The Grill Store Reviews 190

TrustScore 4.5 out of 5

4.3

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See what reviewers are saying

Rated 5 out of 5 stars

After spending a fair amount on the BBQ, I decided to purchase the matching Char Broil cover instead of the much cheaper types on offer on various web sites. The cover is well made from a strong mate... See more

Rated 5 out of 5 stars

Excellent service from knowledgeable, friendly staff who share the same passion for barbecue as their customers. I'm lucky to live locally and get to deal with their team face to face on a regular bas... See more

Rated 1 out of 5 stars

This website doesn’t respond to emails and their advertised phone number is voicemail. I placed a high value order that was advertised as “in stock” and they have not responded in over a week and a ha... See more

Rated 5 out of 5 stars

This BBQ is the GOAT of all BBQ's well made great edition to our garden, we cannot wait to use it! The external delivery company was phenomenal when they called to say they were here we were not at ho... See more

Company details

  1. Grill Store

Written by the company

Barbecue Specialist Offering a range of High quality Outdoor Living Equipment in Cheshire. Gas & Charcoal Barbecues. Kamado Joe Premier Dealer, Broil King Dealer, Angus & Oink Stockist. Outdoor Kitchen Specialist.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

190 reviews

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Rated 5 out of 5 stars

Cast Iron skillet

Fast delivery and well packaged. The product is amazing - strong German craftsmanship. Very happy with the product and it will be used for outdoor cooking.

December 4, 2023
Rated 5 out of 5 stars

Great service

I ordered my gas fire around 12 noon online one day and it arrived at 11am next day by Royal Mail, excellent, very efficient service fro The Grillstore

December 4, 2023
Rated 5 out of 5 stars

Efficient delivery pan appears well made.

Wanted a family sized cast iron skillet. This example fitted the bill still being able to put in the oven having a small handle on each side . Delivery was efficient and the pan appears well made. Use will confirm in time .

October 4, 2023
Rated 1 out of 5 stars

Rib Roaster is NOT porcelain enamelled

I paid £100 for the long cast iron lidded rib roaster which is pictured and described as being protected by a porcelain enamel. It isn’t, there is no protection, you have to season it and maintain it like any ordinary iron rust prone item. Every contact I have made asking whether perhaps mine was sent in error as a substandard mistake, has been ignored. I have not even heard what I should do about returning it or whether a partial refund would be acceptable if I kept it. Not the service, let alone the product I bought into. Seriously question whether your custom would be better placed with a different company.

September 12, 2023
Rated 5 out of 5 stars

Purchased the Petromax Aramid Handle…

Purchased the Petromax Aramid Handle Cover for Fire Skillet - Easy to navigate the website, competitive priced products, made the effort to ensure delivery details were correct, swift well packaged delivery. Would by from The Grill Store again.

August 29, 2023

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