Theglassesguy Reviews 19

TrustScore 4.5 out of 5

4.6

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Company details

  1. Optician

Written by the company

We are an optical laboratory that make prescription lenses for spectacles / eyewear tailor made to your prescription. We offer quality lenses without the hefty mark ups on price, as well as spectacle repairs and contact lenses. We have simplified the process for all spectacle wearers.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

19 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

Personal Care and Attention

Raj is so willing to try anything to help you achieve what you want, unlike the High Street chains. He was able to use my reading glasses and went to a lot of trouble to make it work. Definitely worth a visit.

May 2, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent personal and unique service

I truly personal and unique glasses-purchase experience, Raj has the best selection of frames I have ever seen and the two pairs he fitted me with are incredibly comfortable and excellent value for money. Very friendly and totally flexible service which was really appreciated especially during lockdown. I have recommended him to everyone!

May 25, 2021
Unprompted review
Rated 5 out of 5 stars

I cannot recommend Raj enough!

Raj was absolutely amazing.. From helping me pick out the right frames and size all the way to creating my perfect pair of glasses! He was super helpful throughout the whole process and made sure I was happy with the result. My family and I will be ordering ALL of my glasses from Raj going forward! Thank you so much again!

March 25, 2021
Unprompted review
Rated 5 out of 5 stars

Great service!

Raj's service is great! I got some glasses from him & love them. He was so useful in helping me choose & had lots of options to choose from which was ideal as these were my first pair of glasses. Very professional, would highly recommend.

March 19, 2021
Unprompted review
Rated 5 out of 5 stars

Brilliant service from Raj

Brilliant service from Raj. My prescription sunglasses needed replacement lenses which were back with me within the week and I’m also able to get supplies of my contact lenses through him. I will be looking at new frames soon and will definitely be going to Raj. Can’t rate him high enough, fab service, fab guy

March 18, 2021
Unprompted review
Rated 5 out of 5 stars

No reservations, a well deserved 5* rating

No.1 Raj is hugely positive and totally customer focussed (brilliant at timely communicating) and I really mean it having worn glasses for 50 years. Its a truly an enjoyable and stress free experience when you buy specs from him.
No. 2 Great choice of stylish frames at incredibly competitive prices.
No. 3 Meticulous aftercare.
No reservations, a well deserved 5* rating...

March 18, 2021
Unprompted review
Rated 5 out of 5 stars

5 stars just aren’t enough!!!

I wish there was more stars to give because TheGlassesGuy definitely deserves them!!!

From the moment I asked about my service that I required to the moment I received them it was nothing but exceptional. I bought a frame online with the Hope of having lenses fitted in them. TheGlassesGuy provided a better service and price than all the usual suspects!

The glasses arrived in secure packaging very fast.

There’s good service and then there’s TheGlasseGuy’s service, truly brilliant!

I’m already looking at other pairs I can get refitted with new lenses and refereeing to family friends and colleagues :)

March 14, 2021
Unprompted review
Rated 5 out of 5 stars

Fantastic!!

First class, efficient and friendly service. Repaired both my and my husband's glasses as well as new lens for my husband. Cannot fault anything at all.

March 14, 2021
Unprompted review
Rated 5 out of 5 stars

5 stars to 🌟 The Glasses guy

5 stars to 🌟 The Glasses guy !
Someone that actually listens to the issues you have ! Great choice and down to earth ,
Friendly customer service . Highly recommend Raj !

March 14, 2021
Unprompted review
Rated 5 out of 5 stars

Cannot recommend highly enough – best service, advice and price in the area

Recently needing a pair of varifocals, I was recommended to try The Glasses Guy based in Little Gaddesden.

The service I received from Raj was simply just excellent. Raj is exceedingly knowledgeable and took a considerable amount of time going through the various options with me. The price I paid was far less than I would have had to pay if I had gone to another optician in the area.

I would highly recommend anyone in Berkhamsted, Tring and the surrounding area needing new glasses to try out The Glasses Guy.

March 13, 2021
Unprompted review
Rated 5 out of 5 stars

Highly recommend, great service, great guy

Raj sorted out 3 prescription glasses lenses for me, he’s very professional and extremely knowledgeable. The service provided was very good and he’s got a vast range of frames to choose from. Definitely recommend.

March 13, 2021
Unprompted review
Rated 5 out of 5 stars

My experience of glasses over the years…

My experience of glasses over the years had been very poor until I met Raj... Theglassesguy!
I now have glasses that I can actually use and fit !!
I cannot recommend his service highly enough
He was very thoughtful and thorough and has a fantastic selection of glasses frames - anything you want
What ever you need glasses wise he is your guy!!

March 12, 2021
Unprompted review

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