The Glasgow Boiler Company Reviews 

401
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 4 out of 5 stars

They were very efficient, arrived early and took old system away. Andrew and Patrick installed the boiler and radiator and finished by 1.30. Aaron arrived later to do electrical work. Angela did the s... See more

Rated 5 out of 5 stars

Absolutely great boiler company staff are amazing so professional hard working . angela came out to give us a quote such a lovely person explained everything. We had Adam pat Andrew Darren working on... See more

Rated 5 out of 5 stars

Excellent service and experience from start to finish. Angela was so friendly, helpful and explained lots of different options for us. The baby liked her too! Euan and the guy shadowing were both real... See more

Rated 5 out of 5 stars

Cannot fault this company from start to finish. From being contacted quickly with an appointment from Ann , then few days later Angela came out to give us a quote and explained everything fully to... See more

Company details

  1. Gas Installation Service
  2. Boiler Supplier
  3. Gas Company

Information provided by various external sources

We provide expert boiler installations and replacements within Glasgow and the surrounding areas. Contact us now for a free qutoe.


Contact info

4.8

Excellent

TrustScore 5 out of 5

401 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(401)

5 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service

Great service from the outset, from the quick response to the request for a quotation, all the way to the end. The quotation was set out well and clearly explained. On the day, the engineer was prompt and, despite some awkward bits to the installation, managed to get it all done by early afternoon. Waheid was a delight, friendly and knowledgeable. The old boiler waste was removed on the same day and certificates sent through straight away. Heartily recommend.

May 12, 2023
Unprompted review
Rated 5 out of 5 stars

Professional, modern, respectful

-Initial survey was easy to schedule.

-Fixed price quote was issued swiftly.

-Engineer arrived as scheduled, did a very tidy and neat job, kept me informed throughout the process.

- Debris and recycling was immediately picked up by other team.

- Electrical engineers later arrived and installed the wifi thermostat.

I think this military-level coordination between different teams must be thanks to a well-managed office and proper software in the background. The whole experience exceeded my expectations, thank you.

May 9, 2023
Unprompted review
Rated 4 out of 5 stars

Excellent

Survey was free, fast and didn't feel pressured in any way. When the company found out I had to hot water or heating they made some calls and managed to get my boiler fitted the very next day. Everyone was friendly and professional.

March 29, 2023
Unprompted review
Rated 5 out of 5 stars

Had a new boiler fitted and very happy…

Had a new boiler fitted and very happy with the overall service. I had the boiler fitted in less than a week after accepting the quote, and I could have had it done quicker if I was available. The price was reasonable and significantly cheaper than some of the competitors and the 0% interest financing option was really convenient. All the staff were friendly, helpful and professional throughout the process, I would definitely recommend.

May 5, 2023
Unprompted review
Rated 5 out of 5 stars

New Combi boiler

Andrew and Patrick fitted my new combi boiler within a few hours. They were professional throughout and Andrew kept me posted with the progress. Andrew also took me through using my new boiler and the app.

All mess was tidied up and the older boiler was taken away. Great job

May 2, 2023
Unprompted review
Rated 5 out of 5 stars

Great service

Andrew and Patrick installed a new boiler for myself and my wife today and I am delighted with their service. The guys worked really efficiently and took away the old boiler etc leaving the house nice and tidy. I couldn’t believe how quickly they were able to replace my old boiler. I’d definitely recommend using Glasgow Boiler Company

May 1, 2023
Unprompted review
Rated 5 out of 5 stars

Job well done

Job was well done. Andrew and Patrick came exactly on time, were very efficient and caused minimum inconvenience. Excellent communication with office. Overall very recommendable.

April 28, 2023
Unprompted review
Rated 5 out of 5 stars

We can’t rate high enough

We can’t rate high enough. From Angela doing site visit and Ann back at the office service was first class. Andrew/Pat who came to install were absolutely FANTASTIC! Friendly/helpful. The guys have done an amazing job! Thankyou.

