My journey with The Funded Trader began in 2022, and it’s been one of the prop firms that consistently honored payouts and respected trader performance in that period. Over the course of... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Company details
Contact info
Replied to 42% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Can no longer access my account
Can no longer access my account. No email support .. auto msg says you need to log in a support tic from their website .. but no such thing. What a scam.
They just shutdown the dashboard, They are Fraud!
They just shutdown the dashboard, i have no more access to get into my account I’m working on it form 65 days when I’m close to pass the 2nd test they just go away, they disappeared they are god damn fraud, i want my money back, i want to sue them.
I did buy two 50k account, 1st they shift us form mt5 to Match-Trader in 30 days and more, and when we get access again. Now it’s upto 60 days Match-Trader also stop working, support din’t work, they didn’t respond on emails even don’t refund.
Scam scam
Scam scam, they blocked my account I can't log in. Unable to reach by email and Unable to access live chat, the worst propfirm
Very very very worst propfirm
Trust pilot any chance to give 0 star because they real weightage is minus.propfirm created only aim is scam the traders money.my loveable traders community please aware the these people may be change the new name of firms. But u r identified that people please exit that propfirm immediately.because one of the biggest scammers.i pay More than 50k usd . single penny never return.so please away these people and propfirm
Scam scam scammers.
scam scam scam
this a scam
I signed up with The Funded Trader hoping for a reliable prop trading experience, but it's been a complete nightmare. For the past three months (since late July 2025), I haven't been able to access my account or open the trading terminal at all. Every login attempt fails with generic error messages, and the dashboard is completely unresponsive—no trades, no balances, nothing.
I've reached out to their support team multiple times via email and live chat, providing all the details they requested (account ID, screenshots, etc.), but I've gotten nothing but automated replies and radio silence. No explanations, no resolutions, no timeline for fixes. It's like they've just ghosted me after taking my evaluation fees. This isn't just frustrating—it's cost me time, money, and potential opportunities in a volatile market.
If you're considering The Funded Trader, steer clear. Their platform reliability is a joke, and customer service is nonexistent when things go wrong. I've wasted months waiting for something that never came, and now I'm out hundreds of dollars with zero recourse. Prop trading should empower traders, not sabotage them. Avoid at all costs!
Stole Accounts
Exactly what he said. My trading account disappeared – I can't log in. Currently, I can't even log in to the dashboard now: no explanation from TFT, no information, nothing. I tried reaching out to support but they said they only discuss support via their live web chat. The problem is there isn't a live web chat on their website that I could find. I consider the money I paid to purchase the account a loss. Restore the account or refund the money immediately.
Absolutely zero stars if that were possible.
My trading account disappeared
My trading account disappeared – I can't log in. Currently, I can't even log in to the dashboard now: no explanation from TFT, no information, nothing. This is the second time the company has pulled this kind of stunt deactivating my trading account. I consider the money I paid to purchase the account a loss. As I see it, I'm one of many people who have the same problem with this firm. Shame, disgrace, embarrassment. Restore the account or refund the money immediately.
Absolutely zero stars if that were possible.
I wish i could just give them negative…
I wish i could just give them negative ratings! Big scammers in the market! Their support desk is slower than a tortoise 🐢! Never in a million years gonna recommend this prop firm to anyone.
No communication possible, perhaps via Trustpilot?
Communication impossible after my 2 accounts at Voyage Markets were not reacheable anymore, suddenly.
They offered cheap accounts after difficult times. Accounts and money gone (for now).
Buying in this firm is simply waste
Buying in this firm is simply waste, their trading platform is voyage traders and that platform never opens😂i wasted my money. They just collect fees and they tell bye bye no need to trade
False promises and fake helpdesk means you won't get served!
The Funded Trader (TFT) ceased operations and I was promised my account after a year. Their CEO and Discord talks about doing the right thing and making us (their customers) whole again however whilst I had some small $5k account challenges reimbursed, and I have attended their live CEO discussions (with promises to answer all questions or seek help from their moderators) I suspect most of these are perhaps bots and/or well versed individuals whom respond to you in an infinite loop or ignore your questions/posts beyond surface level responses that lead you to dead ends. Your money once gone - is, in fact GONE!!! I've recorded chats where possible and have a timeline of events. Many just close down help tickets or have so many dropdown options to pre-fill before you can submit your help desk ticket that the barrier to entry (receiving help) is almost impossible. It used to be reasonable to submit a ticket (which gets an automated bot response simulating help - which I can prove over recording different submissions and receiving the verbatim response from an differing named "agent" each time on the help chat. This has now been updated obviously due to the overwhelming number of complaints filed on this chat feature (since WARNING they do NOT have a contact phone number or any other means of submitting a help ticket, including their Discord which directs you back to this one sole method of seeking help, i.e. there is NO help coming if you really need it!) meant they would need you to jump through more hoops to provide technical details (that you as a user do not have available to you even when seeking their various account level detail settings to be provided before they help you) No doubt after posting this someone may reach out publicly all for show, to seem helpful. Also if you pay (which I did many times more) you can get an account immediately, however for months (1 year+ now?) they would not offer anything more. Money talks for this company. I haven't even started on their trading fill tactics too (where I've taken the same trade positions in multiple other competing prop firms where my positions remained in profit/open, whilst TFT position was stopped out for a loss - due to some apparent spike in volatility - which you can't even see on their software). That complaint is for another time too. I have unsubscribed since and suggest you avoid too! I'll list the date of experience as of writing this as since my experiences with this company across multiple years (since 2023) I still have not received anything to date!
They are crap!!
They are crap!!! There is not need to write any thing else. Stay away!!
I passed two accounts but this broker…
I passed two accounts but this broker is a damn. He didn't make any payments to me. And he blocked my accounts. Please stay away from this broker.
Good experience so far
Good experience so far. Hope will get the funded account soon.
No communication what so ever
No communication what so ever, just a total shut down, i have no access to my account for three months now.
WIRE FRAUD!!
Unfortunately zero stars is not possible. I have not had access to my account and the platform since 02/09/2025 (that's 2nd September 2025). PLEASE, check reddit, Trustpilot and all social media with regards to The Funded Trader. They have not officially announced their demise, but no-one, it would seem, has access to accounts, whether they be Funded Trials or Funded accounts. They have purposefully disabled all forms of communications, as their email support, (which i can't post here)responds that they have moved away from email support, to use the AI bot. The AI Bot says you need to raise a ticket through specific pages that it gives you, as it cannot raise a ticket through the AI bot chat. The specific links on the provided pages have been disabled. Admin and tftsp emails get zero response as well. Now when trying to access the account page, it states, Failed to send access code, which you HAVE TO have to access your account. Now no-one can access anything, as there IS NO SUPPORT. I have drafted a letter to the FBI as they continue to advertise Funded trials, but no-one has access and they have taken my money, as well as many other people's money, to then stop access to what was agreed. Straight up theft! STAY AWAY AND REPORT IF YOU ARE IN THE SAME BOAT!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








