Thehomehut Reviews 

5,101
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 43 reviews, reviewers had a great experience with this company. Customers are consistently pleased with the quality of the products, finding them beautiful, good value, and fitting perfectly in their intended spaces. Many people highlight the super fast and timely delivery service, often receiving their items earlier than expected and well-packed. Reviewers also appreciate the good prices and the ease of ordering through the company's webpage. However, some customers also noted issues with faulty items upon arrival, such as a clock misting up or not working after a short period. A few other people also felt that their items were never received, or that customer service was unresponsive to emails regarding product issues or incorrect orders. There were also mentions of products being smaller than expected or having quality concerns like doors not closing.

What people talk about most

Product

People report positive experiences with products, praising their quality, appearance, and suitability for... See more

Delivery service

Consumers are highly satisfied with the delivery service, frequently highlighting its speed and efficiency.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fantastic company!! Bought a standing Buddha for the garden and it is absolutely beautiful and the price was half of what anywhere else was selling them for. Next day delivery. Will definitely be purc... See more

Rated 5 out of 5 stars

Easy to navigate website. Ordering was straight forward and delivery was timely. The toadstools are a perfect addition to the little fairy corner I've created in my garden for my grandchild to find.

Rated 5 out of 5 stars

A nice variety of indoor/outdoor items that are good for the price. Still in packaging at present as they are gifts. Arrived very quickly. Would recommend this company to families.

Rated 5 out of 5 stars

Easy to navigate site, with good descriptions of products. I ordered a small bean cushion. Really pleased with the quality and even arrived earlier than expected


Company details

  1. Home Goods Store
  2. Pet Store

Written by the company

The Home Hut are an online retailer based in Cheshire and we have been trading and expanding ever since. Everything is based in-house, which allows us to focus our passion on what we do best - providing a great range of products with the best prices and knowledgeable customer service. Our team of buyers are devoted to developing the best products at the best prices and always strive to innovate, improve and develop our product ranges. All of our products have been chosen to meet our exacting standards for quality, craftsmanship and value for money.


Contact info

4.2

Great

TrustScore 4 out of 5

5K reviews

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Hasn’t replied to negative reviews

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4.2

All reviews

(5,101)

39 reviews in the last 12 months

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Rated 3 out of 5 stars

So easily could have been 5 stars.

I have no complaints with the 'service'as such, I would have given 5 stars....
Only my order included an 'outdoor clock' and I didn't receive my chosen colour, black.
So I was disappointed with that, as it was to be a gift and the black one would have been perfect.

May 21, 2025
Rated 1 out of 5 stars

No parcel and no response from company until I used Facebook.

I placed an order on May 24th and received an email on 27th to say that my order was on its way. This email included a Royal mail tracking number and when I checked this, Royal mail were still waiting for the parcel. It is now a week later, and Royal mail still have not received it. I have emailed the company twice for an update and have had no reply.
UPDATE. I have since tried to ring customer service multiple times and nobody picks up. However, I found their Facebook page and messaged them. I had a reply after 20 minutes, and a full refund arrived in my bank an hour later.

May 25, 2025

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