The Home Delivery Guys Reviews 

188
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 141 reviews, reviewers overwhelmingly had a great experience with this company. Many customers consistently state that the service is exceptional, noting that staff members go above and beyond to ensure items are safely delivered, assembled, and properly installed. Consumers also deeply appreciate the clear communication, polite demeanor of the team, and useful live tracking tools provided throughout the delivery day. However, some people mentioned that overall communication could sometimes be improved and delivery schedules occasionally suffered from unexpected time delays. A few reviewers also experienced notable difficulties trying to reach customer support or getting prompt assistance when scheduling issues arose.

What people talk about most

Delivery service

Users describe positive interactions with delivery_service, praising the helpful and polite drivers.... See more

Staff

Reviewers mention positive feedback about staff, highlighting that team members are consistently helpful,... See more

Service

Consumers find service to be exceptionally positive, describing it as professional, friendly, and reliable.... See more

Product

Customers consistently note positive experiences with product, expressing delight with their purchases and... See more

Customer service

Customers report a high level of satisfaction regarding customer service, highlighting constant communication... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The guys drove down to the Isle of Wight with our Signature furniture order. We were kept informed of their progress and they arrived at the beginning of the agreed delivery slot. They then carried ev... See more

Rated 5 out of 5 stars

Paul and Brad delivered and installed our kitchen/dining room sofa on time in the most efficient and friendly manner. No mess left and all packaging materials taken away. Thanks guys, would definitel... See more

Rated 5 out of 5 stars

The two delivery men were terrific! Nothing was too much trouble, and they made sure I was happy with everything from start to finish. They went the extra mile by laying cloths down to protect the gla... See more

Rated 5 out of 5 stars

Re: Range cooker delivery. Great communication and friendly, prompt service. Assisted moving the item right into place. Could see it was safely stored/packaged in the van. Very much appreciated, would... See more


Company details

  1. Courier and Delivery Service
  2. Courier Service
  3. Delivery Service
  4. Shipping and Mailing Service
  5. Shipping Company
  6. Shipping Service

Written by the company

Home delivery service offering 2-man home delivery within the UK and Northern Ireland. We also arrange returns to Victorian Plumbing and Bathroom Mountain. You can book delivery to Northern Ireland and a courier to Northern Ireland. We offer 1 or 2-man delivery of tables, sofas, mattresses and other furniture and large items.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

188 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 80% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(188)

140 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

We were given advance notice of a…

We were given advance notice of a potential of the day and given of a 3.5hr delivery window. On the day of delivery we were given accurate real time information about the time our delivery would arrive with a tracker. The driver was really friendly and helpful, and took the time needed to deliver and install. Would recommend.

October 29, 2025
Unprompted review
Rated 5 out of 5 stars

Great service

Great service. Good communication and tracking. The delivery man was friendly. All in all a good experience

October 28, 2025
Unprompted review
Rated 5 out of 5 stars

Faultless Delivery Service

I can't fault the service that I had today. The tracking system that this courier uses keeps you informed on their progress when collecting and updates you when they have delivered. Absolutely first class. I have been so pleased with them that I have booked them for another job!

October 29, 2025
Unprompted review
Rated 5 out of 5 stars

The two delivery men were terrific

The two delivery men were terrific! Nothing was too much trouble, and they made sure I was happy with everything from start to finish. They went the extra mile by laying cloths down to protect the glazing and strapped the glazing to a tree just to make sure it was secure. Considering they had driven from London to Scotland they were polite, considerate and good humoured. Great guys. I would definitely use the company again. Thanks.

October 23, 2025
Unprompted review
Rated 5 out of 5 stars

Outstanding service

Absolutely outstanding service. The tracking system they use is spot on, so I knew exactly when my delivery would arrive, and Andy was brilliant. Lovely, polite, friendly, chatty guy, truly fantastic service.

October 22, 2025
Unprompted review
Rated 5 out of 5 stars

Mark R was amazing

Mark R was amazing, thank you. I would definitely recommend this company as they came to my apartment door to collect a heavy toilet. Other companies would only collect from curb side which was impossible for me to do. Thanks delivery Guys.

October 17, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent comms and accurate delivery…

Excellent comms and accurate delivery time slot.
Delivery driver Ged was a lovely chap and nothing was too much trouble.
Whenever I need to send a larger parcel I will definitely contact these guys to sort it out.
Totally impressed - Many Thanks

October 13, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service from Ged

Excellent service from Ged, who went above and beyond to help me get a very heavy mattress up our narrow stairs. Can’t recommend highly enough!

October 13, 2025
Unprompted review

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