The Healthy Pet Club Reviews 

1,297
TrustScore 2.5 out of 5

2.4

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Rated 1 out of 5 stars

Absolute con - do not get tangled up with this business. I cancelled my membership - 14 months in so way past the 12 month minimum. I cancelled it because I couldn’t get an appointment as the loca... See more

Rated 1 out of 5 stars

A con. It may be the actual vet practice (Bridge veterinary practice Wroxham) as opposed to healthy pet club but even so this is awful. Supposed to contact users each month to let them know that the t... See more

Rated 1 out of 5 stars

Absolute nightmare. It is impossible to cancel this membership. I've spent ages on hold and no one ever picks up the phone or replies to emails. I'm reporting them to Trading Standards for these trap-... See more

Rated 5 out of 5 stars

The healthy pet club has been good value for money, we get our monthly nurse visit, our vet visits when needed and all of our flea and worm meds sorted simply and easily, the nail clipping has been... See more

Company replied

Company details

  1. Veterinarian

Written by the company

Caring for your pet can be expensive, but by joining The Healthy Pet Club, you could enjoy a range of benefits which are designed to save you money. Our healthcare plans are a cost-effective way to provide your pet with the best possible care.


Contact info

2.4

Poor

TrustScore 2.5 out of 5

1K reviews

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2.4

All reviews

(1,297)

6 reviews in the last 12 months

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Rated 5 out of 5 stars

Great club

Great club. Never had an issue and the site gives great advice. Also receive emails just in case we have not thought of anything. Thank you and keep it up

September 26, 2022
Unprompted review
The Healthy Pet Club logo

Reply from The Healthy Pet Club

Thank you and we will!

Rated 5 out of 5 stars

Absolutely brilliant club to be apart…

Absolutely brilliant club to be apart of, I've only been a member since August but I've already saved hundreds of pounds.

August 2, 2022
Unprompted review
The Healthy Pet Club logo

Reply from The Healthy Pet Club

Thank you and we are pleased to hear you are benefitting from being a member.

Rated 2 out of 5 stars

i want to start this review by saying…

i want to start this review by saying the vets we used were incredible - our dog actually enjoyed visiting!

however healthy pet club itself is not something that i would ever use again or advise people to use. We were unable to cancel within the first 12 months as we were reolcating and there wasn't another practice in the area we moved to - which is fine and i was happy to pay the shortfall. We then cancelled once we had moved to ensure our dog had continued access to treatment should it be needed.

I then received a letter to my old address to which i no longer had access to (despite informing them that i had moved) with an invoice for treatment that was covered under the plan because i had cancelled!

i am now being threatened with bailiff action - i find healthy pet club to be an organisation that i would never want to use again

September 26, 2022
Unprompted review
The Healthy Pet Club logo

Reply from The Healthy Pet Club

Good Morning and thank you for your feedback. Any invoice received would be from your practice and not the Healthy Pet Club scheme. We would recommend contacting the practice to discuss this with them and resolve the situation. Kind Regards.

Rated 5 out of 5 stars

My puppy loves coming to the vets

My puppy loves coming to the vets. Harley is the first dog I have had who doesn't pull away from the door when we get there. The staff are very helpful and first class service.

August 24, 2022
Unprompted review
The Healthy Pet Club logo

Reply from The Healthy Pet Club

Thank you for your kind comments.

Rated 5 out of 5 stars

Happy

They are really helpful with my Toby, as well as treating him they also give him lots of attention (: lovely helpful staff who have conversations which is really nice

August 16, 2022
Unprompted review
The Healthy Pet Club logo

Reply from The Healthy Pet Club

Thank you for your comments and that Toby enjoys the attention!

Rated 5 out of 5 stars

Shona, our Romanian street dog.

We have had a Romanian street dog called Shona. These dogs can be very nervous so visiting the vet who was someone she had never seen before is a big ask. Shona got a lovely care welcome from the ladies on reception and when we saw the vet although Shona was concerned the vet was very kind and gentle which made all the difference to Shona because now I think the next time may not be so upsetting for her, and it made me feel happy that the treatment Shona received was 5 star.

August 16, 2022
Unprompted review
The Healthy Pet Club logo

Reply from The Healthy Pet Club

Thank you for your comments and we are glad Shona got the welcome she deserved.

Rated 5 out of 5 stars

Affordable and gives peace of mind

Affordable and gives peace of mind - I know that my kittens will have regular flea and worm treatment as well as all their vaccines and I don’t really need to think too much about it! It’s the first thing I signed up for when we got the kittens.

August 16, 2022
Unprompted review
The Healthy Pet Club logo

Reply from The Healthy Pet Club

Thank you for the comments and glad the Kittens are enjoying being a part of the Healthy Pet Club.

Rated 5 out of 5 stars

Puppy worries

Pup with bad K-9 and very underweight
vet and nurse reassured me that snoopy would be ok
Staff are very friendly and really put you at ease
When your worried they make you feel as though
You and your furry friend are all that matters

August 13, 2022
Unprompted review
The Healthy Pet Club logo

Reply from The Healthy Pet Club

we hope Snoopy starts to feel better very soon, and thank you for your comments.

Rated 5 out of 5 stars

They are very friendly and helpful they…

They are very friendly and helpful they always take care of you pets. My sons cat Geno felt at ease with them which is great as she can be a bit picky. The vets are clean and tidy and a good atmosphere. I would recommend this vet to anyone. And the Healthy pets club is great as well

August 10, 2022
Unprompted review
The Healthy Pet Club logo

Reply from The Healthy Pet Club

Thank you for your kind comments.

Rated 5 out of 5 stars

value for money

iv just started this plan with the vets but it seems good value for money £15.99 a month my dogs flea pills are £11 alone .so I think I did the right thing as vet bills are rising you get alot more within the pack ..

August 9, 2022
Unprompted review
The Healthy Pet Club logo

Reply from The Healthy Pet Club

Thank you for your feedback and glad you are enjoying the benefits of the scheme.

Rated 5 out of 5 stars

I'm glad I took healthy pet club out

I'm glad I took healthy pet club out. I rescued Duke who unfortunately had to start all his vaccinations again,It is saving me massively including flea and worming treatment alone each month

August 9, 2022
Unprompted review
The Healthy Pet Club logo

Reply from The Healthy Pet Club

Thank you and we are glad Duke is benefiting from the scheme.

Rated 5 out of 5 stars

I love Healthy Pet Club

Healthy Pet Club is great - I don’t have to worry about remembering to order Sam’s monthly flea and worm treatment and the free yearly check up and discount on services is always welcome!

August 9, 2022
Unprompted review
The Healthy Pet Club logo

Reply from The Healthy Pet Club

Thank you for your feedback.

Rated 5 out of 5 stars

A help for my furry families welfare

My in training Assistance dog and 3 `cattens' (midway between cat and kitten) and 2 kittens all belong to The Healthy Pet Club and I find it very useful.
Having monthly weigh in sessions and their flea, worm medication ready without the need for me to remember is a big help.
Also the help with Vet care, 2 castrations and a spaying this week and 1 of each in a couple of months would be even more eye wateringly expensive without The HPC.

August 9, 2022
Unprompted review
The Healthy Pet Club logo

Reply from The Healthy Pet Club

Thank and we are glad the scheme is helping you and your furry family.

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