House Of Brands Furniture Reviews 

225
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 61 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and durability of the products, appreciating the excellent assortment and unique styles. Many people highlight the exceptional staff, described as friendly, helpful, and respectful, providing great guidance and support. The delivery service is frequently commended for being prompt, well-scheduled, and often ahead of expectations, handled by professional teams. However, some customers noted concerns regarding order fulfillment and delivery communication. A few people experienced longer lead times, a lack of delivery notifications, or items not being delivered as expected.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, with many describing items like sofas, dining sets,... See more

Delivery service

Customers consistently note positive experiences with delivery service, often praising the speed and... See more

Quality

People report positive experiences with quality, consistently describing products as high-end, elegant, and... See more

Staff

Clients share positive opinions on staff, consistently praising their helpfulness, politeness, and... See more

Order

Reviewers mention ambiguous feedback about order experiences, with some customers reporting positive... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Visited the shop on Bury New Road. The displayed assortment of furniture was fabulous . Bought a marble topped round table and chairs. Staff really pleasant and did not pressurise us at all . Delivery... See more

Rated 5 out of 5 stars

Everything ! Starting from the attention given before I ordered to when my sofa arrived. I wasn’t sure of which sofa to choose and the sales man didn’t get angry with me being indecisive; we did live... See more

Company replied

Rated 5 out of 5 stars

Exceptional. After being let down I have very high profile local furniture company house of brands were able to supply a lamp that have been on order with the other company for months before beingtold... See more

Company replied

Rated 5 out of 5 stars

Absolutely friendly and helpful staff! They sourced my exact chairs in the colour i wanted! Even went to the trouble of keeping in touch over the delivery and went above and beyond to get my beautiful... See more


Company details

  1. Furniture Store
  2. Bed Shop
  3. Bedroom Furniture Store
  4. Furniture Accessories
  5. Living Room Furniture Store
  6. Sofa Store

Written by the company

✨ Looking to transform your home with luxurious furniture without breaking the bank? Our Manchester‑based furniture store is your go‑to destination for stylish, high‑quality pieces at affordable prices. Whether you’re furnishing a new home or upgrading your current décor, we specialize in elegant sofas, dining sets, bedroom furniture, and statement accessories designed to elevate every living space. 💳 To make your dream home more accessible, we offer flexible financing options, allowing you to invest in premium furniture with ease. Plus, enjoy free delivery on all orders—whether you shop online from the comfort of your home or visit our stunning showroom in Manchester to experience our collections in person. 🏡 Our mission is simple: to provide customers with exceptional value, combining luxury design with unbeatable affordability. With a wide range of modern, classic, and contemporary styles, you’ll find the perfect fit for your taste and lifestyle. 🌟 Don’t settle for less when it comes to your home décor. Choose our trusted furniture store for quality, service, and style. Visit us today or browse online to discover why we’re Manchester’s leading choice for affordable luxury furniture.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

225 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 60% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.6

All reviews

(225)

64 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good and speedy service

I Brought a dinning bench on Tuesday 26/9 and it was delivered today 28/9. Very speedy delivery. The customer rep I spoke to before placing the order was very helpful. Item was as described and pictured on their website. Very pleased.

September 28, 2023
Unprompted review
House Of Brands Furniture logo

Reply from House Of Brands Furniture

Hi Lo,

Thank you for your lovely review!

Best regards,
House Of Brands

Rated 5 out of 5 stars

Real leather recliner sofa's

Just received my real leather
3 seater and 2 seater recliner sofas absolutely over the moon with them
This is my 3rd time buying from this company and I can not recommend them enough amazing service lovely people amazing shop thank you again
Jackie Liverpool

September 28, 2023
Unprompted review
House Of Brands Furniture logo

Reply from House Of Brands Furniture

Hi Jackie,

Thank you for your lovely review!

Best regards,
House Of Brands

Rated 5 out of 5 stars

We bought a sofa from HOB.Very stylish

We bought a sofa from HOB.Very stylish, comfortable and looks expensive. I Had so many compliments.
Excellent customer service from Hamza, always answered all my queries. Had a little Issue with my sofa but Hamza managed to sort this out.
Highly recommend this store.
I will definitely visit this store again for my next purchase

September 27, 2023
Unprompted review
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Reply from House Of Brands Furniture

Hi Tufzina,

Thank you for your lovely review!

Best regards,
House Of Brands

Rated 5 out of 5 stars

Very friendly guys that dropped of my…

Very friendly guys that dropped of my furniture .. love my table and chairs ,brilliant value

September 19, 2023
Unprompted review
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Reply from House Of Brands Furniture

Hi Amanda,

Thank you for your lovely review!

Best regards,
House Of Brands

Rated 5 out of 5 stars

We got a table and chairs from HOB…

We got a table and chairs from HOB Manchester, wow. They are fantastic, kind, friendly, just the best, we have visited since and they remembered us, fabulous quality furniture, beds, accessories, definitely we will be back

September 24, 2022
Unprompted review
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Reply from House Of Brands Furniture

Hi Zoe,

Thank you for your lovely review!

Best regards,
House Of Brands

Rated 5 out of 5 stars

Love it !

