I received thawed, opened meat! They do not package their meats to stay frozen during shipment, the packages aren’t sealed well and opened during shipment, blood in the box. All meat ruined!! VERY UN... See more
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See what reviewers are saying
The customer service is excellent! The Bison Filet, Elk Tips (bite-size), & Elk Burgers are our favorites so far. The steaks are tender, juicy & taste fabulous!!! We haven't tried everything yet in... See more
We have enjoyed elk medallions and venison loin so far-- simply prepared on the grill, which takes little time. We look forward to trying bison cuts as well. The medallions were delicious and made for... See more
FULL DISCLOSURE: my HYPOallergenic puppy is VERY allergic to ALL proteins except venison and lamb, and just about all veg and grains too! Doing a thorough search of ingredients in all the wholesome d... See more
Company details
Written by the company
The Honest Bison was founded on one very simple truth: we believe everyone deserves access to food they can trust. Our goal is to bring more unprocessed, naturally-raised, quality meats back into people's kitchens and, more importantly, bring transparency back into today’s food system.
Contact info
98607, Camas, United States
- 360-399-6363
- customer.service@thehonestbison.com
- thehonestbison.com
4.0
Great
893 reviews
Hasn’t replied to negative reviews
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Honest Bison replies quickly to the…
Honest Bison replies quickly to the fulfillment of orders. The products are as advertised and of excellent quality.
May 13, 2023
I had to leave a message
I had to leave a message, and it took too long to get a reply. That caused me to have to pay for overnight shipping.
The product, however, was outstanding.
April 27, 2023
Great Product Great Service
May 13, 2023
Good Company/Good Meats
Fast delivery & food was still frozen. All the meats have been delicious. I feel good knowing that the animals that provide the meat are taken care of humanely and are treated with respect. THANK YOU!
May 7, 2023
The meat j had too
The meat, including roasts and cuts to be potted or cooked in moist heat had far too much gristle, fat and otherwise inedible content. It was very disappointing .
April 23, 2023
Reply from The Honest Bison
Hi Jonathan, I'm sorry to hear the roast were not up to standards. I will send you an email directly to be in touch. Thanks,
Sean
Ease of ordering
May 7, 2023
Great experience!
My box of Bison filets arrived on time as promised and still frozen which was key as these will be cooked Morher’s Day😊
May 2, 2023
The Bison ordered tastes wonderful
The Bison ordered tastes wonderful. I know this type of product is expensive, but not something I would buy on a regular basis.
The ordering and shipping and packing of the product were great.
April 11, 2023
Excellent Service and Product
I recently got my first order from The Honest Bison and was impressed with the timeliness of the delivery. I LOVE Bison, so I only ordered Bison. Well, when I took my first bite, I fell in love with this company. Their prices are reasonable. They delivered within a few days. And, excellent quality of meat. Thank you, Honest Bison; you are one of my blessings for 2023.
April 22, 2023
Ordered quite a bit of meat
Ordered quite a bit of meat. It was labeled wrong and I never received it. Not only did they replace my order, but they also refunded my money. Now THAT'S standing behind your product and customer service. I will always buy my meat from them
April 19, 2023
How easy it was to get amazing food
How easy it was to get amazing food, that’s not been tampered or manipulated. I love how transparent everything is here. Now the meat was out of this world!! Like you can taste of nutrients in it!!!
April 13, 2023
Total lack of response from the owner
My #1 issue is total lack of response from you. As you know well I've emailed and text you several times, which you, rhe owner, completely ignored! It's simply inappropriate.
My recommendation is to choose signature option with your shipping. Couriers just leave at the door without knocking. Goods stay exposed in heat
I'm giving the 2nd star because the product received un good condition
April 13, 2023
Reply from The Honest Bison
Hello Mehdi, this is Sean. I just sent you and email. I hope I can help.
I would have done 5 stars but I had to…
I would have done 5 stars but I had to throw some meat away. I left a note in the comments stating “I work 14 hour days, please deliver it late so it may appear on a weekend”. However, it was delivered on a weekday and my meat sat outside for 8 hours in the Vegas heat. There was no additional cooling source other than the meat being frozen prior to shipping.
April 6, 2023
Reply from The Honest Bison
Hi Sean, Thank you for your order and your review. Apologies that no one from our team reached out in advance and you felt you had to throw some meat away. Unless you pay for Saturday delivery service, we have no way of ensuring that your meat will arrive on a weekend vs a weekday. Someone should have seen your note and reached out to see if it would be an issue in advance of shipping out. All meat is shipped frozen solid in an insulated cooler with enough dry ice to last the trip and then some. Depending on transit times and the weather (you mentioned hot Vegas sun!), the dry ice may have melted may have melted by the time you opened the box. As long as the meat is still cold to the touch, it is safe to consume. I will have customer service reach out to see how we can help make this right for you! Have a great weekend.
Very responsive, great customer service and product!
Very responsive and great customer service! And the beef and bison steaks are amazing! We are happy about the humane way the animals are cared for and that they are grass fed and pasture raised. Thank you!
April 4, 2023
Great customer service
I had left an original review complaining that I never saw the shipping price, and the owner of the company reached out immediately and refunded me completely for the shipping. The meat is fantastic and it's hard to find bison ribeyes that good anywhere else at a similar price!
March 12, 2023
Reply from The Honest Bison
Hello Joseph, we will be reaching out to you today. I apologize for any errors on our site and delay in reply. I take your order and the trust you've placed in us seriously and will be in touch to resolve the issue.
Thanks
Sean
We just tried our Bison Filets
We just tried our Bison Filets! Wow great flavor an extremely tender!
Enjoyed them alot! Just used cracked pepper an salt as advised Thats all it needs !
April 3, 2023
Reply from The Honest Bison
Thank you Pam for supporting us. I am so glad you enjoyed our bison steaks. Cheers!
Sean
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