I had a very good experience today, I apologise as I have forgotten the young lady's name .. she welcomed me into the room, explained about the service that she was offering and ran through it thoro... See more
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Review summary
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So straight forward booking an appointment online. Booked appointment at 5.00pm Thursday for Friday at 1.45pm. The audiologist Dona M Jose examined and tested my ears and explained everything in... See more
Company replied
I was referred to The Hearing People via my GP in Hastings. The audiologist Pranash James examined and tested my ears and was extremely professional throughout my appointment. I was given a new pair o... See more
Company replied
Hearing test was thorough and the results were explained very clearly. The hearing aids were demonstrated and fitted very carefully before adjusting them to match my requirements. As a test my wife wa... See more
Company replied
Company details
Written by the company
We’re The Hearing People, and hearing is all we do. We keep hearing care simple and human, so it’s easy for everyone to access. Hearing brings joy into everyday life, and everyone deserves to tune into more of those special soundwaves. We deliver both NHS‑funded and private hearing care, with the same level of expertise, warmth and attention for every patient, every time. The Hearing People is a trading name of Audiological Science Ltd.
Contact info
United Kingdom
- thehearingpeople.co.uk
4.9
Excellent
4K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
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Reply from The Hearing People
Hi, thank you so much for taking the time to share your feedback. Helping people experience the best hearing possible is exactly what we’re here for!
Your lifetime aftercare means we're always here whenever you need advice, support or an adjustment. You can contact us at info@thehearingpeople.co.uk or give us a call on 0345 163 0345.
Positive experience.
Straighforward hearing test. Clear communication. A positive experience.
July 14, 2026
Reply from The Hearing People
Hi Tony, thank you so much for taking the time to share your feedback. Helping people experience the best hearing possible is exactly what we’re here for!
Your lifetime aftercare means we're always here whenever you need advice, support or an adjustment. You can contact us at info@thehearingpeople.co.uk or give us a call on 0345 163 0345.
Josh who i had an appointment with at…
Josh who i had an appointment with at Exmouth hospital this morning was amazing ! informative helpful and very professional he an asset to your company my new hearing aids have improved my hearing 100%
July 14, 2026
Reply from The Hearing People
Hi Carol, thank you so much for taking the time to share your feedback. Helping people experience the best hearing possible is exactly what we’re here for!
Your lifetime aftercare means we're always here whenever you need advice, support or an adjustment. You can contact us at info@thehearingpeople.co.uk or give us a call on 0345 163 0345.
Joby Jose was helping and excellent
Joby Jose was helping and excellent. Much better service. He explained thoroughly how they work, we are very happy with service.
July 14, 2026
Unprompted review
Reply from The Hearing People
Hi Eugenia, thank you so much for taking the time to share your feedback. Helping people experience the best hearing possible is exactly what we’re here for!
Your lifetime aftercare means we're always here whenever you need advice, support or an adjustment. You can contact us at info@thehearingpeople.co.uk or give us a call on 0345 163 0345.
The service is professional you respond…
The service is professional you respond immediately and are efficient and accessible exactly as you advertis. A truly outstanding one to one service.
July 14, 2026
Reply from The Hearing People
Hi, thank you so much for taking the time to share your feedback. Helping people experience the best hearing possible is exactly what we’re here for!
Your lifetime aftercare means we're always here whenever you need advice, support or an adjustment. You can contact us at info@thehearingpeople.co.uk or give us a call on 0345 163 0345.
Very good service highly recommend
Very good service highly recommend. Raj was very helpful and attentive to my needs. He explained how to get the best of the app to adjust the hearing aids for different situations. Thank you for you help and assistance Raj.
July 14, 2026
Reply from The Hearing People
Hi Chris, thank you so much for taking the time to share your feedback. Helping people experience the best hearing possible is exactly what we’re here for!
Your lifetime aftercare means we're always here whenever you need advice, support or an adjustment. You can contact us at info@thehearingpeople.co.uk or give us a call on 0345 163 0345.
I was referred to The Hearing People…
I was referred to The Hearing People via my GP in Hastings. The audiologist Pranash James examined and tested my ears and was extremely professional throughout my appointment. I was given a new pair of hearing aids which have improved my hearing. Much appreciated. Thank you.
July 13, 2026
Unprompted review
Reply from The Hearing People
Hi Paul, thank you so much for taking the time to share your feedback. Helping people experience the best hearing possible is exactly what we’re here for!
Your lifetime aftercare means we're always here whenever you need advice, support or an adjustment. You can contact us at info@thehearingpeople.co.uk or give us a call on 0345 163 0345.
Harisanker Bindu was very patient and…
Harisanker Bindu was very patient and informative and very helpful pleasant to talk to, would highly recommend.
July 13, 2026
Unprompted review
Reply from The Hearing People
Hi Yvonne, thank you so much for taking the time to share your feedback. Helping people experience the best hearing possible is exactly what we’re here for!
Your lifetime aftercare means we're always here whenever you need advice, support or an adjustment. You can contact us at info@thehearingpeople.co.uk or give us a call on 0345 163 0345.
Reply from The Hearing People
Hi, thank you so much for taking the time to share your feedback. Helping people experience the best hearing possible is exactly what we’re here for!
Your lifetime aftercare means we're always here whenever you need advice, support or an adjustment. You can contact us at info@thehearingpeople.co.uk or give us a call on 0345 163 0345.
