HUNDRED Reviews 

328
TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Evaluating 142 reviews, reviewers had a great experience with this company. Customers frequently praise the high quality of the products, including gloves and padded gear, noting their comfort, fit, and excellent grip. Many people appreciate the fantastic quality and durability of the protective clothing, often finding them to be their preferred choice. Reviewers also highlight exceptional customer service, with staff often described as helpful, responsive, and efficient in resolving issues. However, some customers also noted significant issues with order processing and delivery times, including long waits and missing items. A few other people also felt that customer service was unresponsive or unhelpful, particularly when dealing with faulty products or refund requests. Specific product quality concerns included damaged padding, stitching coming apart after minimal use, or gloves being perceived as cheap.

What people talk about most

Product

Customers consistently note positive experiences with product quality, with many praising the high quality of... See more

Quality

Reviewers highlight positive aspects of quality, with many praising the products as well-made, durable, and... See more

Order

Consumers find order experiences to be ambiguous, with many reporting significant issues. Some reviewers... See more

Customer service

People report ambiguous experiences with customer service, with many praising the helpfulness and efficiency... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service, with many customers reporting fast and efficient... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Unfortunately I had to return the gloves I had bought my son due to unfortunate circumstances. Communication was a bit slow at first but I did receive a full refund even though the company didn’t have... See more

Company replied

Rated 4 out of 5 stars

My daughter has just started out her goalkeeping journey. I wanted to invest in some goalkeeping gloves and under armour. The quality is fantastic and she loves the padding on the tshirt and trousers.... See more

Company replied

Rated 4 out of 5 stars

Received gloves with part of the padding damaged on the left hand glove. However after sending an email to them asking what was going on I was contacted within hours and I now have another pair being... See more

Company replied

Rated 4 out of 5 stars

Returned gloves in original packaging. Website states “return in 14 days for a full refund” Found out they charge you for postage back, an admin fee, and the full refund (minus the admin and p... See more

Company replied


Company details

  1. Sporting Goods Store

Written by the company

We don’t throw in what looks good, sounds good like certain brands. We build on what matters. We are built to feel well, to perform well to ignite that confidence in your hands.


Contact info

3.8

Great

TrustScore 4 out of 5

328 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 22% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.8

All reviews

(328)

142 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Real quality made gear

Real quality made gear. Really fast dispatch of goods and clear communication. My son wears it all with pride and with confidence, which gives him a mentality edge.

May 20, 2026
Unprompted review
Rated 1 out of 5 stars

First pair of gloves were ruined half…

First pair of gloves were ruined half way through my sons 4th game palms all worn away, I had purchased the cleaning foam and grip spray and were cleaned as said after every game.
Reported this was offered £10 off my next order told them its ok as I wouldn't be ordering again.
Left my review and was contacted within a week and they replaced the gloves.. unfortunately the same is happening again..
Were informed this is normal if played on 3g pitches. Most games have been grass pitches..
Its a shame as my son liked these gloves they just are not durable for a football season 😕

May 1, 2026
Unprompted review
Rated 1 out of 5 stars

Nice product… shame about the customer service

Wrong item received… I was asked to submit photographic evidence of the sent items, which I did, but two separate follow up emails were ignored.

I then raised a dispute through PayPal and the saga continues - one month on and counting - despite a clear despatch error.

March 28, 2026
Unprompted review
HUNDRED logo

Reply from HUNDRED

Hi Ben,

Thank you for your review, and I am sincerely sorry for the poor experience you have had regarding your order.

We would like to gently assure you that it is never our intention to ignore any of our customers. We have sent multiple responses to your follow-up emails from our end, and it appears our messages may unfortunately be dropping into your spam or junk folder, or experiencing a delivery glitch.

We want nothing more than to get this fully resolved for you as quickly as possible. Could you please check your spam folder for our previous messages, or contact us via an alternative email address so we can ensure our communication reaches you and we can clear this up immediately?

Thank you for your patience while we work to get this sorted for you.

HUNDRED Team

Rated 4 out of 5 stars

Following a fault with gloves Joy in…

Following a fault with gloves Joy in customer service was very prompt to respond and ensured to remedy the situation asap.

May 1, 2026
Unprompted review
HUNDRED logo

Reply from HUNDRED

Hi Clare,

Thank you so much for taking the time to leave us such a lovely review.

We are absolutely thrilled to hear that Joy was able to respond so promptly and get the fault with your gloves sorted out for you straight away. Providing top-notch customer service is incredibly important to us, and I will be sure to pass your kind words on to Joy and the rest of the team.

We hope you are delighted with the remedy, and we look forward to welcoming you back in the future.

Thank you again for choosing us.

HUNDRED Team

Rated 1 out of 5 stars

No refund

As with any online purchase for the first time, its a lottery getting the right sizes. Ordered a bundle and the only thing that fit was the gloves. Could send the other kit back on a return but no refund given due to the nature of the deal. Will be passing this onto trading standards and Ombudsman, complete con! Stay clear folks...

