The Home Market Reviews 

28
•
TrustScore 4 out of 5

3.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Rated 3 out of 5 stars

Some boards had numbers painted on the sides but it wasn't obvious and couldn't find them on most so assembly was a bit tricky to start. The packaging came battered up and so was the van delivering th... See more

Rated 5 out of 5 stars

Fantastic company that really care. A real person answers the phone, goes the extra mile in every respect. Respond immediately to emails and all delivered with a delightful sense of humour. The zebra... See more

Rated 5 out of 5 stars

Robert went above and beyond to enable me to purchase matching furniture items. Tracked stock and listed on website so I could secure and held other item to ensure delivery together. Was kept infor... See more

Rated 4 out of 5 stars

Bought 2 sets of two collapsible water bottles. They were well and securely packaged, and the bottles are of excellent quality. However, only 1 set (2 bottles) arrived. My email to the fact was prompt... See more

Company details

  1. Furniture Store
  2. also in
  3. Bedroom Furniture Store
  4. Furniture Accessories
  5. Interior Designer
  6. Lighting Store
  7. Living Room Furniture Store

Written by the company

Looking for luxury homeware and contemporary furniture that will elevate your interiors to the next level? Look no further than The Home Market. Our collections feature a diverse range of styles, from French-style chic to eclectic art deco, allowing you to find the perfect pieces to complement your unique aesthetic. The Home Market is an online furniture retailer based in Epping, Essex. We prioritise giving customers a great service and a positive experience


Contact info

3.9

Great

TrustScore 4 out of 5

28 reviews

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1-star

No recent history of asking for reviews

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3.9

All reviews

(28)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Salad servers

You delivered what was ordered. The product is exactly what I needed.
However I would say the packaging was excessive. There were 4 layers of bubble wrap plus polystyrene and a cardboard box.

September 7, 2023
The Home Market logo

Reply from The Home Market

Hi Kathryn
Thank you for your review. We always appreciate feedback so that we can make any adjustments to our customer service where appropriate. Each product is given a rating, on the likelihood of it being thrown around by the courier and damaged in transit. Unfortunately, your item has a high rating and a considerable amount of time and money is used on packing it properly so that it arrives in good condition.

Rated 5 out of 5 stars

Stunning cabinets

I can’t tell you how thrilled we are with our two beautiful colonial French black cabinets. They were pricey, but it was immediately obvious once here that they were worth every penny. Robert and the team provide delightful and prompt service. Couldn’t recommend them enough.

May 11, 2023
Unprompted review
Rated 5 out of 5 stars

Fantastic company that really care

Fantastic company that really care. A real person answers the phone, goes the extra mile in every respect. Respond immediately to emails and all delivered with a delightful sense of humour. The zebra head lamps are an absolute delight. Fab quality and real feature of the room. Great value and our grandchildren have already named them and want to take them home. Would 100% recommend Robert and his team.

April 28, 2023
Unprompted review
Rated 5 out of 5 stars

Great customer service

Great customer service, really lovely products…

March 1, 2023
The Home Market logo

Reply from The Home Market

Thanks Rozina. The team will be thrilled by your comments and to realise their efforts are recognised. However, I find it surprising that trust pilot has converted your 5 star review to 3.7 on their platform. We have asked them and await their reply.

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