April 27, 2023
Unprompted review
Rated 5 out of 5 stars

The lads from Glasgow boiler company

The lads from Glasgow boiler company, Andrew and Pat turned up when they said they would, came in and went straight to work took out our old boiler and radiator's put new stuff in we couldn't believe how quickly and efficiently everything was done and with very little mess, told us how to use the new system clearly' and answered any questions we had!. We also paid for the job after it was done and inspected!.We would recommend this company no problem, Thanks Glasgow boiler company.ps would like to thank the girls at their office for a job well done 👍, thanks 🙏👍,.

April 17, 2023
Unprompted review
Rated 1 out of 5 stars

first of all they tried to overcharge…

first of all they tried to overcharge me for a boiler service, their website quotes £80 plus vat but they quoted me £110 plus vat... then I challenged them on it, they said they could do it for the website price... then we arranged a date, then they ridiculously said they don't do boiler services in Glasgow! Avoid!!!!

April 21, 2023
Unprompted review
Rated 5 out of 5 stars

Satisfied customer cheers andy n pat for great job

Hi andy/pat
I have just had a boiler and radiator replaced today 20/04/23 from start to finish the service was 1st class from gbc. Andy and pat arrived on time completed job to high standard with no hiccups and cleaned up on finishing the job.
Very satisfied customer
Thanks glasgow boiler company

April 20, 2023
Unprompted review
Rated 5 out of 5 stars

Thank you to Andrew and Patrick from…

Thank you to Andrew and Patrick from The Glasgow Boiler Company for the painless and hassle free installation of our new boiler.
I would highly recommend this company. No mess and our old boiler was taken away.

April 11, 2023
Unprompted review
Rated 5 out of 5 stars

Hi john here

Hi john here. I was delighted with the workman ship. They arrived on time and done an excellent job. Very curteous and tidied up as he went along. Thanks Waheed! Would highly recommend their services

April 12, 2023
Unprompted review
Rated 5 out of 5 stars

Great service

Absolutely delighted with the service we received. We were getting a new boiler, thermostat and radiators installed and the team were extremely accommodating and flexible and did a fantastic job from start to finish. Great communication and nothing seemed like too much of a hassle. Would highly recommend.

March 24, 2023
Unprompted review
Rated 5 out of 5 stars

Really happy with my experience.

I would highly recommend The Glasgow Boiler Company. I called with my initial enquiry and within an hour was visited by Angela who carried out an inspection of the area and advised me of the most suitable model of new boiler for my house. We then arranged a suitable appointment date which was within two weeks of her visit. I then made the payment arrangements with Ann, which went through smoothly. This morning, Andrew and Patrick were on site around 8 and carried out the job with great efficiency and had replaced the old boiler and installed the new one within three and a half hours. They also took the time to explain the settings of the new boiler and thermostat, among other issues. I then spoke to Ann and set up a new home care agreement. All in all, everything was done without any fuss or drama.

April 12, 2023
Unprompted review
Rated 5 out of 5 stars

Would highly recommend the Glasgow…

Would highly recommend the Glasgow Boiler Company. We had a difficult job as our boiler had to be moved as well as replaced because of changes in regulations. Andrew and Patrick and the rest of the team did a great job - they minimised the damage caused by the move (meaning we didn’t have to have part of the plaster board in the bathroom removed), and got everything done within a few days. Angela who did the quote for us and Anne in the office were also really helpful.

April 6, 2023
Unprompted review
Rated 5 out of 5 stars

Great all round service from the GBC…

Great all round service from the GBC fitting a new boiler system and radiator. Thorough and easy quote process, one day installation done efficiently and they left no mess behind. A few days later we discovered a couple of leaks, the team handled it well and came out again the next day and sorted it.

March 10, 2023
Unprompted review
Rated 5 out of 5 stars

From start to finish

From start to finish, the service has been amazing. Angela came to assess, she was fantastic, very informative. Andrew and Patrick, were brilliant for my installation. On time, tidy, and job was done in 1 day. From organising, the agreement and setting up my psot care couldn't have been made any easier, with the ladies in the office. Thanks again to you all. I'm delighted.

March 29, 2023
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look