Another Super Smooth Transaction With A Great Company.
Always Nice iPhones from this wonderful Seller.
I Can Highly Recommend Buying From Here.
Perfect Every Time
Many Thanks

I bought an Apple series 6 watch for my daughter, who is Type 1 diabetic, to be able to use whilst on holiday at a waterpark so she could receive her blood glucose readings without her phone. I did this as she was understandably very worried about not having her life essential readings.
The watch lasted all of about 5 minutes or less in a splash environment whilst in water mode! Obviously the device was not up to standard as mine lasted an entire week without issue which I gave to her so she felt protected.
On getting home I called ioutlet.com customer support to be told they don’t cover water damage despite the fact the product they sold should’ve been fit to down to 50m and safe for pool and ocean swimming according to Apple.
Despite lasting less than a couple of weeks after purchase and less than 5 mins in a splash environment outlet and their 12 month warranty won’t do anything.
My advice is DO NOT buy any devices from this company if it is supposed to be water safe/resistant as if it doesn’t do what it should they won’t help.

I just wanted to say a huge thank you for getting my phone to my nephew so quickly.
He was on holiday and very destroyed that he had broken his phone.
You guys managed to get a phone to him the following morning and he is extremely happy. Have a lovely weekend, thank you again and highly recommended. .

Very quick and easy process.

I ordered a playstation 5, which was meant to be delivered by signed for courier. Instead a got a photo of my parcel on the ground and a fake signature - despite contacting both the courier and iOutlet I got no response.
The next morning, my parcel was found by a neighbour outside some outbuildings on a farm at least half a mile from our house!
To date the only response I have had from iOutlet was to ask me to email a different address - no apology, no explanation. I have included my order number incase iOutlet want to respond, but I won't hold my breath
EDIT - after posting this review I did finally hear from iOutlet, who apologised and offered £25 compensation. So make sure to let them know if you are not happy

Have used this company before without any problems; both buying and selling. Quick efficient service.

A completely fluid experience from start to finish. I’ve relied on The iOutlet many times for trading of old devices and each occasion has been very positive. This transaction was no different. You visit the website, identify the device you’re wishing to trade, confirm its condition, then proceed to completion by following the on-screen instructions. You then securely package your device and post via the free postage label provided by The iOutlet. The parcel then takes a couple of days to reach The iOutlet where your payment is usually processed within 24hrs, provided the device is confirmed to have passed the inspection procedure. Every single time I’ve sought a trade-in price online, The iOutlet has consistently been the best, genuinely.

Easy to find what i was looking for. Amazing prices.

I had a new LCD board and screen fitted to my damaged I-phone within 45 minutes and at an extremely competitive price. Very friendly and professional staff at the Sisna Park, Plymouth premises and George kindly and voluntarily fitted a screen protector to it that I had chosen to also buy. Excellent customer service!

Great buying and selling service, definitely recommend! Have been using for years now, product always great too!

Got a grade B Macbook air.
Fast delivery, cheaper than most and the condition exceeded my expectations.
My son is very happy.

Good website, ordering simple
Package arrived as stated and all items included
Item quality as advertised
Great value

Great value and very quick completion of sale.

What a disappointing experience the phone I purchased on 2nd April. I have been informed 10th April when it should have been delivered. Apparently it is no longer available as it "didn't pass compliancy checks". Surely prior to advertising and selling on a website all checks should be completed, what an utter waste of my time waiting for delivery.
Following the review and contact from the customer service team, apologies and donation to tech charity of my choice Good Things Foundations. As a customer I appreciate the reach out so changed score higher.

for a start you have a contact number .
and confident staff.
and selling my phone to iOutlet had no problem
very honest company

Very straightforward trade in. Money paid into bank immediately.
Have always had good experiences when buying too. Recommended to several friends.

Gooddddddd

Very quick and easy!

I sold my Nintendo Switch to i-outlet, and the entire experience was impressive from start to finish. The quote was the best I got, and the payment was deposited into my bank account in a few days. 100% recommended.

Extremely easy to process my trade in which was a phone I had brought from them 3 years previously. Both trade in and new one have been in excellent condition. Trade in I received more than I expected too and straight into my account. So easy. Thank you i-outlet.