The Good The Bad & The Robots Reviews 

525
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 70 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional service, noting that staff members consistently go above and beyond to ensure complete customer satisfaction. Reviewers consistently mention the wonderful communication and high transparency maintained throughout the entire purchasing process. However, some people mentioned that finding and securing sold-out or rare collectibles was surprisingly straightforward with helpful personal assistance. Consumers are also extremely pleased with the fantastic prices, prompt dispatch, and secure packaging that completely protects items during transit. Buyers appreciate the reliable delivery service, stating that orders arrive quickly and safely at their preferred locations.

What people talk about most

Service

Reviewers highlight positive aspects of service, consistently praising the trustworthy, knowledgeable, and... See more

Product

Reviewers mention positive feedback about products, highlighting great purchases and awesome selections of... See more

Staff

Clients share positive opinions on staff, frequently describing the management as professional. Reviewers... See more

Delivery service

People report positive experiences with delivery service, highlighting prompt and superfast shipping times.... See more

Price

Customers had positive experiences with price, frequently highlighting competitive and terrific deals.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great prices!...thought id missed the item , they had a few in stock without overinflated price, as had been released a while paid using their pay in 3 option and was really surprised when it turned... See more

Rated 5 out of 5 stars

Words can't convey the professionalism they offer, great communication and service is bang on. Price of items are very competitive, one word of advice is if you see what you want pre-order it, once it... See more

Rated 5 out of 5 stars

The best service and prices within the U.K. for 1/6 collectibles. Been using TGTBATR for many years now. Never had a single issue, packages are bomb proof so nothing gets damaged in delivery. Would 10... See more

Rated 5 out of 5 stars

First time buying from GBR after deciding to take the plunge and get into Star Wars Hot Toys. Thought this company would be too good to be true with some truly excellent prices and fast shipping, but... See more


Company details

  1. Figurine Shop
  2. Collectibles Store

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Contact info

5.0

Excellent

TrustScore 5 out of 5

525 reviews

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5.0

All reviews

(525)

68 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great prices

Great prices, even better communications, fast shipping and packaging that’ll take you a week to conquer. What more could you ask for?

January 26, 2025
Rated 5 out of 5 stars

Fantastic owner, pleasant dealings

The owner is a fantastically accommodating and understanding person to deal with.

I pre-ordered a figurine that was almost 2 years in the waiting. I was updated regarding status along the way, and my "check in" emails were always responded to timeously. When it finally came time to send them out, there was some confusion on the shipment but this company sorted out the problem without any effort on my part and I really appreciate that.

Will use again.

January 12, 2025
Rated 5 out of 5 stars

Simply the best in the UK

I have been buying figures from the good the bad and the robots for years, in that time I have never had even 1 issue and Lee is a gent when it comes to contacting him if needed.
Another brilliant experience and I couldn’t recommend a company higher if your collecting figures.

January 5, 2025
Rated 5 out of 5 stars

My item arrived in perfect condition…

My item arrived in perfect condition and expertly packaged, the sellers communication was great and kept me updated on a regular basis to the status of my parcel, I’d highly recommend this store and I’m really happy with my purchase

January 3, 2025
Rated 5 out of 5 stars

Great item packaged to protect from…

Great item packaged to protect from anything DHL can throw at it and trust me they tried this time so many marks and holes. But this company foresees this and does everything to protect. Love the figure.

December 19, 2024
Rated 5 out of 5 stars

Amazing!

If you want a reliable, reasonably priced, and shorter wait times for your figures in the UK, this is the website you want. Ive bought a few pieces from Lee, absolutely great communication and packaging.

10/10 would buy from again!!

November 27, 2024
Unprompted review
Rated 5 out of 5 stars

General review

This is a general review as I haven't had an item in a while, however, have 5 on pre-order which should go some way to show why this site and Lee who runs it are top notch.
Lee always has great prices, the best I've seen in the UK and he is very transparent and quick to reply to queries. When items are despatched they are sent packaged very securely, and often include a little personalised note inside which is a great touch. Could not recommend enough

December 4, 2024
Unprompted review

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