.

Rated 5 out of 5 stars

Highly recommended

Always prompt, obliging, efficient with a very human approach. Highly recommended.

August 27, 2020
Unprompted review
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Reply from THE FRIENDLY ACCOUNTANTS

Hi Mike. Thank you very much for your kind words which are greatly appreciated.

Rated 5 out of 5 stars

Excellent Accountant Services

I have used The Friendly Accountants service for a few years now and have been very satisfied with the personal support direct from Richard as well as expertise shared during this time. I first sought their services relating to Cryptocurrency matters at a time where government guidance was vague at best. I would highly recommend their services to others. It is hugely clear to me that Richard and the team's vast experience in industry is worth paying for.

August 26, 2020
Unprompted review
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Reply from THE FRIENDLY ACCOUNTANTS

Hi Jonathan. Thank you very much for this wonderful review.! We're glad to have been able to provide you with clarity on the tax treatment of cryptocurrency.

Rated 5 out of 5 stars

Great service and advice

Great service and advice, would definitely recommend them to anyone looking for an accountant or tax adviser!

August 26, 2020
Unprompted review
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Reply from THE FRIENDLY ACCOUNTANTS

Thank you very much for this. We're delighted to hear you're so happy with our services!

Rated 5 out of 5 stars

Highly recommended

I have used Richard's services over the last couple of years. This involved some very complicated tax issues. He has always responded promptly, professionally and in a very friendly manner, often going above and beyond the call of duty in order to help.

I would highly recommend Richard and his company. In all my years working with various accountants I can say that they are the most knowledgeable and helpful I have had the pleasure to deal with.

August 25, 2020
Unprompted review
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Reply from THE FRIENDLY ACCOUNTANTS

Hi David. Thank you for this. Your positive feedback is as always greatly appreciated!!

Rated 5 out of 5 stars

Amazing Accountant Firm

Richard, Julia and the team at TFA are such an amazing people to work with. I joined The Friendly Accountants in mid 2018 and have been very happy with them ever since. I am not an accounting person, and don't understand a lot of accounting terms, however Julia has been very patient and spent her time walking me through all transactions etc.... Richard, is indeed a very friendly and nice guy to work with. I recently had an urgent issue which required my accountant to deal with ASAP. I marked as "Important" in my email to Richard. Richard got it done and dusted within a day. I was so pleased and happy and am running out of words to express my approval. 
 
I think it’s fair to say that perhaps you only realise just how important an accountant it is when you really need to get things done urgently. I would not hesitate to recommend Richard to all my friends and have decided Richard will be my life long accountant. I genuinely mean this, thank you very much Richard!

August 23, 2020
Unprompted review
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Reply from THE FRIENDLY ACCOUNTANTS

Hi Dan. Thank you so much for this comprehensive and glowing review which is greatly appreciated by all of us here at TFA!

Rated 5 out of 5 stars

I'm a returning client - I'd choose them every time.

TFA first helped me back in 2018 - provided excellent guidance for what might have turned out to be a complex and alarmingly expensive year-end for me. Always available, always prompt and always a very human approach. Yes they covered their fee times over, but more importantly I felt properly looked after without being talked down to.
I hadn't expected to need them again but i didn't hesitate to get back in touch when circumstances changed again.
I do have a choice when it comes to my accountant. And I wouldn't change my decision to stick with TFA.

August 3, 2020
Unprompted review
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Reply from THE FRIENDLY ACCOUNTANTS

Hi Andrew. Thank you for singing our praises! We're very glad you decided to come back to us.

Rated 5 out of 5 stars

Sometimes 5 stars just isn't enough

Sometimes 5 stars just isn't enough! I've been with TFA for a couple of years now and I can't imagine I'd ever look elsewhere for my accounting needs in future. Richard, Lesley and the team are absolutely fantastic, whatever the scale of your accounting needs.

They seem to have managed that almost impossible task of dealing with their customers very efficiently, without losing the human touch. It certainly feels like a friendly family business every time I contact them and I can't recommend them enough. If you're on the look-out for some help with your personal or business accounts, I'd certainly suggest a call to TFA should be at the top of your todo list.

August 3, 2020
Unprompted review
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Reply from THE FRIENDLY ACCOUNTANTS

Thanks Joe for this wonderful review and for endorsing us!

Rated 5 out of 5 stars

Best Accountants I've ever worked with

TFA have gone above and beyond for us at AudioMob and they are actually very friendly! They have also provided some genuinely useful additional services, which are always recommended in a timely manner, as well as training and content to help you ramp up. They really are awesome! Highly recommended ( especially for start ups!)

July 27, 2020
Unprompted review
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Reply from THE FRIENDLY ACCOUNTANTS

Hi Christian. Thanks for this amazing review. It's been an absolute pleasure working with you and we all look forward to working with you for many years to come.

Rated 5 out of 5 stars

TFA - my guardian angels!

TFA have been my accountants for 4 years now and during this time I have found them approachable, engaged and completely professional. They have helped me to structure my company in a very tax efficient manner and continue to keep me abreast of all relevant fiscal matters offering practical advice as appropriate. Always there when I need them - 100% recommended.

July 24, 2020
Unprompted review
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Reply from THE FRIENDLY ACCOUNTANTS

Thank you for this wonderful review. You kind words are greatly appreciated by all of us at TFA!

