The Healthy Pet Club Reviews 

1,297
TrustScore 2.5 out of 5

2.4

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Rated 1 out of 5 stars

Absolute con - do not get tangled up with this business. I cancelled my membership - 14 months in so way past the 12 month minimum. I cancelled it because I couldn’t get an appointment as the loca... See more

Rated 1 out of 5 stars

A con. It may be the actual vet practice (Bridge veterinary practice Wroxham) as opposed to healthy pet club but even so this is awful. Supposed to contact users each month to let them know that the t... See more

Rated 1 out of 5 stars

Absolute nightmare. It is impossible to cancel this membership. I've spent ages on hold and no one ever picks up the phone or replies to emails. I'm reporting them to Trading Standards for these trap-... See more

Rated 5 out of 5 stars

The healthy pet club has been good value for money, we get our monthly nurse visit, our vet visits when needed and all of our flea and worm meds sorted simply and easily, the nail clipping has been... See more

Company replied

Company details

  1. Veterinarian

Written by the company

Caring for your pet can be expensive, but by joining The Healthy Pet Club, you could enjoy a range of benefits which are designed to save you money. Our healthcare plans are a cost-effective way to provide your pet with the best possible care.


Contact info

2.4

Poor

TrustScore 2.5 out of 5

1K reviews

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2.4

All reviews

(1,297)

6 reviews in the last 12 months

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Rated 2 out of 5 stars

Has the price gone up or not?

Firstly, the scheme is a great idea and you do save money. I’ve got my 4 cats on the scheme, and it does make life easier. Today I took my cat Lorna and added her to the plan. This is what I’m confused by, she’s in the adult club. Online it says £15,99 and on my paperwork. I was charged £16,99 ( I was told £1 off) told it had gone up, know where on the website or online can I find that the adult club is now £18. Can someone please confirm this please? £2 seems a big increase UPDATE - thank you for your reply, checked my bank and my vets charged me £17 for Lorna, I can only assume it’s them that have the incorrect price

November 12, 2022
Unprompted review
The Healthy Pet Club logo

Reply from The Healthy Pet Club

Good Morning, I have checked your memberships, and can assure you the charges are correct. The Kitten scheme is £17.99, and Priscilla and Phoenix all receive £1 discount bringing the price down to £16.99 each. Lorna is on the Cat scheme and this is £15.98 and she receives a £1 multi pet discount also, bringing her price down to £14.98. I have also checked the prices for the Cat and Kitten schemes on our website, and they are showing correctly on the "Our Clubs" page. Please call us on 01379-671800, if you would like to discuss this further. Kind Regards, The Healthy Pet Club Support Team.
Please contact your practice to check they have put you on the correct scheme for Lorna.

Rated 5 out of 5 stars

Excellent practice

The staff are friendly helpful and give good advice. But mainly the practice is not as money grabbing as many practices in the area they do not suggest needless tests only tests that there is evidence for I recommend these vets to everyone I know

October 26, 2022
Unprompted review
The Healthy Pet Club logo

Reply from The Healthy Pet Club

Thank you for your kind feedback.

Rated 5 out of 5 stars

Your local Veterinary Clinic

The Staff are always welcoming, appointments are within the specified time. Although my pet, like many pets, is a little tense and frightened she is consoled with a calming voice and a reassuring stroke that all is well.

October 18, 2022
Unprompted review
The Healthy Pet Club logo

Reply from The Healthy Pet Club

Thank you for your feedback.

Rated 5 out of 5 stars

Great fun

Great read , lots of information and helpful advice

October 20, 2022
Unprompted review
The Healthy Pet Club logo

Reply from The Healthy Pet Club

Thank you and we are please it was useful.

Rated 5 out of 5 stars

Easy to set up

Easy to set up
Great value
Gives peace of mind

October 18, 2022
Unprompted review
The Healthy Pet Club logo

Reply from The Healthy Pet Club

Thank you.

Rated 5 out of 5 stars

Healthy pets club review

I have only just joined healthy pets club as I have only recently rescued my greyhound but already I am impressed with the emails containing information and advice and I look forward to receiving more, thanks again from Julie (the human) and Pippa ( the greyhound) Blain x

October 20, 2022
Unprompted review
The Healthy Pet Club logo

Reply from The Healthy Pet Club

Thank you and sure you and Pippa will enjoy being a part of the Healthy Pet Club.

Rated 5 out of 5 stars

Smiling helpful and relaxed atmosphere

On visiting the vets I asked if they had a club or payment that covered for flea and worming treatment etc as they did in my last vets, I was told yes and it covered injections boosters and discounts on further treatments, my visit was going to cost approx £78 but by joining it would cost £15 a month with so many extras chances to win prizes a great monthly magazine online and more besides, the ladies their are so nice so helpful and always smiling

October 10, 2022
Unprompted review
The Healthy Pet Club logo

Reply from The Healthy Pet Club

Thank you for your kind comments.

Rated 5 out of 5 stars

Moved into Bitton and new Vet needed

We have just moved to the area and the accessing The Healthy Pet Club could not have been easier. The vet saw Bonnie and me initially, explained all options and arranged for me to join the plan immediately.

September 27, 2022
Unprompted review
The Healthy Pet Club logo

Reply from The Healthy Pet Club

Thanks you and welcome to the Healthy Pet Club.

Rated 5 out of 5 stars

Club

I have two of my dogs with the healthy pet club . It’s really handy and means I can keep on top of the basics and also benefit from a reduction on basic procedures or prescriptions .

September 7, 2022
Unprompted review
The Healthy Pet Club logo

Reply from The Healthy Pet Club

Thank you.

Rated 5 out of 5 stars

I’m a new member to The Healthy Pet…

I’m a new member to The Healthy Pet Club, but so far it’s been well worth joining. You get so much for your money, and we have saved far more than we expected.
Also the advice given in the newsletters we receive has been very informative.
I would definitely recommend my friends to join.

October 19, 2022
Unprompted review
The Healthy Pet Club logo

Reply from The Healthy Pet Club

Thank you and we are glad to hear you are enjoying all the benefits of the scheme.

Rated 5 out of 5 stars

Just joined the club with our new puppy…

Just joined the club with our new puppy after being part of the club previously with our last dog.

Knowing everything is covered from wormer, flea treatment and vaccinations means we can ensure she is covered in one place.

October 19, 2022
Unprompted review
The Healthy Pet Club logo

Reply from The Healthy Pet Club

Thank you for your comments and welcome back to the Healthy Pet Club

Rated 5 out of 5 stars

Great tips for all fur parents

Love all the tips and ideas for making sure my fur babies(2 cats, 1dog) are living their best life!! The healthy pet club is a good way to spread the cost of health care, not having to worry about the cost of yearly jabs ect..all included!! Nail clipping included..worst job as a fur parent

August 19, 2022
Unprompted review
The Healthy Pet Club logo

Reply from The Healthy Pet Club

Thank you and we are glad your fur babies are benefiting from being a part of the Healthy Pet Club.

Rated 5 out of 5 stars

Fantastic service

My dog has benefitted from regular checks and advice on weight management recently. The nurse was extremely well informed and had done research on the breed and ideal weights. This has been such a great service.

September 29, 2022
Unprompted review
The Healthy Pet Club logo

Reply from The Healthy Pet Club

Thank you for your kind comments.

Rated 5 out of 5 stars

Great service to be registered to

Great service to be registered to, really helps with discounted services. Amazing that jabs and all flea & worm treatment

October 19, 2022
Unprompted review
The Healthy Pet Club logo

Reply from The Healthy Pet Club

Thank you for your kind comments

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