The Indulgence Reviews 189

TrustScore 4 out of 5

4.2

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Rated 4 out of 5 stars

The Indulgence offers an impressive selection of food and chocolates that many find irresistible. Though experiences vary, with some finding the service a bit lacking, others praise the friendly staff... See more

Rated 2 out of 5 stars

Beautiful presentation but not up to much, and there is no caramel in Mississippi Mud Pie as this Texan knows.. so much sugar it burns the throat, not nice and dry chocolate not rich and creamy. Bite... See more

Rated 5 out of 5 stars

I was given a box of Indulgence chocolates at Christmas by my grandchildren - the chocolates were irresistible so my daughter ordered me another box which I demolished very quickly. So I ordered a thi... See more

Rated 5 out of 5 stars

I found this company on Facebook, I have ordered about 10 times and I honestly do not have one complaint. The chocolates are amazing, they taste and look fantastic. They are always in lovely packagin... See more

Company details

  1. Chocolate Shop

Written by the company

The Indulgence is an online luxury chocolate retailer who allow you to create your very own chocolate box based on your favourite flavours or dietary requirements.


Contact info

4.2

Great

TrustScore 4 out of 5

189 reviews

5-star
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No history of asking for reviews

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Rated 5 out of 5 stars

Truly excellent chocolate

Truly excellent chocolate, beautifully presented (despite the heatwave!) and exactly as good as I expected! I got a small refund which I assume is because the chocolates didn't despatch when I'd been told they had. The refund was appreciated, but I wish I'd been informed of what it was for!

Would 100% order again and will be recommending to friends

August 14, 2022
Rated 1 out of 5 stars

Non existent customer service

Non existent customer service. There were a couple of problems with my order so I emailed to get help with it. Frustratingly, I received no response at all to any of my emails. I tried to phone to sort out the problem but turns out they don't ever answer their phone either! Definitely would not recommend.

August 4, 2022
Unprompted review
Rated 1 out of 5 stars

Very disappointing!

I received these chocolates as a gift for my birthday. They came in a lovely box and looked delicious but they are completey tasteless! what an utter disappointment and waste of money. I tried various flavours: silky dark chocolate cupcake, toasted nutty caramel treat, silky vanilla cream cup and dark melting mouse. My daughter even tried them and agreed with me. I won't be bothering to eat any more as there's simply no point in eating something that tastes of nothing.
I have tasted better chocolate for a fraction of the price. I had the box of 24 called Dark Special. Maybe the milk chocolate taste better but I won't be ordering anymore to find out.

July 21, 2022
Unprompted review
Rated 5 out of 5 stars

Amazing chocolates

Chocolates from The Indulgence are always a real treat. The flavours are great and they arrive in perfect condition. Good value for money and excellent service every time

July 15, 2022
Rated 5 out of 5 stars

Top quality chocolates

You get what you pay for. Excellent quality chocolates. These never disappoint. Definitely recommend to anyone who is considering purchasing any treat for a loved one or even themselves.

July 11, 2022
Rated 5 out of 5 stars

Best I've ever had

I discovered this company just before christmas last year, and my first purchase was an advent calendar. And what an advent calendar! 24 really good sized chocolates.... and all different!
These are now my go-to chocolates to give as presents, and also when I fancy a treat for myself. I absolutely adore them!

July 11, 2022
Rated 5 out of 5 stars

10/10

Great website, good price, great selection and fast postage. The addition of a message card and the fact that the box was lovely was a bonus

July 11, 2022
Rated 4 out of 5 stars

As good as hotel chocolate 🍫

Great, quick delivery, love that you can choose what you like, I needed for a coffee lover. Chocolates nice enough but quite expensive for what they are. Might buy again if I need a specific type of chocolate again.

July 11, 2022
Rated 5 out of 5 stars

Beautiful and delicious …

I just bought a beautiful box of chocolates for my sisters birthday. What I love is the ability to pick the contents so you know that there will not be the disliked ones at the end of the box that wait in the box until you are desperate for just any chocolate or alternatively you throw away. Not only that the chocolates look amazing; very delicate and very pretty. The choice feels endless and I was able to select twenty-four fruit flavoured choccies which my sister described as beautiful and delicious! Yes they are a little more expensive but for a birthday treat for somebody you love that doesn’t really matter.

July 8, 2022
Rated 5 out of 5 stars

Choc delights

Bought these lovely packaged chocolates as gifts for friends, no doubt will be enjoyed as I have purchased these before and they were lovingly appreciated

July 7, 2022
Rated 5 out of 5 stars

Indulgence chocolates are seriously…

Indulgence chocolates are seriously delicious and very addictive. I didn’t find choosing them easy initially but am now used to the website. The only problem is that the chocolate selection is so good it’s hard to know when to stop. Thorough recommend indulgence chocolates for the real chocolate connoisseur.

July 5, 2022

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