thehealthcounter Reviews 

175
TrustScore 4 out of 5

3.9

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Rated 3 out of 5 stars

I have several transactions which I did not do Please contact me 02089588215 I’ve informed the bank and they are doing an investigation Please contact me ASAP Susan Lissner

Rated 3 out of 5 stars

even now, only partially dispatched.... not quick enough, as I ordered things for my daughter at university, she had stomach flu so couldn't get out herself.. by the time the partial parcel was receiv... See more

Rated 5 out of 5 stars

Ordered contact lemse solution a bit dubiois but for a couple of quid and free deliver as specsavers charge a fortune but i thought its worth the risk! Wont be paying for tthe over priced stuff at spe... See more

Rated 5 out of 5 stars

My children's bath soap (Halos n Horns Zingy Orange) was almost out and having recently discovered Thehealthcounter.com as the most convenient way to buy this soap, i visited the site and re-ordere... See more

3.9

Great

TrustScore 4 out of 5

175 reviews

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3.9

All reviews

(175)

2 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Vaseline bargain

Order vaseline for 99p which is a bargain...what with the free delivery! Arrived quickly and damage free; perfect for christmas :-)

December 19, 2012
Unprompted review
Rated 1 out of 5 stars

STILL WAITING!!!!

I am still waiting for the delivery of my product despite the fact of being told that the package had been dispatched on the 6th December. It is now the 19th December and no sign of my delivery - however would point out that the Company were quick enough to take the money out of my account!!!!

December 19, 2012
Unprompted review
Rated 2 out of 5 stars

Very poor service and a system that allows you to order things that are not in stock and then just leaves you waiting

After difficulty placing my order, the product was out of stock and I was not informed, but just kept waiting. As this was a Christmas gift I eventually rang you to be told that my order had been part despatched and that the other product was currently out of tock. When I asked if it would be in before Christmas I was told that they had no idea!
I pointed out that if I had been told that it was out of stock I would not have ordered it and the second item I ordered was only to make the cost up to £30 so I did not pay postage.
The whole experience has been time consuming and disappointing. I will not be using this company again

December 19, 2012
Unprompted review
Rated 5 out of 5 stars

Can't get faster than this!

I hunted around for the best deals on the web. Then I landed on The Health Counter. I am not one to really buy off websites that I have never heard of but they really were the best deal. So I went with it, and am truly glad I did. My packet arrived the next day (or maybe it was two days later)...It felt super fast!!! I am an Amazon buff all the way but I realize now that I should be hunting around because then you find little treats like this website. I will be back over and over again! Just try it out and you'll know what I mean!

December 18, 2012
Unprompted review
Rated 2 out of 5 stars

Fast delivery but not to the correct address

I gave my work address for the item to be sent to so I didn't have to waste time going to the post office but the item was still sent to my home address.
When I checked my account details it clearly gave my work address as the delivery address so why they got it wrong I don't know.
When I received the email saying the item had been dispatched I contacted them and they said there was nothing they could do because it had already been dispatched.
I don't think I'll be using them again as I can get the same product for the same price and have it sent to the address that I want

December 17, 2012
Unprompted review
Rated 3 out of 5 stars

wouldn't use again

even now, only partially dispatched.... not quick enough, as I ordered things for my daughter at university, she had stomach flu so couldn't get out herself.. by the time the partial parcel was received, she was over her symptoms, therefore, pretty pointless exercise really.

December 16, 2012
Unprompted review
Rated 5 out of 5 stars

Excellent service

I have not used this company before but will again. I was able to find the product that I was looking for “Simple Hair Conditioner” my local shops don’t often stock it and when they do it is more than double the cost of this supplier hence I bought enough to last me a year. I will definitely recommend them.
Delivery service was exceptional

December 16, 2012
Unprompted review
Rated 4 out of 5 stars

Very easy purchasing

Bought the items I wanted with minimal fuss, spent £50 so got free delivery which was very rapid ( I think 2 days). Only thing I would suggest as an area of improvement - would be nice to be able to buy generics such as chlorphenamine or cetirizine without a prescription as the piriton and clarityn etc is very expensive.

December 16, 2012
Unprompted review
Rated 5 out of 5 stars

Excellent Service!!

First time I have purchased from The Health Counter and I was amazed at how quickly my item arrived perfect and great value for money. I will certainly use again.

December 14, 2012
Unprompted review

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