The Good The Bad & The Robots Reviews 

526
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 70 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional service, noting that staff members consistently go above and beyond to ensure complete customer satisfaction. Reviewers consistently mention the wonderful communication and high transparency maintained throughout the entire purchasing process. However, some people mentioned that finding and securing sold-out or rare collectibles was surprisingly straightforward with helpful personal assistance. Consumers are also extremely pleased with the fantastic prices, prompt dispatch, and secure packaging that completely protects items during transit. Buyers appreciate the reliable delivery service, stating that orders arrive quickly and safely at their preferred locations.

What people talk about most

Service

Reviewers highlight positive aspects of service, consistently praising the trustworthy, knowledgeable, and... See more

Product

Reviewers mention positive feedback about products, highlighting great purchases and awesome selections of... See more

Staff

Clients share positive opinions on staff, frequently describing the management as professional. Reviewers... See more

Delivery service

People report positive experiences with delivery service, highlighting prompt and superfast shipping times.... See more

Price

Customers had positive experiences with price, frequently highlighting competitive and terrific deals.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great prices!...thought id missed the item , they had a few in stock without overinflated price, as had been released a while paid using their pay in 3 option and was really surprised when it turned... See more

Rated 5 out of 5 stars

Words can't convey the professionalism they offer, great communication and service is bang on. Price of items are very competitive, one word of advice is if you see what you want pre-order it, once it... See more

Rated 5 out of 5 stars

The best service and prices within the U.K. for 1/6 collectibles. Been using TGTBATR for many years now. Never had a single issue, packages are bomb proof so nothing gets damaged in delivery. Would 10... See more

Rated 5 out of 5 stars

First time buying from GBR after deciding to take the plunge and get into Star Wars Hot Toys. Thought this company would be too good to be true with some truly excellent prices and fast shipping, but... See more


Company details

  1. Figurine Shop
  2. Collectibles Store

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Contact info

5.0

Excellent

TrustScore 5 out of 5

526 reviews

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5.0

All reviews

(526)

69 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very Helpful

Very Helpful

I was not familiar with ordering Hot Toys in the U.K. but had heard good things about this company. Lee Ward was fantastic in communicating, helping to amend orders and generally answering any questions I had. The Community Chat on FaceBook is friendly and welcoming. I will be using this company again if(when, haha) I place another Hot Toys order.

April 19, 2023
Rated 5 out of 5 stars

First time purchasing from GBR.

First time purchasing from GBR. Heard fantastic things from the collecting community & I can definitely say they deliver. Would recommend based off my first experience & definitely looking forward to my next purchase!

March 15, 2023
Rated 5 out of 5 stars

From my preorder

From my preorder, through my payment plan, everything went smooth and Lee was very helpful. Delivery was fast and was sent out as soon as it came in stock. I would use this seller again.

February 16, 2023
Rated 5 out of 5 stars

Excellent service.

First time ordering from Lee and it all went well - payment processing and delivery all went smoothly. Would use again.

February 15, 2023
Rated 5 out of 5 stars

The Team at GBR are excellent

The Team at GBR are excellent, they respond to well in my experience every question asked. The prices are very very good and they update as much as they possibly can when items are arriving.
Highly recommend

January 13, 2023
Rated 5 out of 5 stars

TK421 Approves

Absolutely fantastic service from this company! Bo-Katan Hot Toy arrived super quick, I think the quickest of any supplier in the UK! Items always arrive amazingly well protected too!

January 5, 2023

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