The Gold Exchange 

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Rated 5 out of 5 stars

You needed a buyback & Lucas helped me out with a good rate! Or I took some scrap gold & silver& Lucas gave very good rate. Higher than anyone else in the area.

Rated 5 out of 5 stars

I’ve always been wary about using these services But for anyone thinking about it, just go ahead All very professional Posted Monday Received figure Tuesday Called up to discuss amount and... See more

Rated 5 out of 5 stars

I had a collection of broken gold bracelets, broken chains as well as rings that had to be cut off my fingers that I kept in a plastic bag inside my handbag in case I ever came across a shop that buys... See more

Rated 5 out of 5 stars

Plz Could You Pass On My Sincere Appreciation And Thanks To The Lady With Whom I Spoke Named Laura And The Gold Exchange Team/The Gold Exchange Team Were So Very Kind And Thoughtful Right From The Ver... See more

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Company details

  1. Gold and Silver Trading Company
  2. Gold Dealer

Written by the company

Sell gold online, quick quote, clear scrap gold buyers. Fast payments by cheque and BACS. No testing fees, clear returns and no nasty small print.


Contact info

All reviews

(277)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I was made an unacceptable offer by…

I was made an unacceptable offer by text. Replied saying there was an expensive ring in the package and could they return this and give me a quote on the remaining items? No reply despite texting twice. Rang number on text. Not recognised. Managed to locate the company by postcode finder and rang them. They said they would get somebody to call me back today so will see if they do

January 13, 2023
Unprompted review
Rated 5 out of 5 stars

So quick and convenient excellent…

So quick and convenient excellent service they kept in touch throughout the process made me an offer next day that was more than i thought i would get money was in my bank account next day. Would highly recommend them
Many thanks.

November 10, 2022
Unprompted review
Rated 5 out of 5 stars

Wow!

Wow!! I was a bit dubious at first so only sent things I didn't mind losing. Can't believe it, I sent the package about three days ago and I've already had a quote and been paid and it's in my account already!! So impressed, I'm definitely using again.

October 28, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent fast, simple and efficient!!

From receiving the envelope to money being transferred into my account took less than 48hrs from start to finish. Very quick, simple and efficient. Would definitely recommend using this company. They also offered me a generous amount for the gold I sent in.

October 6, 2022
Unprompted review
Rated 5 out of 5 stars

I would recommend The Gold Exchange,My…

I would recommend The Gold Exchange,My pack arrived the next day,I had broken items,and items I haven't worn for years,so thought I'd give it ago.I returned my items,and the next day they text an offer,which I accepted,you then have to give your bank account and sort code(I would normally worry about this part)but because I'd read all the reviews,I was confident,I got a text message the next day to tell me my money had been transferred,so it's as easy as that,I had no idea of the weight of gold ,but I did see the parcel weight on my GPO receipt,so looked at the price per gram of gold and I received what I expected,so I was delighted

September 8, 2022
Unprompted review
Rated 5 out of 5 stars

Felt like a leap of faith!

Felt like a leap of faith. But I have to say it was a great service, no hassle. The procedure is really easy and exactly as explained on the Website. Would definitely recommend and use again.

September 1, 2022
Unprompted review
Rated 5 out of 5 stars

Very efficient and trustworthy service

Very efficient and trustworthy service. They do exactly what they say on their website. No false promises but deliver. They sent me a packet for my gold with all postal costs paid, guaranteed next day delivery. I received an offer within 24 hours of return to them and they paid me the money within 24 hours of my acceptance. Fabulous service. Would not hesitate to use them again.

August 26, 2022
Unprompted review
Rated 5 out of 5 stars

Efficient As advertised

As advertised, next day valuation and money deposited on next workday. Very happy with the service and now I need not worry about where to conceal the gold when I’m away from home!

August 10, 2022
Unprompted review
Rated 5 out of 5 stars

Sent in 6 items of jewellery

Sent in 6 items of jewellery, thought I'd get more than 213.16 but never mind. Have your jewellery valued first before sending anything just to make sure!

August 5, 2022
Unprompted review
Rated 5 out of 5 stars

Impressive service!

Honestly, I was a bit dubious about the idea of popping my gold into an envelope and sending it off, hoping for the best. But what a great professional service this was. Not even 12 hours after posting envelope I had a response to say it was received and an evaluation would be provided. Needless to say, 2 days later, great evaluation offer accepted by me and money in my account. Highly recommend using this service

August 3, 2022
Unprompted review

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