Great service, quick delivery and extremely helpful when I needed an exchange because I had ordered the wrong size. Will definitely use again.
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Great service, quick delivery and extremely helpful when I needed an exchange because I had ordered the wrong size. Will definitely use again.
Company replied
Joe was a tremendous help in finding my daughter her climbing shoes. He was very patient and informative, assisting her in selecting the right pair. We spent over an hour and a half trying on more tha... See more
Company replied
Couldn't have asked for a better experience. Joe who was extremely helpful got me all set up trying out several harnesses until we found what worked best for me. Super chilled environment too will def... See more
Company replied
Had a great experience when purchasing climbing shoes. Staff were knowledgeable and helpful. This is not a place you would naturally find in your travels. Parking directions are supplied in their webs... See more
Company replied
Our mission is simple: to provide tried, tested, trusted kit for adventurers and professionals. We sell a wide range of quality kit for rock climbing, rope access, stunt/tactical work and paddling.
Unit 5, Marine Trade Centre, BN2 5UG, Brighton, United Kingdom
All excellent, as advertised. Also, they make an effort to minimize the environmental footprint of their packaging, which I really appreciate.

Reply from Hatt Equipment
Great kit, great prices, great service. The website was well organized and made it easy to find what I needed and place my order.
Delivery was super quick too - will be ordering again!

Reply from Hatt Equipment
Great pricing and quick delivery, arrived in nice recycled paper and card board and not lots of plastic!nice touch
Will certainly order again

Reply from Hatt Equipment
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.