thehealthcounter Reviews 

175
TrustScore 4 out of 5

3.9

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Rated 3 out of 5 stars

I have several transactions which I did not do Please contact me 02089588215 I’ve informed the bank and they are doing an investigation Please contact me ASAP Susan Lissner

Rated 3 out of 5 stars

even now, only partially dispatched.... not quick enough, as I ordered things for my daughter at university, she had stomach flu so couldn't get out herself.. by the time the partial parcel was receiv... See more

Rated 5 out of 5 stars

Ordered contact lemse solution a bit dubiois but for a couple of quid and free deliver as specsavers charge a fortune but i thought its worth the risk! Wont be paying for tthe over priced stuff at spe... See more

Rated 5 out of 5 stars

My children's bath soap (Halos n Horns Zingy Orange) was almost out and having recently discovered Thehealthcounter.com as the most convenient way to buy this soap, i visited the site and re-ordere... See more

3.9

Great

TrustScore 4 out of 5

175 reviews

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3.9

All reviews

(175)

2 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

good prices but poor service

Easy to use website and good prices but took 2 months to receive 2 moisturisers. No explanation, no update.... Had to chase and then finally received them. Not great service

January 18, 2013
Unprompted review
Rated 5 out of 5 stars

Great service

When I first wanted to buy a product from Thehealthcounter, they didn't have it in stock but a few days later I had an e-mail to say it was back. It was delivered only a few days after ordering and it was just as described. Very happy with my purchase.

January 11, 2013
Unprompted review
Rated 2 out of 5 stars

Disappointed with part shipment and product quality

My order arrived quickly which I was pleased with but then realised part of it was missing. I checked online and found that one of the items was still "pending".

It still hasn't been delivered, this is now a month late.

Also I'm not sure what is wrong with them but the Mach 3 Razor blades are now unusable. I used two of them and noticed they were leaking glue and starting to discolour, the other two have now started to do the same thing without even using them. They all are now useless, I think these might be fake.

Overall very disappointed.

January 10, 2013
Unprompted review
Rated 5 out of 5 stars

Impressive stock

The products I purchased are difficult to find and as such I expected to pay some sort of premium for them in fact they were cheaper than on the high street and were delivered promptly and arrived undamaged as expected. A little gem of a site I've bookmarked for future use, very good service

January 7, 2013
Unprompted review
Rated 5 out of 5 stars

Brilliant !!

Excellent service.
Items in stock, great prices and super fast delivery.
Bought 3 x Nail Candy Kits, best price.
Would highly recommend.

January 1, 2013
Unprompted review
Rated 5 out of 5 stars

Excellent service ad product.

This was an excellent way to buy my vitamens. I have hunted high and low in the shops to no avail yet I looked on line, found the product I wanted and ordered it. The goods arrived within a couple of days. Quick and easy.

December 31, 2012
Unprompted review
Rated 4 out of 5 stars

really good service

Would give 5, but said it would be discreet box, but had the site name all over the tape on the box. It was an Xmas present. No harm done but a tad silly

December 29, 2012
Unprompted review
Rated 2 out of 5 stars

unreliable and disappointing

I ordered a Christmas gift which arrived within a few days, only to find the wrong product had been sent! When I called customer service they were polite, but would not send me the correct product until they received the wrong product back....even though it was there fault!! It was one week before christmas, by the time they received the wrong product back,(which was sent back the day I received it) they couldnt send me the correct one as it had then sold out!!!! Very disappointed, would not recommend as unreliable.

December 29, 2012
Unprompted review
Rated 5 out of 5 stars

Beautiful product, amazing service! Thanks!

I bought a leopard print luxury fur hot water bottle for an Xmas present for my daughter. It is beautiful quality, really classy. With a discount code for the health counter that I found on the Internet for 10 % 0ff, I paid £14.49 for this product. The identical product sells in John Lewis for £27.50!!!! Well done health counter, will use again. Excellent communications too!

December 28, 2012
Unprompted review
Rated 2 out of 5 stars

Still waiting for delivery

went online put order in for two items and one turned up couple of days later and for the second i am still awaiting delivery and no communication .

I called customer service and it was answer phone so i left message with my mobile no with order reference so far no reply thats 5 days since the phone call

I would not recommend this company or buy again from them

December 27, 2012
Unprompted review
Rated 2 out of 5 stars

wrong product

Was sent the wrong product, similar to the one ordered but not interchangeable for use. Not a large sum of money so have opted not to go through the hassles of 'returns' etc. Not likely to use again for this reason.

December 26, 2012
Unprompted review
Rated 4 out of 5 stars

Happy with what was scent!!

To get the tiem I ordered in such quick time was great. Trouble with the delivery cos; the courier wouldn't leave the package in the SAFE PLACE is - I guess- beyond your control. However tracking from dispatch to receipt would be an added asset to your service.

December 24, 2012
Unprompted review

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