Happy with the assortment, reasonable prices and service. Quick too: expected some delays as ordered Sunday (Black Friday weekend), but no probs arrived Wed with beloved Royal Mail. Thanks! PS: The on... See more
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Products arrive promptly, well packed, packaging does not contain polystyrene as far as I can tell, is bio degradable, and can be used for gardening I.e: in plant pots. Items well priced, customer ser... See more
Goods well packaged. Arrived promptly and in perfect condition. Useful updates on order. Lovely, personalised note attached to order made a lasting impression.
Sceptical at first but after reading all the reviews decided to give it a shot.Must say a memorable experience indeed.From packaging to delivery at my doorstep everything TOP NOTCH.Looking for men gro... See more
Company replied
Company details
Information provided by various external sources
Discover the best men's skincare and male grooming products coupled with outstanding customer service.
Contact info
United Kingdom
- thegroomingclinic.com
4.6
Excellent
208 reviews
Replied to 66% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good prompt service
January 22, 2024
Reply from The Grooming Clinic
Thanks for taking the time to leave your review, Ant =)
Reply from The Grooming Clinic
Thank you, Francis =)
The best!
Brilliant Grooming Clinic! Fantastic range of innovative, creative products, excellent customer service - really second to none- Steven is a true gem/Angel/star 🌟
Many thanks always
Xxx
December 22, 2023
Reply from The Grooming Clinic
Thank you =)
Customer service is great
Customer service is great, I ordered from the US and had a customs issue that was dealt with right away. Also, since the items travel a long way from the UK to the US, the packaging is great. I have ordered from FeelUnique in the past and they are quite sloppy. Grooming Clinic takes the time and effort to pack things correctly.
November 23, 2023
Unprompted review
Great site and quick delivery
November 21, 2023
AS GOOD AS IT GETS.
Steve at TGC is an absolute pleasure to deal with. I've tried other companies and can't say I've been over impressed with their stock and customer service. Ordered my Horace products and they arrived very quickly. TGC is as good as it gets. 5 stars all day long.
November 16, 2023
Unprompted review
good product and service
November 9, 2023
Unprompted review
suport team
despite a technical issue with my email I received a telephone call from the suport team today updating me all required information regarding my email and the order track number .
I do appreciate their prompt action.
November 11, 2023
Unprompted review
Reply from The Grooming Clinic
Good morning Mohamed,
Could you please send us your order information so we can take a look for you?
With best wishes,
Team TGC
ItemsGood experience delivered as per advertised
Items delivered as per advertised. Arrived intact and on time. No doubt will order again in the future. No complaints
October 23, 2023
Ease of ordering
Ease of ordering, well packaged and delivered on time, nothing was an issue
October 23, 2023
Reply from The Grooming Clinic
Thank you, Julie. We really appreciate you taking the time to share your experience with us =)
Great Service
Always very efficient and quick turnaround from order to delivery. A vast arrange of products and very helpful when making enquiries. The reward scheme is of great benefit.
October 23, 2023
Reply from The Grooming Clinic
Thank you, Phil =)
Great service
Great service. Fast response to a delivery issue. Thank you Henry!
October 20, 2023
Unprompted review
Excellent Customer Service
My first package got lost in transit, so TGC immrdistley sent another that turned up next day. Excellent service, and great products.
September 22, 2023
Reply from The Grooming Clinic
Thank you for taking the time to leave your review, Al =)
Great customer service
Great customer service, great prices and swift dispatch and delivery. Recommended
September 21, 2023
Reply from The Grooming Clinic
Thanks Craig, we really appreciate you taking the time to share your review =)
What a great service got my delivery in…
What a great service got my delivery in a week , it came from England I was very impressed.
September 21, 2023
Fast delivery times and great product…
Fast delivery times and great product that arrived in perfect condition
September 21, 2023
Brilliant company I strongly recommend
The grooming clinic are brilliant. They offered a facewash which was unavailable elsewhere on a next day delivery option with dpd. This is what I chose. It is a great option to have dpd next day as its the best delivery service there is. My item duly arrived next day. Brilliant face wash nicely packaged with two free samples of products and a hand written "thank you" on the delivery note inside which was a nice touch also. If you want male grooming this is the website to use. THEY ARE QUALITY. The grooming clinic is now my go to for mens products. I strongly recommend them.
September 23, 2023
Unprompted review
Reply from The Grooming Clinic
Thank you for taking the time to leave a review of your experience with us, and thank you for putting a big smile on all of our face's! You've made our day =)
Amazing customer service :) everything…
Amazing customer service :) everything was excellent :)
September 5, 2023
Unprompted review
Reply from The Grooming Clinic
Thank you, Edyta =)
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