Clare was amazing right from the beginning enquiry stage and all the way throughout. She was so helpful and went above and beyond to keep us updated with UK travel advice and helping with any question... See more
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We enjoyed our holiday and the resort was perfect for us. Lisa offered great service and helped us when we had difficulties with transfer times at the resort. A bottle of Prosecco awaited us on our... See more
I was recommended The Good Travel Agent by a friend. I went online, entered my postcode and some agents names came up. I called them based on the distance from my location leaving messages.... See more
Jake has been so helpful from my first message, answering all questions so quickly and helping us plan our trip from his own experience. Nothing at all has been a bother, and when we go we know he's... See more
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Company details
Written by the company
Making Dream Holidays a Reality
Contact info
Lemanis House, CT21 4JN, Stone Street, United Kingdom
- Bookings@thegood.co.uk
- thegoodtravelagent.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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A great holiday found by Meritxell
Myself, my husband and my two teenage sons had a holiday in Turkey this year which we booked through Meritxell. I had a discussion with Meritxell about what we were looking for and she came back with a good option for us. We talked about what we liked and didn’t like about it and then she came back with something even better! I was really pleased not to have to spend the time searching for holidays and to be able to just pass all the information to Mertixell. I believe we would never have found such a good holiday within our price range without her. Once we had booked Meritxell was great helping us with any queries, giving us travel tips and reminders and checking if we wanted any help with finding and booking additional activities.
We loved the holiday and are really pleased we used Meritxell for this. We have already starting discussing plans with Meritxell for another holiday!
The Good travel agent - Short notice get away.
I asked Kevin to find me a holiday at very short notice, Kevin started searching straight away and found me some fantastic options with all requests met, once I agreed Kevin took care of everything and kept me updated at all times. I was on a plane 3 x days after the original request and the whole experience was excellent,myself, my partner and two children absolutely loved the whole experience and it was above and beyond what we expected,I will certainly be using The Good travel agent again..
Thanks again Kevin.
Amazing service from Amy Helliker
Amazing service from Amy Helliker . Straight forward easy to read quotes . First time using an online travel agent, Will definitely be using again . Thank you Amy 🥰
First Cruise Booking
I have booked my first cruise with Tracey T. Tracey has a wealth of knowledge and experience about cruising, which had put my mind at ease. Tracey gave me lots of support and advice, putting me at ease throughout my booking. Tracey is very passionate about giving her best support and advice to ensure you are getting the best for your future holiday. I would highly recommend booking any future holiday with Tracey. Thank you for all your help and support xx
Laura Hart took care of everything
Laura Hart took care of everything to ensure we had the perfect package holiday for our family. After explaining my list of requirements to suit my children’s different ages and my expectations of a relaxing, sunny holiday, Laura found an amazing hotel, within budget, that ended up exceeding my initial expectations. Her time and expertise ensured we did indeed all have our interests catered for and made the absolute best family memories. Thank you, Laura, we can’t wait for our next trip! :)
James was incredibly helpful for booking our holiday!
We just want to say a huge Thank-You to James! I came to James with a very specific holiday in mind and asked him to see what he could do, he pulled through and got us exactly the holiday that I had in mind and was very thorough and helpful! 10/10 customer service experience! Very pleased with James! Huge thank you to you!
The Best Travel Agent
We've just booked our second trip through Jake and the service he has provided has been just as brilliant this time as it was before. This is a multi-destination adventure taking us to the other side of the world so a huge amount to consider and we've really appreciated Jake's guidance and advice. He is unbelievably responsive and efficient, sourcing and updating quotes whether he's away on a work trip or it's the evening or a weekend. Thank you SO MUCH for your patience Jake - you have been great and I am so, so excited.
PS - We've told the boys everything as this was one secret we just couldn't keep 😂
Excellent service from James
We were a family of 12 aged from 7 years to 69 years wanting to book a holiday obviously there was lots a different needs to be met - James took on board all of our requirements and he found us the perfect holiday for us all - I couldn't fault James he gave us a few choices to choose from and we all agreed on the hotel and holiday destination - so happy with the price we paid - thank you James we can't wait to go on our holiday ⛱️☀️
Great service, support and advice
From the planning stage, through to the booking and then the holiday, we received excellent advice and support. No question was too big or small and the holiday was perfectly tailor made to our brief. Price could not be beaten by other high street agents.
⭐️⭐️⭐️⭐️⭐️ service
Absolute 5 star service from jake !! So helpful and knowledgeable. Made a very special time magical by selecting the perfect holiday for us ✨️
Fantastic personal service
Fantastic personal service. Nothing has been too much trouble . Such quick responses to messages , even during Bank holidays! Thank you so much
Weekend getaway
Booked a weekend getaway for my partners birthday through Mark. He was very helpful and gave us a good few options to chose from. Overall excellent experience, will definitely use Mark again and would recommend him to anyone.
A massive thank you…
Just wanted to say a massive thank you to Kat and Chris at the Good Travel Agent, my accommodation was cancelled by another company 6 days before I travelled but they found me a great deal, the booking experience was amazing friendly and easy to make a payment will definitely use for my next holiday
Was excellent chris hollins is a star
Was excellent chris hollins is a star
Jake was incredibly helpful and so much…
Jake was incredibly helpful and so much fun to plan with! He was so supportive, he updated me regularly, explained everything so well and made the whole thing feel so exciting!
Looking for holiday
Excellent service I was very specific with what I was looking for and got several quotes didn't feel like I was mithering will definetly use in future
I highly recommend Mark Wilson, The Good Travel Agent
I booked my holiday with Mark...
Yes, I could have booked it myself
But it's so much nicer and much less stressful having an expert on hand to do it all for you and at no extra cost. Win, win! Everything was very straight forward and I know that Mark has years of experience and a wealth of knowledge, so I was very happy to trust him with our booking.
I highly recommend....🌞
Above and beyond service ☺️
Booking a surprise break for my husband to Rome was done at ease thanks to Jake.
I gave a budget and idea on what I wanted. Jake got back to me very quickly with some options to suit.
Jake was very knowledgeable about the area and sights to see. We had a slight query over breakfast once we were there but a quick message to Jake and all sorted for us.
Cannot recommend Jake and his team enough, will definately be using again. Went above and beyond, thankyou!
Professional service from Lucie
I spoke to Lucie about arranging a holiday in Northern Sicily, giving her my preferences she came back promptly.
Lucie was very mindful of me being a solo traveller, she found direct day flights with transfers to an amazing hotel in Cefalu.
I would highly recommend Lucie, and will definitely book with her in the future.
Great service from Lucie
We spoke to Lucie about a holiday we'd seen on another site, she came back to us very quickly with a cheaper price, choice of airport times and an extra day too. What a great experience, would definitely use her services again and would highly recommend.
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