The Furniture Home Reviews 

105
TrustScore 3 out of 5

3.2

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Rated 1 out of 5 stars

I order a corner sofa witch cam damaged the leather was ripped I complained by email as ther is no contact number witch I have never had no reply .do not by off this company they rip you off pleas... See more

Rated 5 out of 5 stars

Excellent price, product and service. Ordered a mattress and left a message on the website asking about delivery to see if it could arrive while off work, prompt call back from a very helpful and fr... See more

Rated 5 out of 5 stars

Superb customer service right from the beginning. I spoke to a lady at this business about a question I had on a chest of drawer I wanted to purchase. She was very helpful and actually advised me to g... See more

Rated 1 out of 5 stars

A bad experience and still unresolved - would never buy from them again!! We ordered a pair of single beds that turned up weeks later than advised on the website. The beds had incorrect parts... See more

Company details

  1. Furniture Store

Written by the company

Welcome to The Furniture Home, where we blend style, comfort, and durability to furnish your dream home. Our curated collection includes a wide range of high-quality furniture pieces, from cozy sofas to elegant dining sets. We pride ourselves on offering a personalized shopping experience with exceptional customer service. Our commitment to quality ensures that every item in our catalog is designed to enhance your living spaces, providing both functionality and aesthetic appeal. Visit us at thefurniturehome.co.uk for furniture that transforms your house into a home.


Contact info

3.2

Average

TrustScore 3 out of 5

105 reviews

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3.2

All reviews

(105)

0 reviews in the last 12 months

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Rated 5 out of 5 stars

Fantastic

Excellent price, product and service.
Ordered a mattress and left a message on the website asking about delivery to see if it could arrive while off work, prompt call back from a very helpful and friendly lady, I’m only sorry I didn’t catch her name to mention her by name. Mattress arrived very quickly and exceeded my expectations for the price. No complaints at all, will definitely shop here again in the future ⭐️

February 26, 2021
Unprompted review
Rated 5 out of 5 stars

Great bed and mattress

Ordered a double bed and mattress which arrived promptly. The bed and mattress are excellent and have no qualms buying more furniture from this company.

February 19, 2021
Unprompted review
Rated 5 out of 5 stars

Really good customer service

Superb customer service right from the beginning. I spoke to a lady at this business about a question I had on a chest of drawer I wanted to purchase. She was very helpful and actually advised me to get a cheaper but higher quality chest of drawer. Also told me about the discount available through the blue light card scheme. Ended up saving money!

February 14, 2021
Unprompted review
Rated 5 out of 5 stars

Comfortable & Great Quality Mattress

Recently ordered a mattress for me new bed and was pleasantly surprised to have received such comfortable mattress. I had a great nights sleep!

The end to end process of ordering and receiving the mattress was extremely smooth. I was constantly updated on the delivery progress & I would not hesitate to order from them again.

February 13, 2021
Unprompted review
Rated 5 out of 5 stars

24/7 Service. Brilliant

I recently bought some birlea furniture here and on delivery I received a damaged item. I sent a message on facebook at 10pm and someone responded to my surprise. They sent me replacement parts within 2 days and give me a £10 gift voucher. Great Service. Thank you

February 5, 2021
Unprompted review
Rated 5 out of 5 stars

Great Service

I placed an order for a dining table. From placement of order to delivery of item I was kept informed with regards to the arrival of the product through email updates & texts. They provided me with excellent communication and I would definitely order from them again in the future.

January 27, 2021
Unprompted review
Rated 5 out of 5 stars

Fast Delivery

Recently bought a coffee table for our surgery. Brilliant price, it was literally the cheapest online and looks amazing. Thank you.

January 27, 2021
Unprompted review
Rated 5 out of 5 stars

Absolutely fantastic company

Absolutely fantastic company, great product, extremely fast delivery and the best customer service. Honestly other companies should learn from theses !!!! perfect transaction

Rob W.

January 26, 2021
Unprompted review
Rated 5 out of 5 stars

Prompt and good service

Prompt and good service. Company personnel communicated well throughout - right from when I had a query of the bed through to delivery. Top service which is rare nowadays !

January 24, 2021
Unprompted review
Rated 1 out of 5 stars

Absolutely disgusting service ive had…

Absolutely disgusting service ive had from this company, Delivered my sons bed damaged, then sent a replacement a week later was also damaged, damp and very bent, they said they would refund after they collected there damaged stock in upto 10 days leaving my child with no bed, shameful apology and offered a furniture voucher to shop with them 😡

January 23, 2021
Unprompted review
Rated 5 out of 5 stars

Good communication and service

Overall I was very happy with the service from The furniture home. I wanted to shop local as it's been a difficult year for retailers.,The price I paid compared with the larger suppliers. The lady from customer service rang me to keep me informed about the delivery as it was a large item and a gift for my son. The bed is of good quality and he is very pleased.

December 22, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent choice

There is a wide variety of products available. I was genuinely surprised at the choice of items. The website is very easy to use as well. The staff are very helpful. I couldn’t recommend this business more.

Mr Beaker, Manchester

December 9, 2020
Unprompted review
Rated 5 out of 5 stars

Rug and Delivery

Bought a rug from the store. There was an issue with delivery. They discounted it and was easy to get the issue resolved. Will shop here again. Thank you

October 18, 2020
Unprompted review
Rated 5 out of 5 stars

Bought a rug which was out of stock…

Bought a rug which was out of stock everywhere else but was still cheaper on this website. Came as expected with no issues. I used Klarna as well which was great, I didn’t notice any difference to paying normally. Highly recommended.

October 9, 2020
Unprompted review

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