I have ordered several 18k gold plated chains, and each one has been high quality and just as described. Between my son and husband, the chains have been through a lot, and there has been minimal (if... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Company details
Written by the company
Gold Chains, Cuban Link Chains, 10k - 14k Solid Gold Chains, Men's Jewelry. The latest trends in urban culture jewelry and accessories
Contact info
United States
- thegoldgods.com
Replied to 88% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I bought a coule chains from them…
I bought a couple chains from them before gold plated very good quality the gold never faded even after years of wearing it. recently i bought a white gold plated one same chain as my others but it came with a cheap clasp and over all bad quality craftsmanship on the clasp i tried to return it but they keep giving me the run around. they say they emailed me a return slip 3 times i never received it. I ended up just keeping the chain cause it isn't worth the head ache. but overall I cant complain their prices are legit the chains look nice i just wasn't satisfied with the clasp. i wouldn't recommend it unless you know exactly what your buying from them cause they don't show the exact photos of the chain they show a mix of different ones

Reply from The Gold Gods
Excellent company and amazing customer…
Excellent company and amazing customer service. I had an issue with a product and was able to replace it with their lifetime warranty guarantee. In addition, one of the few companies that sell 14K gold vermeil.
I ordered a 24 inch 2 mm .925 silver…
I ordered a 24 inch 2 mm .925 silver Franco chain. I also paid for expedited shipping 3 to 7 business days. I ordered on 18 December and I got it two days ago from today. What made matters even worse was when I measured the chain it was 22 inches and not 24 inches so it added to the frustration of not getting it sooner than what I paid for, it wasn’t even the correct length I tried contacting them recently telling about the length of the chain and how I would like it to be replaced, but I haven’t gotten any word back yet. Hopefully my issue can be resolved soon.

Reply from The Gold Gods
I wanted to return because the color…
I wanted to return because the color was so different than the picture that they showed… I request a return and never get any response back from you. And smell like paint so bad. Yellow paint bad quality.
These guys were great customer service…
These guys were great customer service is A1 in my book I had an issue and when I contacted customer support they were on it right away thanks so much for everything.😎
Delivery was quick
Delivery was quick. Packaging very beautiful. Product! It looks more sterling silver than gold. hoping my daughter will like the anklet. If so thenI will be ordering from you in the very near future.
Ordered a Cuban curb 26in solid gold…
Ordered a Cuban curb 26in solid gold chain and though there was a different tracking they kept in contact with me.
They replaced my sunglasses for free
I bought a beautiful pair of sunglasses, which I had for years but then broke - and GG replaced them free of charge! And they're so cool!!
My son's necklace broke soon after he…
My son's necklace broke soon after he got it. I did get a replacement but it took a couple of months.

Reply from The Gold Gods
been a customer of The Gold Gods for a…
been a customer of The Gold Gods for a while, they always deliver the best quality
Still haven’t got a reply to send back…
Still haven’t got a reply to send back my chain and exchange for the gold one instead of the white gold

Reply from The Gold Gods
Great quality 👌🏼
Great quality 👌🏼, exactly what I wanted and fast delivery, would recommend to friends for gold chains here

Reply from The Gold Gods
Order did not arrive in time
My order was supposed to me 1-2 days for my gold Franco chain and it took almost two weeks to get here. The heart shaped vermeil necklace I bought that said 5-10 day shipping is already going on three weeks of not being delivered. Your shipping absolutely sucks and is terrible and I want my refund on the shipping I paid for considering I didn’t receive anything in the time frame I was supposed to and I’m still waiting on my other chain.

Reply from The Gold Gods
Gold God‘s always come correct
Buying Good Reviews
Sneaky business practice. Offered me a $100 store credit to change my review. Can you really trust a company that buys reviews from unsatisfied customers?
This company is the worst of the worst
This company is the worst of the worst. Bad products, worse customer service

Reply from The Gold Gods
Great support and easy to follow return…
Great support and easy to follow return process.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







