My friend accidentally do the subscription without informing me.i immediately contact the customer service to asked if I can cancel and receive a refund and they immediately respond that they can due... See more
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Contente de la discussion par message pour la traduction en français pour ma part çela à était du mais réussi. En parlant de cadeaux rien reçu et ni de réduction. Encore une fois merci vous êtes réc... See more
The product I received was extremely poor quality and completely unusable. When I reached out to the company for a refund, I was told that the return policy had been “clearly spelled out.” Only af... See more
What an Honourable company!!!!! I inadvertently signed up with them thinking I was buying a one day subscription to a file converter, and was highly upset when I received a headsup for renewal. Howeve... See more
4.0
Great
324 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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See how their reviews and ratings are sourced, scored, and moderated.
Escalation team is in touch and helping…
Escalation team is in touch and helping to resolve the issue. And they're doing a great work
February 12, 2025
Unprompted review
Van is super great help
Van is super great help, thanks He help me to cancel the subscribe
February 10, 2025
Unprompted review
Refundservice
It was exzellent toworkwith you. .
Next time i will remember the service with Daisy , but you must care, the you will make an exception to bring my money back.
thank you.
February 3, 2025
Unprompted review
It was not clear
It was not clear because I thought I was buying surprise box at the end I see hidden membership fees that I was not aware and you debit for yourself so I didn't like that
January 28, 2025
Unprompted review
Issued addressed
January 19, 2025
Unprompted review
Diamond again wants me to give a 4 or 5…
Diamond again wants me to give a 4 or 5 star rating so I can get a refund which I was scammed out of more than once I had to block my account so that it doesn't happen again and I never will give my account number to the gift shop scam scam company people beware.
November 2, 2024
Unprompted review
The problem was solved by Sama and the…
The problem was solved by Sama and the issue was resolved quickly
January 10, 2025
Unprompted review
I had very possitive experience and…
I had very possitive experience and response from customer service ppl especialy Jamal who was very straightforward..Very quick response from whole team..They always want to make sure as customer u are satisfied!Highly recommend
January 8, 2025
Unprompted review
Good customer support by Marshall
December 24, 2024
Unprompted review
I dealt with diamond the issue was…
I dealt with diamond the issue was resolved with great communication and excellent service
December 27, 2024
Unprompted review
Chat wıth two chat lıve agents and…
Chat wıth two chat lıve agents and requested to termınate the membershıp. Mr Marshall emaıled me wıth explanatıon. Good service wıth good company and good experience wıth good customer support. Hopefully they wıll expedıte the process.
December 19, 2024
Unprompted review
This company is very good with…
This company is very good with communication and immediate feedback. I had a positive experience with them and would recommend them to others.
December 12, 2024
Unprompted review
Good company and extremely helpful…
Good company and extremely helpful support team. Thanks , Diamond, for the assistance.
October 2, 2024
Unprompted review
Contente de la discussion par message…
Contente de la discussion par message pour la traduction en français pour ma part çela à était du mais réussi. En parlant de cadeaux rien reçu et ni de réduction. Encore une fois merci vous êtes réceptif
Cordialement
December 9, 2024
Unprompted review
Aly woz good with my queree and very…
Aly woz good with my queree and very helpfull with me
December 9, 2024
Unprompted review
SCAMMERS
Emily and her team are useless
They are scammers!!!!! I need to go change my bank as they keep on deducting small unnoticeable amounts from your bank.
They told me to write a good review as they will be refunding me now but they don't
They scam you through Tiktok!!
Beware of them!!! If anyone says they give good service they are talking BS as these people are scammers
December 7, 2024
Unprompted review
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