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Rated 1 out of 5 stars

Horrible experience. Been over a week but order has not arrive. They claim to be moving warehouse. I have been sending them several emails and still not a single reply from them. This is terrible. Wo... See more

Rated 5 out of 5 stars

Shipping: speedier than anything I’ve ordered Fit: phenomenal The three mystery pair of briefs are super cute but I should have specified a lot smaller fitting brands. That is all on me though, th... See more

Rated 5 out of 5 stars

As always- great customer care. Items are original , high quality and descriptions well Informative. Wish more selection of brands wss available - I'd totally shop only at The Jock Shop for underw... See more

Rated 5 out of 5 stars

Talk about great service! I contacted The Jock Shop via Messenger with my initial query and got a quick clear response, saving me time and $. Then they helped me with a unique delivery solution that... See more

Company details


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

447 reviews

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Wide Range of product

Jock shop offers a wide range of designs in underwear, swimming trunks and some sportswear. I recommend this to anyone who don’t want to mass marker products from departmental store.

December 6, 2019
Unprompted review
Rated 5 out of 5 stars

I LOVE THIS sHOP!

Will definitely always buy my underwear here. Location is good, staff are great, selection is amazing, what more can you ask for. This shop also makes sure that the things I buy online are correctly delivered and makes it on time. I LOVE THIS SHOP!

December 4, 2019
Unprompted review
Rated 5 out of 5 stars

Great shopping experience

Gabriel was really helpful with his recoomendations which made shopping a breeze. Great selection of apperal to choose from. Would go back for more.

December 4, 2019
Unprompted review
Rated 5 out of 5 stars

More than satisfied...😋

Love this shop! Well curated product line, from top brands to uniquely bespoke finds that are all sexyAF! Great service too... owner is very “hands-on” and friendly. One hot staff member who’s always eager to please... 😜 Let’s just say, I always walk out satisfied... with my purchase that is.

December 2, 2019
Unprompted review
Rated 3 out of 5 stars

I chose postal mail delivery but in the…

I chose postal mail delivery but in the end you guys still used courier delivery.. Luckily my family were around at that point of them when they deliver if not who is going to collect the item?

December 1, 2019
Unprompted review
Thejockshop logo

Reply from Thejockshop

Hi Wilson,

We did this because of your order size. It is our company policy to send any packages over a certain amount via courier (because it is insurable) as this is to protect your interest and ours as well. If we send it via local post and it went missing, I'm sure we would all be very upset and frustrated. At least with a courier, they will arrange a way for it to be delivered to you if no one was home, (i.e. leave it in the shoe cabinet, or come back another time when you are home). Hope this helps!

Rated 5 out of 5 stars

Excellent products and exceptional service!

Talk about great service! I contacted The Jock Shop via Messenger with my initial query and got a quick clear response, saving me time and $. Then they helped me with a unique delivery solution that was over and above expectations. Great products that are fairly priced and excellent service. I'm a new loyal customer through and through.

November 25, 2019
Unprompted review
Rated 5 out of 5 stars

great

The quality of product is assured. Nice staffs and nice selection of products.

November 9, 2019
Unprompted review

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