Reply from The Hearing People
Hi Liz, thank you so much for taking the time to share your feedback. Helping people experience the best hearing possible is exactly what we’re here for!
Your lifetime aftercare means we're always here whenever you need advice, support or an adjustment. You can contact us at info@thehearingpeople.co.uk or give us a call on 0345 163 0345.
Reply from The Hearing People
Hi Abdollah, thank you for sharing your feedback. We’re really sorry this hasn't been the experience we aim to give.
We’d like to investigate what happened and put things right for you. If you’re happy to, please email us at feedback@thehearingpeople.co.uk or give us a call on 0345 163 0345 so we can help.
A very efficient service and…
A very efficient service and audiologist was very helpful.
July 10, 2026
Reply from The Hearing People
Hi Susan, thank you so much for taking the time to share your feedback. Helping people experience the best hearing possible is exactly what we’re here for!
Your lifetime aftercare means we're always here whenever you need advice, support or an adjustment. You can contact us at info@thehearingpeople.co.uk or give us a call on 0345 163 0345.
My appointment was on time & Geetu was…
My appointment was on time & Geetu was a very kind helpful person....she listened to me & took time to show me exactly how to manage my hearing aids.....
A big thank you x
July 7, 2026
Reply from The Hearing People
Hi Daphne, thank you so much for taking the time to share your feedback. Helping people experience the best hearing possible is exactly what we’re here for!
Your lifetime aftercare means we're always here whenever you need advice, support or an adjustment. You can contact us at info@thehearingpeople.co.uk or give us a call on 0345 163 0345.
Highly recommended
Excellent service with wonderful explanations and great patience equipping me with hearing aids that I like.
July 10, 2026
Reply from The Hearing People
Hi Peter, thank you so much for taking the time to share your feedback. Helping people experience the best hearing possible is exactly what we’re here for!
Your lifetime aftercare means we're always here whenever you need advice, support or an adjustment. You can contact us at info@thehearingpeople.co.uk or give us a call on 0345 163 0345.
Amazing to hear properly!!!
So straight forward booking an appointment online. Booked appointment at 5.00pm Thursday for Friday at 1.45pm.
The audiologist Dona M Jose examined and tested my ears and explained everything in simple easy ways to understand. By 3.30pm she was able to prescribe a pair of hearing aids that have miraculously restored my hearing to a level that I haven’t enjoyed for years.
She then downloaded the Be more app. to my iPhone and explained the procedure to select the options on the hearing aids.
Very impressed with the whole set up.
Many thanks!
Maurice Milligan
July 10, 2026
Reply from The Hearing People
Hi Maurice, thank you so much for taking the time to share your feedback. Helping people experience the best hearing possible is exactly what we’re here for!
Your lifetime aftercare means we're always here whenever you need advice, support or an adjustment. You can contact us at info@thehearingpeople.co.uk or give us a call on 0345 163 0345.
The lady who I saw was fantastic…
The lady who I saw was fantastic explained everything clearly.Could not ask for a better service.
July 10, 2026
Reply from The Hearing People
Hi Tessa, thank you so much for taking the time to share your feedback. Helping people experience the best hearing possible is exactly what we’re here for!
Your lifetime aftercare means we're always here whenever you need advice, support or an adjustment. You can contact us at info@thehearingpeople.co.uk or give us a call on 0345 163 0345.
My audiologist was very thorough and…
My audiologist was very thorough and explained things clearly
July 10, 2026
Reply from The Hearing People
Hi Martyn, thank you so much for taking the time to share your feedback. Helping people experience the best hearing possible is exactly what we’re here for!
Your lifetime aftercare means we're always here whenever you need advice, support or an adjustment. You can contact us at info@thehearingpeople.co.uk or give us a call on 0345 163 0345.
Very friendly and extreamly helpful
Very friendly and extreamly helpful. Made me feel very comfortable from the start to the finish. Very professional 👏
July 10, 2026
Reply from The Hearing People
Hi Kevin, thank you so much for taking the time to share your feedback. Helping people experience the best hearing possible is exactly what we’re here for!
Your lifetime aftercare means we're always here whenever you need advice, support or an adjustment. You can contact us at info@thehearingpeople.co.uk or give us a call on 0345 163 0345.
I was delighted with the service
I was delighted with the service offered by Dona and the team. On line booking was very straight forward. At the clinic, Dona was very helpful and a very good communicator explaining the process and what would happen
My questions were answered and the whole process was made easy for me.
July 10, 2026
Reply from The Hearing People
Hi DJ, thank you so much for taking the time to share your feedback. Helping people experience the best hearing possible is exactly what we’re here for!
Your lifetime aftercare means we're always here whenever you need advice, support or an adjustment. You can contact us at info@thehearingpeople.co.uk or give us a call on 0345 163 0345.
Joby jose was very helpful
Joby jose was very helpful, kind and patient, all is brilliant
July 10, 2026
Unprompted review
Reply from The Hearing People
Hi Jill, thank you so much for taking the time to share your feedback. Helping people experience the best hearing possible is exactly what we’re here for!
Your lifetime aftercare means we're always here whenever you need advice, support or an adjustment. You can contact us at info@thehearingpeople.co.uk or give us a call on 0345 163 0345.
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