Products are good, sometimes it might arrive within a couple of days, however they will leave you to fear the worst if you still haven't received your order within a week. There is no delivery trackin... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I placed an order on 28 October and received an email stating the order is being processed, since then I haven't received anything about the order. Tried calling on all phone numbers online, there's n... See more
All reputable companies that sell CBD oil have a COA (Certificate of Analysis) posted at their website. This is a lab report from a 3rd party independent laboratory not affiliated with the SELLER. The... See more
Second time visiting this fantastic shop in Rochester, the CBD oil is by far the most pure, cleanest and effective oil we have ever had. Myself and my partner will be Regulars from now on, The custome... See more
Company details
Information provided by various external sources
The Herbalist Company - CBD Shop. We stock a wide range of CBD oil drops, CBD vape juices, CBD sports recovery , CBD capsules , CBD Edibles and much more! all our products are lab tested, and made to a high quality. Herbalist Company products are "AWARD WINNING" since 2019-2020. Based on Rochester High Street, our vision is "To promote and help our community to engage in a healthy and happy lifestyle" We at The Herbalist Company are a collection of individuals that have come together to promote the health benefits of one of our planets most versatile plants. We are passionate about CBD and want to help you enhance your lifestyle. Your health, is your wealth.
Contact info
171 High Street, ME1 1EH, Rochester, United Kingdom
- 07440392111
- info.theherbalistcompany@gmail.com
- theherbalistcompany.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great service
Very helpful as I didn’t know much about the products. Helping me with my dosage and times to take! Thank you! Will definitely be returning
This comes with so much appreciation…
This comes with so much appreciation and respect for this outstanding company, their commitment to their customers and the products is truly remarkable. I started using CBD oil about six weeks ago as the medication I was using interfered with my daily routine as my sleep pattern went hay wire. Well, such a transformation, from someone who used a walking stick to walk along the road to climbing two mountains in Wales in consecutive days with no pain whatsoever...... I couldn’t believe this was happening, and it’s this product that’s made all the difference. My overall quality of life has improved so much. I still get arthritic pain but now I’m able to stay clear headed and have relief from the pain win- win I say. So thank you so much for helping us to help ourselves, to take back control of our health in such a fundamental way - my gratitude is immense.
Great shop, will be coming back
Was a bit hesitant about using CBD at first but they explained exactly how it can benefit me and it has not disappointed. Will defiantly be coming back
Highly recommended
I wished a discovered these products earlier. No more headaches for the first time in over 30 years ! Even my mother feels the benefit from the recovery balm.
Thank you
Nice guys in there! Massive help for anxiety.
Nice guys in there. Went in for some information on CBD oils and left feeling well informed with some great suggestions. Tried out the 3000 mg CBD oil for anxiety and sleep issues and I’ve probably had the best month since all of this Covid issues started back on March. I’ve just ordered my 2nd batch online now which has need delivered already along with some of the coffee as it was nice when I was offered a cup in the shop.
Suffer with severe arthritis
Suffer with severe arthritis, got recommended by a friend to try CBD and I am so glad to be introduced to such a wonderful thing! I can finally get on with my day to day life without being cramped up and in pain!
Definitely recommend!
Thank you Herbalist
Went in yesterday and bought a vape and the lemon drizzle cbd liquid and i kid you not it is absolutly amazing. I normally take 150mg of sertraline amd 30mg of mirtazapine every night and cant function properly the next day but having 4-5 tugs on my vape last night before i went to sleep and i was up at half 9 and actually out the door at 10 that hasnt happened to me for me for a year to 18months i seriously cant remember being up before midday and actually being able to function properly. The lads in the shop are amazing and go above and beyond to help you and are extremely knowledgeable and make you feel welcome.
5 Stars well recommended!!
This company is absolutely amazing, they know all there stock in side out and can help you with anything they possibly can, there products are amazing and reasonably priced! I will definitely be recommending this company! I wont be shopping anywhere else but here from now on! I'm so glad I found them!
Bought these for my 87 year old Mother…
Bought these for my 87 year old Mother who has been extremely poorly these past few months. She has been on them a month now and her mood has lifted and she is now eating more and is much like her old self. Feels like I have my Mum back, even her memory is better
Excellent products! Fast delivery will definitely be using them again
Excellent products!
Ross and his team are absolutely…
Ross and his team are absolutely amazing. Knowledgable and very helpful.
This company is amazing they know what…
This company is amazing they know what they are talking about and have amazing coffee
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.