I have ordered sofa and bed set from here . It’s really good quality in reasonable price . Customer service is amazing. I would like to recommend

February 1, 2023
Unprompted review
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Reply from House Of Brands Furniture

Hi Ummy,

Thank you for your lovely review!

Best regards,
House Of Brands

Rated 5 out of 5 stars

AMAZING!

First time using this company and I was impressed. Their customer service is great across all platforms. I contacted them by phone, WhatsApp & eBay. Their team were all informative and they managed to secure my order of 8x dining chairs and deliver them within a week. The quality is great and I am a very happy customer.

September 7, 2023
House Of Brands Furniture logo

Reply from House Of Brands Furniture

Hi Natalie,

Thank you for your lovely review!

Best regards,
House Of Brands

Rated 5 out of 5 stars

Fantastic customer service

Fantastic customer service from Hamza throughout. Answered all questions and provided details videos over WhatsApp.

Would highly recommend!

August 10, 2023
Unprompted review
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Reply from House Of Brands Furniture

Hi Matt,

Thank you for your lovely review!

Best regards,
House Of Brands

Rated 5 out of 5 stars

I just want to say brother Nadeem a…

I just want to say brother Nadeem a truly gem assisted us in a very good manner and fulfilled all our needs
Thank you so much

July 10, 2023
Unprompted review
House Of Brands Furniture logo

Reply from House Of Brands Furniture

Hi Zafrana,

Thank you for your lovely review!

Best regards,
House Of Brands

Rated 5 out of 5 stars

Great Collections! Reasonable Price & Highyl Recommended!

We bought a 10 seater marble dinning table and extremely happy with the product. We got it delivered to leicester in time nicely and safely. Zero regrets for the price we paid.

We were greeted by Hamza. He was a true gentleman. He was very professional. He has got good knowledge on his products hence helped us to purchase the right table. He also kept us updated in every stages over the phone until the item was delivered.

I visited the shop with my wife. It is big and they have got really good collections of dinning tables sofas and other house furniture to decorate your house. They have displayed their products so nicely that the moment we walked in the store we fell in love with the friendly atmosphere. Their price is reasonable as well.

I HIGHLY RECOMMEND this store.
I will definitely visit this store again for my next purchase.

Best Redards
Salman

July 31, 2023
Unprompted review
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Reply from House Of Brands Furniture

Hi Salman,

Thank you for your lovely review!

Best regards,
House Of Brands

Rated 5 out of 5 stars

Extremely happy with my dining table…

Extremely happy with my dining table set it’s perfect, brilliant Customer service and fast delivery! Will definitely order from here again and would highly recommend

July 29, 2023
Unprompted review
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Reply from House Of Brands Furniture

Hi Chloe,

Thank you for your lovely review!

Best regards,
House Of Brands

Rated 5 out of 5 stars

EXCEPTIONAL

I’ve ordered numerous times from
House of Brands…I cannot fault them in anyway and their customer service is 5 star ⭐️⭐️⭐️⭐️⭐️
I will continue to be a loyal customer, there is literally nothing they wouldn’t do for you. Exceptional furniture, exceptional quality, exceptional brand in every single way!

July 19, 2023
Unprompted review
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Reply from House Of Brands Furniture

Hi Emma,

Thank you for your lovely review!

Best regards,
House Of Brands

Rated 5 out of 5 stars

Affordable, reliable and amazing service

Amazing service. Kitted my dining room and kitchen with luxury dining set and barstools. Cheaper than other places. Best quality chairs and tables. Kind staff, delivery was done within 2 weeks. Special thanks to all staff for helping me pick the right product and keeping me updated throughout the process. Everyone loves my dining and kitchen set and will definitely be back for a sofa soon.

July 4, 2023
Unprompted review
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Reply from House Of Brands Furniture

Hi Zain,

Thank you for your lovely review!

Best regards,
House Of Brands

Rated 5 out of 5 stars

They are a great company and are so…

They are a great company and are so helpful the delivery drivers are so polite and considerate and very helpful I would definitely recommend them

July 7, 2023
Unprompted review
House Of Brands Furniture logo

Reply from House Of Brands Furniture

Hi Anita,

Thank you for your lovely review!

Best regards,
House Of Brands

Rated 5 out of 5 stars

Lovely company to deal with.

I'm so pleased with my table and chairs. The company are so helpful and had plenty of patience with me thank you. The delivery was on time they kept me up to date on the time of arrival. I would definitely recommend them.

June 26, 2023
House Of Brands Furniture logo

Reply from House Of Brands Furniture

Hi Mrs Smith,

Thank you for your lovely review!

Best regards,
House Of Brands

Rated 5 out of 5 stars

I been to the shop and very good…

I been to the shop and very good customer service nice and polite and the sofa and bed I ordered with good price and been delivered on time .best one

July 6, 2023
Unprompted review
House Of Brands Furniture logo

Reply from House Of Brands Furniture

Hi Ali,

Thank you for your lovely review!

Best regards,
House Of Brands

Rated 4 out of 5 stars

Is beautiful

July 5, 2023
Unprompted review
House Of Brands Furniture logo

Reply from House Of Brands Furniture

Hi Dady,

Thank you for your lovely review!

Best regards,
House Of Brands

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