The Grill Store Reviews 190

TrustScore 4.5 out of 5

4.3

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See what reviewers are saying

Rated 5 out of 5 stars

After spending a fair amount on the BBQ, I decided to purchase the matching Char Broil cover instead of the much cheaper types on offer on various web sites. The cover is well made from a strong mate... See more

Rated 5 out of 5 stars

Excellent service from knowledgeable, friendly staff who share the same passion for barbecue as their customers. I'm lucky to live locally and get to deal with their team face to face on a regular bas... See more

Rated 1 out of 5 stars

This website doesn’t respond to emails and their advertised phone number is voicemail. I placed a high value order that was advertised as “in stock” and they have not responded in over a week and a ha... See more

Rated 5 out of 5 stars

This BBQ is the GOAT of all BBQ's well made great edition to our garden, we cannot wait to use it! The external delivery company was phenomenal when they called to say they were here we were not at ho... See more

Company details

  1. Grill Store

Written by the company

Barbecue Specialist Offering a range of High quality Outdoor Living Equipment in Cheshire. Gas & Charcoal Barbecues. Kamado Joe Premier Dealer, Broil King Dealer, Angus & Oink Stockist. Outdoor Kitchen Specialist.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

190 reviews

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Rated 5 out of 5 stars

An an absolutely superb company to deal

An an absolutely superb company to deal with - great prices and great customer service

I was able to email their staff directly and organise an alternative delivery date. I can’t recommend them highly enough

June 11, 2022
The Grill Store logo

Reply from The Grill Store

Thank you for taking the time to leave us a review Alex!
As a family business we can't express how much it means to us! We're pleased you were happy with your order and look forward to dealing with you again in the future!

Rated 5 out of 5 stars

Amazing Store and Customer Service

The grills, the customer service, the knowledge, the variety, and the prices were excellent. You can buy a grill from anywhere you want, but why go anywhere else? I would recommend the grill store to anyone.

May 5, 2022
Rated 5 out of 5 stars

Excellent service

Excellent service, initially bought some charcoal from them. Decided to go back to them for some more charcoal and also a Kamado Joe Jnr bundle. They priced march the Joe Jnr and gave me a good price on some accessories.
Quick delivery! V happy customer.

April 29, 2022
Rated 5 out of 5 stars

So helpful

The support and help from everyone was amazing, they were happy to answer any questions we had and there was no rush on their time. Brilliant team.

April 22, 2022
Rated 5 out of 5 stars

Over and above service

Got a recommendation from Facebook to visit dave for a Kamado joe and the service has been fantastic the whole time! They have a good selection of different models on display and all of the different accessories you can buy for it, did me a great bundle deal and held on till I could collect
When I collected they were great and forklifted the box into my van and helped load everything else too!
Unfortunately when I got home with it and started to unload it I found a crack in the base which is obviously to be expected a small chance of this happening, the grill store couldn’t of done more to help with the issue and brought a full new Kamado the next day and helped me swap it over onto its stand!

They also have a great selection of Angus and oink rubs and good quality charcoal at reasonable prices.

Overall can’t fault them and will definitely be returning for any accessories or charcoal I need in the future, also when time comes to upgrade I will 100% be purchasing from them again!

April 1, 2022
Unprompted review
Rated 5 out of 5 stars

All round great experience

Excellent service from knowledgeable, friendly staff who share the same passion for barbecue as their customers. I'm lucky to live locally and get to deal with their team face to face on a regular basis. The Italian Stallion rub from Angus and Oink is great for steaks, burgers and meatballs and will be going on plenty of other food soon too.

March 26, 2022
Unprompted review
Rated 5 out of 5 stars

Above and beyond!

The team at Morreys went above and beyond to help me with the purchase of a BBQ for a birthday present. The staff were exceptionally helpful and friendly and I would 100% recommend them for future purchases.

March 17, 2022
Unprompted review

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