I love your clothes. I own at least 20 pieces and find everything to be high quality, good fit and good value. The only thing I would like to see improvement on is the shipping and delivery updates an... See more
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Halara, meaning "stress free" in Greek, reinvents athleisure, where all communities are celebrated. Halara’s design philosophy centers around high-performance fabrics and flattering silhouettes that cater to all body types. By leveraging crowd-sourced feedback and trusted manufacturers, the brand offers a vast selection of affordable, yet premium-quality activewear for a diverse population. Halara strives to minimize environmental impact through conscious sourcing practices, with sustainability at its core. To ensure a seamless customer experience, the company offers 24/7 support and obsesses over consumer feedback. Embracing inclusivity, Halara empowers women to look and feel their best, whether working out or just enjoying their day.
Contact info
United States
- service@cs.halara.com
- thehalara.com
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Great product found on internet
Product is excellent just wish more different styles/colors were available in plus size
Great quality
Took a long time to get my order…
Took a long time to get my order shipped, but everything else was perfect. These jeans are so comfortable and look great on- even on an old lady!!
Product was fantastic
Product was fantastic, shipping took a little long, overall good product
Terrible shipping
Terrible shipping. Preordering something on the website means nothing, it will be out of stock by the expected shipping date and you get no updates on new shipping times or when the item will be in stock.
Shipping was quick
Shipping was quick, and the active dresses are cute and comfy.
The socks are amazing as well. I really appreciated the free gift!
Halara is a great company
It’s good quality the ordering was easy and it was delivered fast
Exactly what I was looking for in…
Exactly what I was looking for in shorts! So soft and comfortable! Will wear them all of the time!
Easy web navigation
Easy web navigation, payment options available, fast shipping, great product!
Great products
Great products, just took extra long time to receive. They did make it good.
Love the clothes!
Love the clothes!! They are such great quality and fit so well! Love Halara!!
This company is very helpful and easy…
This company is very helpful and easy to work with and care about their customers.
Meh!
I wear a size 4-6, so I ordered small for my 7" shorts. They're too small, so the sizing seems off to me.
The products are nice
The products are nice, good comfortable fabric. Just takes a while to get the orders.
Exhausting process …
I made a typo on my email address when ordering my leggings, this resulted in me receiving no delivery information. I could not find any customer service details on the website. I had no option but to download the Halara app just so I could speak to someone. It was a text chat service where firstly your chat is handled by a robot after our back and fourth I was eventually referred to a customer service agent.
After waiting for about 15 minutes I was finally on call to a customer service representative.
When typing back and forth it took forever for the customer service agent to type back. When asked about the delay she advised she was dealing with other chats not just me!!
I advised I’m pressed for time and I need to return to work she was unsympathetic and quiet rude.
I would suggest that your customer service agents deal with one customer at a time so your customers feel valued and their queries are handled more quickly and efficiently.
Also have a customer service email and contact information on your website.
Having to download your Halara app just to speak to an agent and then be bitterly disappointed with there attitude is just far too long of a process.
Make it easier for your customers to contact you!!!
Love all the different styles
Love all the different styles, very comfortable and the pants look nice. I have more than 10 pairs and don’t expect to stop buying them! You don’t have ti be uncomfortable to be stylish. I have endometriosis so having soft pants and stretchy waist is very important to me.
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