The Hills Saint John Reviews 137

TrustScore 4 out of 5

4.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 3 out of 5 stars

The Hills Saint John is set in a beautiful location with stunning views, but our experience was mixed. The villa itself was nice, though we had issues like mold in the spa tub and some non-functioning... See more

Rated 5 out of 5 stars

Grandeur Villa of The Hills was Grand! Breath taking view from living area, 2 of the 3 bedrooms, and balcony. Accommodations were stylish, roomy, and comfy. Laundry room in Villa added to comforts of... See more

Company replied

Rated 5 out of 5 stars

My stay at The Hills couldn't have been more memorable. From the moment we arrived, we knew we had made the right decision booking a stay at this incredible property. The views are second-to-none an... See more

Rated 4 out of 5 stars

We had a great stay. A few pieces of feedback: *while the floor “appeared” clean upon arrival, walking on the floor with bare feet left the bottoms of our feet black. *hand towels in the kitchen wou... See more

Company replied

4.2

Great

TrustScore 4 out of 5

137 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The Magnificent Hills of St. John

The Hills is a magnificent hideaway in the hills of St. John with a commanding view overlooking Cruz Bay and St. Thomas. It's a beautiful compound of modern villas with great amenities and excellent service. We loved our stay there and will go back again.

January 9, 2021
Rated 5 out of 5 stars

The Hills is an awesome place to stay…

The Hills is an awesome place to stay in St. John!
Great views and sunsets!
The villas are very spacious, clean and very nicely decorated with friendly employees!
Great location and gated! They provide beach chairs, beach towels, cooler and more!
We will be going back to stay again!
The Clarks - Atlanta, Ga

December 27, 2020
Rated 5 out of 5 stars

The Best Place for Familes or Groups of…

The Best Place for Familes or Groups of Friends!!
This is our 4 th time staying at “The Hills”.
This year, we invited 40 guests to join us for a special occasion, our daughters wedding. The villas were perfect! Everyone raved about how beautiful and unique each one was. We enjoyed entertaining everyone on the terrace which overlooked Cruz bay. The sunsets were spectacular. You can’t beat the location.. minutes from downtown restaurants and a short ride to all the amazing beaches. Lastly, I have to give a shout out to the entire crew too! From Nicole who helped with booking, Dave, who owns and manages Sea Glass vacations to Paula and Carley who are onsite helping to check you in and anything else that you might need throughout your stay. We can’t wait to come back😊

December 21, 2020
Rated 5 out of 5 stars

St John is a little piece of beachy…

St John is a little piece of beachy heaven. The Hills is an incredible place to stay. We stayed in “The Seagrape” and couldn’t be more pleased. It’s clean, quiet, gated and very nice.
The beds were comfortable. (I have a bad back and often go home from vacation with back pain, I didn’t this time).
The view of Cruz Bay was incredible. The roads are narrow and twisty and some are poorly marked but the detailed driving instructions took us right to the gate.
Beach chairs and a cooler were provided for our use. We really appreciated that.
Having a washer and dryer in the unit was especially convenient.
I’d go back tomorrow if I could, will definitely return!

December 6, 2020
Rated 5 out of 5 stars

My friends and I had an excellent stay…

My friends and I had an excellent stay at the Royal Palm Villa in The Hills Saint John. The villa itself was gorgeous and had plenty of space for us to relax, and the facilities like the pool and gym were great ways to unwind. Carly, our host, was incredibly helpful in answering any questions we had about The Hills as well as the island in general. I highly recommend vacationing here!

September 19, 2020
Unprompted review
Rated 5 out of 5 stars

Gorgeous property!

Gorgeous property!! Has sit own clubhouse for eating drinking etc near the pool. Hosts were great, would defiantly travel there again. It quiet up in the hill above Cruz bay town. Fully appointed kitchen and outdoor grill. About a 5 min taxi ride, which you’ll want if going back up the hill. Taxis readily available even in covid off season. Near the Westin, national park, etc. We didn’t use the care rental may know so maybe stay a day or two and decide. Views of other islands and sunsets can’t be beat!! Definitely recommended, gated community too. excellent price point for the property (off season). Thanks for letting us stay at you wonderful property!

September 8, 2020
Unprompted review
Rated 5 out of 5 stars

This is my FAVORITE place to stay on…

This is my FAVORITE place to stay on St. John! The views are spectacular, the staff (Carly & Paula) are caring, personable and quick to respond to even the simplest requests. Every unit is beautiful but we love the Frangipani villa because it has it's own private pool.
The club house has a common area pool and fitness room for your enjoyment. Cobblestone throughout, lovely architecture, an amazing mermaid statue greets you at the gates when you arrive. And did I mention the AMAZING VIEWS!
Nicole Wine at VacationVI is also wonderful to work with, don't want to forget to give her props on helping us reschedule during the COVID pandemic. We appreciate everything about this group.

August 18, 2020
Unprompted review
Rated 3 out of 5 stars

Just ok

The house was comfortable and well stocked with everything you need, minus any cooking condiments like salt, pepper, oil etc... it would have been nice to just have the bare basics. Prices are very expensive on the island and you use very little.
Responses to enquiries are slow.
You can tell the property is ran by a management group, rather than individuals. There isn’t any extras and not as personable.
Overall the house met our needs, but we will choose a different location next time we visit.

August 9, 2020
Unprompted review
The Hills Saint John logo

Reply from The Hills Saint John

Thank you Travel Junkie for taking the time to share your review. We continually strive to enhance our guests experience, and we will share your notes with our team. Please know our team is onsite and available to assist our guests with any assistance they need with pre trip planning and also while with us. If you should change your mind, we would love to have the opportunity to welcome you back one day in the future and provide you with a most memorable stay.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look