The GP Clinic Reviews 

194
TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

Thank you to Doctor and GP clinic Team, took the stress out of being ill. Outstanding and excellent service, prompt response without waiting for weeks for a reply. No messing around. Kudos to the staf... See more

Rated 1 out of 5 stars

Letter missing information and trying to get them to communicate is painful, considering a chargeback with the bank as my letter isn’t totally useful for my trip. Also seems sketchy as they didn’t... See more

Company replied

Rated 5 out of 5 stars

I desperately needed a sick note for my employer and had been finding it impossible to contact my local GP despite trying for some days. I was in acute distress over this. The GP clinic were brilliant... See more

Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ I am very satisfied with The GP Clinic’s services. Everything was clear, professional, and well organized. The staff were kind and helpful, and the communication was excellent. I highly recomme... See more

Company details

  1. Medical Certificate Service

Written by the company

Discover the future of medical certification with The GP Clinic! Our cutting-edge platform redefines convenience by providing digital medical certificates without the need to book an appointment with your GP. Say goodbye to lengthy waiting times and embrace a faster, more accessible solution for your certification needs.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

194 reviews

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No recent history of asking for reviews

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4.3

All reviews

(194)

2 reviews in the last 12 months

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Rated 3 out of 5 stars

Well I tried and tried this morning…

Well I tried and tried this morning together through Tomy surgery but it was constantly engaged. Thé mad scramble to get through. Il diabetic and was needing Sn appointment. Crazy system. I have sometimes got one for the following day but it depends on the receptionist.ihave to try again for tomorrow morning. Ihave had it ringing at eight, no answer, and when try again it’s engaged.

March 26, 2025
Unprompted review
Rated 5 out of 5 stars

Great service

I have used the service twice for blue badge letter and medical certificate both times service has been great. No issues with blue badge letter it was accepted as proof as part of my assessment. In fact the assessor said they really liked the wording and quoted parts of it into my report. Second time when I got medical certificate Doctor reached out to obtain some more proof of conditions once I sent these over the letter was sent within few hours. Service has always been great I have had no issues with the letters at all.

February 28, 2025
Unprompted review
Rated 1 out of 5 stars

Had to Charge Back

Applied for a medical certificate for travel reasons. The GP just copy pasted by text into the cert, never called me to discuss my condition or anything. Then I found the press reports about this company, so asked for a refund as it was incredibly unlikely this certificate would be accepted.

Over Whatsapp they promised me a refund but then did not give it and did not respond to my further enquiries. So I raised a dispute with my credit card company who did a charge back against them to solve it.

December 2, 2024
Unprompted review
Rated 5 out of 5 stars

Highly recommended

Efficient communication
Excellent customer service
Taken their time to understand my concerns and was able to meet my needs after the professional assessment was carried out.
Highly recommended

November 23, 2024
Unprompted review
Rated 1 out of 5 stars

Ordered sickness certificate and it…

Ordered sickness certificate and it arrived with the wrong dates. Tried contacting them numerous times and have still not had a response. Needless to say they have taken the money

November 14, 2024
Unprompted review
The GP Clinic logo

Reply from The GP Clinic

Hi Mandi, apologies for the inconvenience you faced, our team is working towards constant improvement. We appreciate your feedback!

Let us know your information so we may contact you about your experience.

Rated 5 out of 5 stars

Absolutely amazing service

Absolutely amazing service, very fast. I’d definitely recommended to anyone

November 15, 2024
Unprompted review
The GP Clinic logo

Reply from The GP Clinic

Dear Gemma,

Thank you for your wonderful 5-star review! We are delighted that you had a positive experience with our platform, especially during such a challenging time.

At the GP clinic, we strive to be there for our users when they need us the most, facilitating their connection with their Partner Practitioner. We're thrilled to have been able to assist you and provide the attention you deserved.

Thank you for choosing the GP clinic, and we truly appreciate your recommendation.

Wishing you a great week ahead,
The team @ the GP clinic

Rated 4 out of 5 stars

Friendly staff

Friendly staff , professional

November 15, 2024
Unprompted review
The GP Clinic logo

Reply from The GP Clinic

Dear Andrei,

Thank you for your wonderful 4-star review! We are delighted that you had a positive experience with our platform, especially during such a challenging time.

At the GP clinic, we strive to be there for our users when they need us the most, facilitating their connection with their Partner Practitioner. We're thrilled to have been able to assist you and provide the attention you deserved.

Thank you for choosing the GP clinic, and we truly appreciate your recommendation.

