While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 192 reviews, reviewers had a great experience with this company. Customers are consistently impressed with the quality and craftsmanship of the jewelry, noting that pieces look and feel premium, are well-made, and often exceed expectations. Many appreciate the durability, mentioning that items withstand daily wear without tarnishing or damage, making them suitable for sensitive skin. The ordering process is frequently described as easy and smooth, with many people receiving their products quickly and well-packaged. However, some customers also noted issues with delivery times, experiencing significant delays or unexpected additional charges. A few other people also felt that customer service was unresponsive or unhelpful when problems arose, such as missing items or unfinished products. Additionally, some reviewers found the product packaging difficult to remove, or felt the actual jewelry did not live up to its online appearance.

What people talk about most

Product

Consumers generally express satisfaction with the product, often praising its quality, craftsmanship, and... See more

Quality

Customers consistently note positive experiences with quality, praising the craftsmanship, solid feel, and... See more

Order

Users describe ambiguous interactions with order, with some customers reporting quick shipping and delivery,... See more

Delivery service

Customers had ambiguous experiences with delivery service, with many reviewers praising the quick and speedy... See more

Customer service

Reviewers highlight ambiguous aspects of customer service, with many praising the support team as phenomenal,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordering from Gasper Jewelry was super easy and smooth from start to finish. The delivery was fast — everything arrived right on time and well packaged. The quality blew me away — from the 8mm Cuban l... See more

Company replied

Rated 5 out of 5 stars

Very nice products. As an amateur who dabbles in jewelry, I was able to easily snap off the dangling Gasper medallions that NO ONE wants on their wrist. Not sure why it's necessary. Is there another... See more

Rated 5 out of 5 stars

One of the best jewelry brands I have ever shopped at. I got my boyfriend three rings for Christmas and got a complimentary travel jewelry case as well and he is obsessed with them. The whole process... See more


Company details

  1. Fashion Accessories Store

Written by the company

We're flipping the script on jewelry norms. Expect top-notch quality that outperforms and outlasts, designs that make a statement, and prices that leave our competitors in the dust. We're here to empower and impress, no fluff, no overpricing - just pure, standout style.


Contact info

4.0

Great

TrustScore 4 out of 5

939 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 72% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Worst experience buying jewelry online

Worst experience buying jewelry online. Total scam. 1 month and don’t even have shipping information. Avoid buying from this brand, there are a lot of their options in the market, just look for them.

December 1, 2025
Unprompted review
Rated 5 out of 5 stars

I received my pendant and it's even…

I received my pendant and it's even more beautiful than on the videos. It's pretty easy to order and picked out the silver and tanzanite and even got to choose what chain type and length. Mailed extremely fast thank you so much. Great service

December 13, 2025
Unprompted review
Rated 5 out of 5 stars

These pieces matches my style and…

These pieces matches my style and elegance and supports my need for simplicity. I hold a very fit physical structure and at the jewelry I choose to wear is ment to compliment my look and not create a distraction of sorts.

December 13, 2025
Unprompted review
Rated 1 out of 5 stars

Terrible experience

Terrible experience – avoid at all costs

I ordered on November 24th with a promised delivery of 3–7 business days. It’s December 11th and I still have nothing. They didn’t process my order, didn’t inform me, and only admitted the issue after I spammed them with emails — even though they took my money instantly.

They promised a new shipping window and missed that too. No updates, no transparency, no professionalism.

Honestly, this company has been a complete waste of time. Save yourself the headache and don’t order from them.

December 11, 2025
Unprompted review
Gasper.co logo

Reply from Gasper.co

Hi Giorgiana,

Thank you for sharing your experience, and we are genuinely sorry for the frustrating delay and lack of communication you've encountered. We completely understand your disappointment, especially since this falls outside the delivery window we initially promised.

We had a period of unprecedented demand in our warehouse which unfortunately caused a delay in processing your order. We are truly sorry that this led to us missing both the initial and the subsequent shipping window.

We can confirm that your order was shipped on December 10th. We have also checked our system and confirm that we responded to all of your emails within 48 hours, but we sincerely apologize if our replies did not reach you or clarify the situation adequately, making you feel ignored.

We are back on track now and doing everything possible to prevent such delays moving forward. We appreciate your patience and want to make sure you receive your jewelry smoothly.

Gasper.co Team

Rated 1 out of 5 stars

Quality of garment was not as…

Quality of garment was not as advertised. Very poor fitting and quality

October 27, 2025
Gasper.co logo

Reply from Gasper.co

Hi David,

Thank you for your feedback. We are sorry you were disappointed with the item's quality.

However, we need to clarify that we only sell jewelry and do not offer any garments or apparel .

It appears this review may be for another company. If your purchase was from Gasper, please provide your order number so we can investigate the issue with your jewelry piece immediately.

Gasper.co Team

Rated 5 out of 5 stars

Lasts for years

Material seems to be durable. Mine has been lasting for well over two years. Great quality and I get a lot of compliments for it. And the life-time warranty is a nice bonus (fingers crossed I won't need it).

December 6, 2025
Unprompted review
Rated 5 out of 5 stars

Gasper has met my expectations

Gasper has met my expectations; I've ordered two items and am completely happy with the jewelry. I got the free travel box too. There was a delay in delivery with my most recent order, but the customer service team constantly checked in to ensure my item was delivered, which is exactly what I expected.

December 5, 2025
Unprompted review
Rated 5 out of 5 stars

Loving this new jewelry!

Pendant was perfectly described and was well executed in construction and design. I didn’t wait long for its arrival. Every element of this experience exceeded my high expectations! I’ve always liked rings but thought I’d try one of the Chip Tanzanite pendants. Now I’m hooked on both! Well done Gasper! Vraiment!!!

November 1, 2025
Unprompted review
Rated 3 out of 5 stars

Love the necklace but…

Love the necklace. HATE the hidden costs. Advertised as $70 but was charged $92 on credit card (tariffs?! Should be more forthcoming )

November 25, 2025
Unprompted review
Gasper.co logo

Reply from Gasper.co

Hi Larry,

Thank you for your feedback! We are thrilled to hear that you love the necklace.

We are sorry for any confusion regarding the cost. We checked your order details and found that the total charge of $92.99 displayed at checkout consisted of the Chip Tanzanite Pendant ($80.00) and the Chain Extender ($12.99).

The amount charged to your card reflects the full price of the items you selected, not tariffs or hidden fees.

We do strive for full transparency regarding all costs, and we clearly state on our website that international customers may be subject to customs duties charged by their local authorities, but those are separate from the product cost itself.



If you have any further questions about your order total, please don't hesitate to reach out.

Gasper.co Team

Rated 5 out of 5 stars

Great experience with Gasper

Great experience with Gasper! I got my boyfriend a chain about a year ago and he has worn it everyday since. When the chain snapped we were sent a new one due to the lifetime warranty, only paid shipping. Love it!

January 23, 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look