Rated 5 out of 5 stars

Stop searching -- join TFA!

Richard, Lesley and the team are incredibly professional accountants who deliver an exemplary service.

Their tax and accounting knowledge is second to none. They’re proactive in identifying more tax-efficient ways of running your business (I’ve had several calls suggesting how I could structure things more effectively). I also get total peace of mind, knowing I’m fully compliant regarding my responsibilities as a business owner.

But what really sets TFA apart is how easy they are to deal with. Richard and Lesley are very personable and genuine – it was clear right from the start I was dealing with good people. They’re totally transparent with their fees, and always check before doing any work beyond what’s been agreed.

Ultimately, the litmus test is whether I’d recommend them to friends and family – I would, and I have, without hesitation.

July 22, 2020
Unprompted review
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Reply from THE FRIENDLY ACCOUNTANTS

Hi Paul. Thank you for this amazing review. It's made our day!

Rated 5 out of 5 stars

Superb accountants

A perfect accountancy firm for an ecommerce company like ourselves. Richard and Lesley are a perfect team and their knowledge of all things accounts and tax is absolutely amazing. Nothing is too much trouble for them to answer, they have always made themselves available to chat things through and have always got back to us super-fast. TFA saved us a lot of money, they are lovely people and an excellent company, we would highly recommend them to any business and it's most definitely 5 stars from us.

July 21, 2020
Unprompted review
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Reply from THE FRIENDLY ACCOUNTANTS

Hi Donna. We like to think we're a good fit for any ecommerce business so we're really pleased to receive this positive feedback - thank you!

Rated 5 out of 5 stars

A great asset to the business!

I was referred to The Friendly Accountants back in 2017 and once on board, Richard and Lesley were able to resolve a variety of issues created from the previous accountants and advise on my company accounts going forward.

All members of the team are extremely proficient in all areas of accountancy; no query has been too big or too small.

I have been very impressed with the level of service and they have guided me through and explained everything in detail. Their expertise has really supported my business, and I would happily recommend them.

July 16, 2020
Unprompted review
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Reply from THE FRIENDLY ACCOUNTANTS

Thank you Rob for the wonderful review. We're glad we've gained your trust after the issues with your previous accountants.

Rated 5 out of 5 stars

Great support!

Always helpful, professional, great advice.

July 16, 2020
Unprompted review
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Reply from THE FRIENDLY ACCOUNTANTS

Thank you Learco for this review. It's a pleasure working with you as always!

Rated 5 out of 5 stars

Friendly, Experienced & Efficient

Richard, Lesley and the whole team have been amazing, not only are they all well placed to carry out their work they have always been approachable. I think very highly of both Richard & Lesley and am extremely grateful to them and the team who have always promptly assisted through all aspects of the business. Being from an accounting/ finance background and having worked with a number of accountants I can truly say it is a breath of fresh air to work with an accountant who is open to the business owner’s suggestions in the way these guys are! This is vital in growing your company as it encourages you to think past day to day operations and drill down into the more granular details of the business. From the outset I have always felt comfortable in discussions with the team and will always recommend using them.

July 16, 2020
Unprompted review
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Reply from THE FRIENDLY ACCOUNTANTS

Wow what a fabulous review Ryan. Thank for this! We look forward to working with you for many years to come!

Rated 5 out of 5 stars

Very knowledgable and friendly people.

I have used the Friendly accountants (Richard and Leslie) for 4 years now and they've been very useful across my work and personal taxes. The stresses I had previously that stemmed from a lack of knowledge about accounting (both personal tax and corporate tax) are no longer there. The Free Agent accounting program along with their in-depth and friendly advice means I can get on with the rest of my life without worrying about accounting. I would definitely recommend them to anyone including my friends and family. They have also been very supportive during the Coronovirus epidemic, providing all the advice available in easy to understand email updates.

July 15, 2020
Unprompted review
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Reply from THE FRIENDLY ACCOUNTANTS

Hi Phil. We're glad you're happy with our service and the recommendations as always, are greatly appreciated!

Rated 5 out of 5 stars

Amazing service and depth of expertise

I can not recommend the Friendly Accountants enough! They helped us out of a quite a few very sticky situations - including saving me from paying HUGE HMRC penalties on my personal tax, fixing and simplifying our accounts after our previous accountants messed up beyond words and also gave great advice on optimising our affairs for tax purposes! They saved us thousands! I will be forever grateful. They provide a well rounded service including technical accounts but also how to structure your accounts to optimise your tax costs, that is on top of a general great service with fast response times, detailed answers that are easy to understand and proactively providing guidance on specific topics! As COVID started they proactively reached out to check how they could help! Look no further worth every penny!

July 14, 2020
Unprompted review
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Reply from THE FRIENDLY ACCOUNTANTS

Thank you very much for this wonderful review it's made our day!!

Rated 5 out of 5 stars

Professional and reliable

They really are "The Friendly Accountants". They are always extremely patient in dealing with my often stupid questions!
Highly recommended for a professional and reliable service.

July 13, 2020
Unprompted review
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Reply from THE FRIENDLY ACCOUNTANTS

Thank you for this Sally. No question is a daft question in our book and we're glad we've lived up to our reputation!

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