Wishing you a great week ahead,
The team @ the GP clinic

Rated 5 out of 5 stars

Very professional

Very professional. Quick to answer queries. You receive the help you are looking for ..
I am really grateful for this private service.. and I must say the cost is very reasonable..

November 11, 2024
Unprompted review
The GP Clinic logo

Reply from The GP Clinic

Dear Jomin,

Thank you for your wonderful 5-star review! We are delighted that you had a positive experience with our platform, especially during such a challenging time.

At the GP clinic, we strive to be there for our users when they need us the most, facilitating their connection with their Partner Practitioner. We're thrilled to have been able to assist you and provide the attention you deserved.

Thank you for choosing the GP clinic, and we truly appreciate your recommendation.

Wishing you a great week ahead,
The team @ the GP clinic

Rated 5 out of 5 stars

Excellent service and extremely fast!!

Excellent service and extremely fast!
I needed a fit to work note to show my employer that I am able to work but light duties due to my flank strain. I came across the gp clinic and filled out an online form on a Saturday afternoon and had the letter by Sunday morning! I explained everything what happened to me and what I need on there to help me to show my manager. The letter is perfect professional and exactly how it should be! They are amazing!! Would recommend 100%

November 9, 2024
Unprompted review
The GP Clinic logo

Reply from The GP Clinic

Dear Sidrah,

Thank you for your wonderful 5-star review! We are delighted that you had a positive experience with our platform, especially during such a challenging time.

At the GP clinic, we strive to be there for our users when they need us the most, facilitating their connection with their Partner Practitioner. We're thrilled to have been able to assist you and provide the attention you deserved.

Thank you for choosing the GP clinic, and we truly appreciate your recommendation.

Wishing you a great week ahead,
The team @ the GP clinic

Rated 5 out of 5 stars

Easy way to get a sick note

Easy way to get a sick note, my employer accepted it with no issues. thank you

November 11, 2024
Unprompted review
The GP Clinic logo

Reply from The GP Clinic

Dear patient,

Thank you for your wonderful 5-star review! We are delighted that you had a positive experience with our platform, especially during such a challenging time.

At the GP clinic, we strive to be there for our users when they need us the most, facilitating their connection with their Partner Practitioner. We're thrilled to have been able to assist you and provide the attention you deserved.

Thank you for choosing the GP clinic, and we truly appreciate your recommendation.

Wishing you a great week ahead,
The team @ the GP clinic

Rated 1 out of 5 stars

Requested a sick note and paid the…

Requested a sick note and paid the extra premium delivery but never received this even through the order tracker says approved, they only advised to check spam after emailing them twice regarding the order (first email ignored) was told to contact on WhatsApp…. Sent messages on WhatsApp to them as well but keep getting ignored.

November 6, 2024
Unprompted review
Rated 5 out of 5 stars

Thank you,is verry happy.

November 10, 2024
Unprompted review
The GP Clinic logo

Reply from The GP Clinic

Dear Nicu,

Thank you for your wonderful 5-star review! We are delighted that you had a positive experience with our platform, especially during such a challenging time.

At the GP clinic, we strive to be there for our users when they need us the most, facilitating their connection with their Partner Practitioner. We're thrilled to have been able to assist you and provide the attention you deserved.

Thank you for choosing the GP clinic, and we truly appreciate your recommendation.

Wishing you a great week ahead,
The team @ the GP clinic

Rated 5 out of 5 stars

Excellent Service & Value for Money

Excellent Service & Value for Money , Thank you Doc!

November 8, 2024
Unprompted review
The GP Clinic logo

Reply from The GP Clinic

Dear patient,

Thank you for your wonderful 5-star review! We are delighted that you had a positive experience with our platform, especially during such a challenging time.

At the GP clinic, we strive to be there for our users when they need us the most, facilitating their connection with their Partner Practitioner. We're thrilled to have been able to assist you and provide the attention you deserved.

Thank you for choosing the GP clinic, and we truly appreciate your recommendation.

Wishing you a great week ahead,
The team @ the GP clinic

Rated 5 out of 5 stars

Thegpclinic

The doctors at the GP Clinic are truly remarkable and I highly recommend them, particularly Dr. Shah.

October 31, 2024
Unprompted review
The GP Clinic logo

Reply from The GP Clinic

Dear MissK,

Thank you for your wonderful 5-star review! We are delighted that you had a positive experience with our platform, especially during such a challenging time.

At the GP clinic, we strive to be there for our users when they need us the most, facilitating their connection with their Partner Practitioner. We're thrilled to have been able to assist you and provide the attention you deserved.

Thank you for choosing the GP clinic, and we truly appreciate your recommendation.

Wishing you a great week ahead,
The team @ the GP clinic

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