April 21, 2026
Unprompted review
Rated 1 out of 5 stars

No deliveries and no answer

No delivery and no answer when I try to contact through email and dm on Instagram. I took the fast delivery option but items haven't been shipped yet (1 week after order).

Watch out!

April 15, 2026
Unprompted review
Rated 5 out of 5 stars

The Academy Pack

I recently purchased the Academy Pack and was very impressed with the overall experience. The clothing and accessories arrived promptly, and the quality of the products exceeded expectations. Everything felt well-made, durable, and designed with goalkeepers in mind.

It’s clear that attention has been given to both performance and comfort, which is exactly what you want from training gear. Very happy with what was supplied and would definitely recommend to others looking for reliable goalkeeper equipment.

April 2, 2026
Unprompted review
Rated 1 out of 5 stars

I set up a return and exchange

I set up a return and exchange and even paid for the return. you sent me a bar code return label which isnt accepted at the EVRI shops, they need a square QR code (Which i have requested numerous times).
I've emailed numerous times and just been ignored now.
Now my son is left with GK kit that is too small.
There's no way to contact this company other than email.
I would avoid this company

April 11, 2026
Unprompted review
Rated 5 out of 5 stars

Great product

Great product, great service, as always. Thank you. Website easy to navigate. Payment process easy. Gloves always arrive quickly and well packaged. They last well. Would recommend to any keeper or keepers parent, for value for money!

April 3, 2026
Unprompted review
Rated 5 out of 5 stars

My grandson will only wear Hundred…

My grandson will only wear Hundred gloves. He needed a new pair, being old I incorrect ordered the wrong set. The process to exchange was easy to follow, and step by set support from customer services (Joy).
Excellent service from the team @ hundred

Rob

April 4, 2026
Unprompted review
Rated 5 out of 5 stars

Customer services compliment

My son wanted to try hundred glove. After recieving them we realised the velcro was faulty. I'm emailed the complaints and spoke to a lady named Joy. She was a great help and sorted out a replacement within 24 hours. We're looking forward to recieving them as they're my son's favourite pair since he started as a GK two years ago.

March 30, 2026
Unprompted review
Rated 5 out of 5 stars

Plymouth Argyle FC academy player

My son plays for Plymouth Argyle FC. And uses these gloves for both training and his academy matches which is often 4 times a week. The durability in them far outlasts other named brands. And the customer service has always been fast and brilliant. Not only that photos look cool with the 100 symbol!

March 17, 2026
Unprompted review
Rated 1 out of 5 stars

Cannot send it back and you will not…

Cannot send it back and you will not answer my emails.Now very disappoint i did like one of the products I bought, but the gloves are too big and cannot send them back and to add insult to injury , they even charge me to send back when you just cannot send them back when you live on the isle of wight , so i've lost that mon. I will contact citizens and device to see where I stand I will contact citason's advice to see where I stand. wouldn't use them again

March 2, 2026
Unprompted review
Rated 5 out of 5 stars

Great gloves great customer service…

Great gloves great customer service always helpful

March 11, 2026
Unprompted review
HUNDRED logo

Reply from HUNDRED

Hi Martin,

We are so happy to hear that you are satisfied with the gloves and the service you received from us.

Your support means a great deal to our team and we truly appreciate you taking the time to share your experience with us.

HUNDRED Team

Rated 5 out of 5 stars

Great products and customer service

Great products. Amazing service after the initial kit did not fit my son and had to be returned and replaced. Thank you Joy for all your kind assistance.

March 10, 2026
Unprompted review
HUNDRED logo

Reply from HUNDRED

Hi Wilma,

I am really pleased that we were able to help and get the right fit sorted for your son and your support means a great deal to us, and we truly appreciate you taking the time to share your experience.

Thank you for being part of the Hundred family.

HUNDRED Team

Rated 2 out of 5 stars

Bad Experience

Ordered their bundle and despite using their size guide all the clothes were too small and appeared very poor quality. I emailed to cancel order as per my legal right as the online return portal on their website only allowed returns for credit which I did not want. I had a reply from Joy saying they don't give cash refunds for returns as it's not company policy I tried to explain about the 14 day online cancellation law but appears they're having none of it. I returned items with tracking and photo proof of return and emailed them to again request a full cash refund and are now being ignored so will now need to contact my credit card company and possibly start small claims court action again them. After leaving the above review I was contacted by Joy with confirmation that my cash refund would be processed and couple days later I did receive the refund back on my credit card. I feel this process should not have been this difficult and the company should not try and go against the law and let customers return for cash refund if they want it without all the hassle, but we got there in the end after several weeks of trying. So thank you Joy for sorting it out.

February 12, 2026
Unprompted review

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