The Gold Exchange 

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Rated 5 out of 5 stars

You needed a buyback & Lucas helped me out with a good rate! Or I took some scrap gold & silver& Lucas gave very good rate. Higher than anyone else in the area.

Rated 5 out of 5 stars

I’ve always been wary about using these services But for anyone thinking about it, just go ahead All very professional Posted Monday Received figure Tuesday Called up to discuss amount and... See more

Rated 5 out of 5 stars

I had a collection of broken gold bracelets, broken chains as well as rings that had to be cut off my fingers that I kept in a plastic bag inside my handbag in case I ever came across a shop that buys... See more

Rated 5 out of 5 stars

Plz Could You Pass On My Sincere Appreciation And Thanks To The Lady With Whom I Spoke Named Laura And The Gold Exchange Team/The Gold Exchange Team Were So Very Kind And Thoughtful Right From The Ver... See more

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Company details

  1. Gold and Silver Trading Company
  2. Gold Dealer

Written by the company

Sell gold online, quick quote, clear scrap gold buyers. Fast payments by cheque and BACS. No testing fees, clear returns and no nasty small print.


Contact info

All reviews

(277)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service

Excellent service. The pack arrived the next day after I requested it and the valuation was received the day the pack was received by the Gold Team. The money was transferred to my account the next working day

February 23, 2022
Unprompted review
Rated 5 out of 5 stars

I heard the advert on the local radio.I…

I heard the advert on the local radio.I called the number and then texted the details they required. Received their package added the 3 gold rings and took the sealed package to the post office.I received my offer which I accepted and the money is now in my account. I posted the package Monday afternoon and the money is in my account on Thursday morning. I am very happy.

February 17, 2022
Unprompted review
Rated 5 out of 5 stars

Great service

Great service , quick easy and totally reliable.
Order my pack, sent off my jewellery, got a response.with 48hrs of sending it off and was paid in less than 24 Hours!

February 16, 2022
Unprompted review
Rated 5 out of 5 stars

…great service

I recently contacted the gold exchange as I had lots of broken and unwanted gold that i had laying about , they sent the gold pack out very quickly and the day after I sent it back to them , the following day they had made me an offer on the gold which I accepted , the money was in my account within the hour , everything was so easy to do , they kept in contact with me during the whole process and the service brilliant , 5***** , I wouldnt hesitate to use them again , I want to take the time to let Lucy know that she reassured me with the phone call she made and it was a pleasure to chat to her so well done 👏

February 9, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent

I was really dubious about doing this but the pack came and it all looked very professional with Information and instructions, all communication was via text but very quick and efficient with payment being more or less a few hours after notification of price.
I would recommend and use again.

February 8, 2022
Unprompted review

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