After spending a fair amount on the BBQ, I decided to purchase the matching Char Broil cover instead of the much cheaper types on offer on various web sites. The cover is well made from a strong mate... See more
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See what reviewers are saying
Excellent service from knowledgeable, friendly staff who share the same passion for barbecue as their customers. I'm lucky to live locally and get to deal with their team face to face on a regular bas... See more
This website doesn’t respond to emails and their advertised phone number is voicemail. I placed a high value order that was advertised as “in stock” and they have not responded in over a week and a ha... See more
This BBQ is the GOAT of all BBQ's well made great edition to our garden, we cannot wait to use it! The external delivery company was phenomenal when they called to say they were here we were not at ho... See more
Company details
Written by the company
Barbecue Specialist Offering a range of High quality Outdoor Living Equipment in Cheshire. Gas & Charcoal Barbecues. Kamado Joe Premier Dealer, Broil King Dealer, Angus & Oink Stockist. Outdoor Kitchen Specialist.
Contact info
Unit 7a, Holmes Chapel Business Park, Manor Lane, Holmes Chapel, Cheshire, CW48AF, Crewe, United Kingdom
- 01477410333
- customerservice@thegrillstore.co.uk
- thegrillstore.co.uk
Easy use helpful service
September 3, 2023
First time buying from TGS, will be back!
First time buying from The Grill Store, ordered an Oklahoma Joe smoker and some wood, competitively priced and arrived promptly on a pallet with a very helpful delivery team. Will definitely be ordering more from them in the future!
August 10, 2023
Quick delivery
August 21, 2023
Excellent service and prompt delivery
Excellent service and prompt delivery
Good value too
August 13, 2023
Great service
July 30, 2023
Good prices and simple ordering & collect system
Easy to deal with. Ordered items and picked up from store a couple of days later.
July 30, 2023
Great store & service
Great store & service! I bought a kamado joe rotisserie basket kit for a really good price. I bought it in the evening and it was dispatched the next day, and with me by the day after. Would definitely recommend.
August 7, 2023
Great price and quick delivery
August 2, 2023
Great service
July 30, 2023
Quick delivery and good condition
Quick delivery and the big block charcoal was still ‘big’, unlike some others suppliers were it is shattered due to bad packing.
July 27, 2023
Great service and great products
July 23, 2023
Delivered as promised and as described.
July 4, 2023
Timely and efficient delivery service.
Timely and efficient delivery service.
The consignment was safely packed and delivered as close as possible to its required position. Delivery was professional and all in good condition.
July 2, 2023
Fast delivery
July 2, 2023
Having paid nearly £7 for delivery I…
Having paid nearly £7 for delivery I did not expect my order to take 5 days to arrive - too late for me to take on my camping trip.
June 28, 2023
Reply from The Grill Store
Hi Sara, we're sorry to hear your order did not arrive as promised. On investigation it appears the order left us as required to suit the delivery timescale, however the couriers have failed to meet their next day delivery. We have issued a refund for the shipping charges and apologise for the inconvenience caused.
Superb service from the Grill Store
Superb service from the Grill Store - really delighted with the advice received and the after sales care. Thoroughly recommend.
June 1, 2023
Radio silence and non delivered!
Ordered specific lump wood which I need for my BBQ. Was supposed to be delivered on the Thursday. It was dispatched. Nothing showed up. Next day Nothing. Next day nothing. I emailed to enquire about the item and had no reply. Waited until the Monday, no item no repl h so I emailed again. No reply.
The next evening I receive an aitanoated email to say I will be refunded. No explanation, nothing. Still waiting for the refund….
June 21, 2023
Unprompted review
Excellent service
Excellent service, good price and good commication throughout. Would not hesitate in purchasing from these guys again
June 4, 2023
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